Fancycorner レビュー 238

They take money 3 times in 4 days from my account and would not refund it. A subscription I know nothing about 3 days later another charge for subscription and today I asked for a cancelation 26/4 they charge me for cancelation too.

My experience with this company was truly outstanding. Their customer service was prompt, friendly, and extremely helpful throughout the entire process. The website was easy to navigate, and the ordering process was smooth. I really appreciated the consistent communication and attention to detail. Highly recommend!

un feedback très rapide , je suis très satisfaite

What made my experience is that, immediately after I sent my complaint I got a feedback from one of the worker's Paula within seconds

Well I'm not fully aware of your company, I was browsing online & noticed something I liked & started placing order, but order didn't go through, still amount got charged to my card. Noticed from your message it was membership charge. Thanks for refunding my fee which I wasn't aware of it.

Greetings Sir/Mam.
I the undersigned write this review for the second time in an actual fact this company doesn't deserve even a 1 star from me because of their empty promises.
I think there's something bad going on involving this company. On the 11th of March at exactly 16:26 South African time I purchased a TV set in a form or way of subscription with Rentoza and I paid R490.00 for the subscription. They need some verification about me of which I did but when it to my bank verification I got stucked everytime when I tried binding it because my bank kept on sending me the OTP and after entering it, it came back reporting that there's a fraudulent suspiciousion.
This carried on until the 14th of March were Given Mbembe informed me that my subscription is being canceled.
I asked Rentoza for my refund but to my surprise FancyCorner.shop responded after seeing my review here on Trustpilot.
Edith responded by asking me to retrieve my review and promised to handle my case.
In response I told her I will only do that after receiving my refund and ever since then they've been sending me from pillar to post like I once said.
Their excuse is that they encountered an error with their refund department.
Everytime they will promise me that I will get my money after 6 to 12 working days and that time arrives for me to get my money they will send me an email telling me the same story about the error.
Even this morning I received an email from Zintle Mabongo repeating their same old excuse.
SO MY PATIENCE HAS RAN OUT WITH THIS COMPANY AND I THINK MY ATTORNEY HAS TO COME IN AS WELL AS THE OMBUDSMAN.

JUSTICE JOHN LETLOJANE

Do not waste your money, they have taken several payments out my bank, contacted my bank and apparently a scam they have raised a dispute to get my money back

Good service and prices are affordable

Excelente todo bien

I really think this site is getting better and better and the customer service is really nice and good and helpful and supportive to us thank you and I hope this continues and you develop better and better

Good customer service. Solved my issue quickly and efficiently.

Realmente nunca use esta plataforma. Pero al comunicarse conmigo por querer cancelar la suscripción se portaron muy bien y accesibles.

Good day
I would like to thank you for the quick response,and the manner in which you handle this,the understanding about my current situation, highly appreciated

Buena atención de Edith, se comunicó conmigo

I didn't sign up for this.
My reason is as stated above ,fact - I didn't sign up for Fancycorner!!!!!

Good guidance and expirisnce

Great service