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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Delays in providing service. Had booked a ticket in evening for next day early morning flight,no tickets received on mail or SMS. On complaint, service received post 2-3 days of my flight. But thanks... もっと見る

企業が回答しました

5つ星のうち5の評価

FareFirst is the best tool to search flights and hotels for the best price. But that's the second best thing they provide, first being customer service. They are excellent at their customer service an... もっと見る

5つ星のうち5の評価

I recently used FareFirst to book my flight and i must say, it was an incredibly smooth experience! The website is user friendly, and I found some amazing deals that saved me a lot of money and time... もっと見る

5つ星のうち5の評価

The overall experience of this app is nice. We have booked 15+ trips (dom & international), so far experienced was good only. The booking experience is smooth. The one thing I loved most is... もっと見る

企業情報

  1. フライト検索サイト
  2. 低価格のホテル
  3. 旅行代理店
  4. 旅行情報収集サイト

当該企業による記述

We search thousands of travel sites at once to find the cheapest flights and best hotel deals for you.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

89件のレビュー

5つ星
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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Smooth and Easy Booking Experience

I recently used the FareFirst app to book my flight, and I must say, it was an excellent experience.
This App is very user-frienly, with an easy understand interface that makes finding and booking my flight quick and simple. I Enjoyed the wide range of options available, along with clear details about flight timings and prices.
Prices were also very competitive, and I found a great deal for my trip and Overall, I'm really impressed with how easy and stress-free entire process was.

2025年3月24日
5つ星のうち5の評価

I recently used FareFirst app to book…

I recently used FareFirst app to book my flight, and overall, it was a smooth experience! The app has a clean interface, and I found it easy to search for flights and compare prices. The booking process was quick,
One thing I really liked was the real-time updates on flight prices.
Overall, I'd recommend this app if you're looking for a hassle-free way to book flights!

2025年3月17日
自発的なレビュー
5つ星のうち5の評価

I recently used FareFirst to book my…

I recently used FareFirst to book my flight and i must say, it was an incredibly smooth experience! The website is user friendly, and I found some amazing deals that saved me a lot of money and time. The booking process was quick and I received my confirmation instantly.

What impressed me the most was their transparent pricing-no hidden charges! I highly recommend FareFirst to anyone looking for budget friendly and hassle free travel bookings.

2025年3月14日
自発的なレビュー
5つ星のうち5の評価

Smooth Booking Experience & Great Deal

I recently used FareFirst Flights to book my ticket, and the experience was smooth. I was able to find a great deal on my flight. The booking process was straightforward, and I received my ticket without any issues.
Overall, a reliable service for booking flights at affordable rates. I would definitely use FareFirst again for future travel.

2025年2月21日
FareFirst ロゴ

FareFirst からの回答

Hi Vishakh,
Thanks for the encouraging words.

5つ星のうち1の評価

Kachara service pls i am begging all…

Kachara service pls i am begging all costumers pls don't do anything in this bloody app

I am very sorry to deliver this message..... 🙏🙏🙏

I delete your app and don't follow or come behind me pls.... (No need any messages again

2025年1月23日
自発的なレビュー
5つ星のうち1の評価

Waste of TIME and especially MONEY

I booked a one way flight from CVG to HNL for 10-31-24 for $265. I was notified the following day that the airline was ACTUALLY charging much more for the flight, another $187 for each leg (2) of the journey, and I was not allowed to book any bags. I was then informed I had to change my travel to 11-01-24 where I would be charged a total amount of $537.92, bags included. I was immediately OVERCHARGED and I called the following morning to report the overcharge and ask for them to correct. Hah!!! Nothing was corrected. I called the next morning and I reported the overcharge AGAIN and I was told I would receive a call back in 30 minutes. Hah!!! I did not receive a call back. This morning I called again and reported the overcharge of $336.70 and told them I would call the FAA and BBB to report their unethical behavior, and that I wanted a full refund. I do not have ANY extra money in my bank account to be able to let these thieves play games with me. I can directly book with another airline right now for $287. If my bags cost $200 I would STILL be better off. Right now I'm waiting on another return call within 30 minutes, as if that will happen. Someone needs to take this company to task before they bilk anyone else.

2024年10月18日
自発的なレビュー
5つ星のうち5の評価

Question

Hi...
This is the first time I deal with you...
I will make a reservation to Copenhagen from Amman with Turkish airlines..
My question...
Do you make the confirmation immediately or after while...
Thanks for your time..

2024年5月17日
自発的なレビュー
FareFirst ロゴ

FareFirst からの回答

Hello Ahmed,

We are a flight ticket comparison platform, we show tickets availability from various sources. Once you click the BUY button , you are redirected to the respective booking website, they will collect the payment and issue the ticket. All further customer care support will be provided by them.

Usually most of the redirected websites provide tickets immediately after booking. But some of them take some time to generate the ticket. You can directly get in touch with them before booking to get a confirmation regarding this scenario.

5つ星のうち1の評価

Delays in providing service

Delays in providing service. Had booked a ticket in evening for next day early morning flight,no tickets received on mail or SMS. On complaint, service received post 2-3 days of my flight. But thanks to Indigo airlines I requested for help and they helped me out.

2024年3月19日
FareFirst ロゴ

FareFirst からの回答

Hello Sir/Madam,

Usually, we reply within hours for all queries. We accept that there was a delay in our response for this particular instance. We apologize for the same.

Having said that, we are always trying to improve our support system, and we will try to do better in the future.

I kindly request you to give us one more chance, and I hope you can revisit and increase the rating soon.

Ticket Id: 45775

5つ星のうち1の評価

I had booked the flight ticket for 12…

I had booked the flight ticket for 12 feb 2024 on 28 December 2023 . Till date have not received the ticket nor any confirmation from their end. While tried to reach the customer care no one seems to respond to the call and revert to the mail. I got cheated for 15000/- INR . This is a fraudulent app . Please don’t make any purchase from them.

2023年12月28日
自発的なレビュー
5つ星のうち5の評価

Worth doing business with you...but be…

Worth doing business with you...but be quick in your ticket confirmation at least within an hour. Over all your services are top notch

2023年9月17日
FareFirst ロゴ

FareFirst からの回答

Thank you for your rating.

I understand that you were unhappy with the delay of 1 hour in receiving your ticket. Most of our partners usually issue tickets instantly within 5 minutes. But in rare cases, airlines take time for confirmation.

But, be rest assured that, we have forwarded this concern to our ticketing partner. We will optimise our systems.

Please consider your experience as a rare exception, and give us another chance to serve you.

In case you need any assistance in the future, please write to us at support@farefirst.com

5つ星のうち4の評価

Easy flight booking

It's so easy booking a flight through farefirst.

2023年7月13日
FareFirst ロゴ

FareFirst からの回答

Thank you for your kind words. In case you need any assistance in the future, please write to us at support@farefirst.com

5つ星のうち5の評価

Thankyou farefirst for the cheapest…

Thankyou farefirst for the cheapest flight thank you very much

2023年2月10日
FareFirst ロゴ

FareFirst からの回答

Thank you for your appreciation, we are excited to hear such compliments from you. In case you need any assistance in the future, please write to us at support@farefirst.com

5つ星のうち5の評価

Great communication after my mistake

First time I've ever used the search and the only filter I changed was flight duration (22 hours).
Nevertheless it continued to offer flights as long as 40 hours plus.
Such a simple filter and it couldn't deal with it.
BACK TO SKYSCANNER I'm afraid

EDIT, I'm a NUMPTY
Within hours of my review I was contacted by the company and was sent a short video on how to set the flight duration filter.
Due to never using the site before I didn't realise that I had to set 2 filters 1 for outbound and 1 for inbound, hence the reason I was getting offered flights that were longer than I wanted.
Top marks for communication, I've now booked flights for my journey but will re visit Farefirst for my next journey

2023年1月16日
自発的なレビュー
FareFirst ロゴ

FareFirst からの回答

Hello Anthony,
Apologies for your experiece. This is not something we want to deliver to our customers.

1. Could you please help us understand on which platform you experienced this behaviour? Android or iOS or Web browser or Voice enabled booking ?
2. Could you please tell us your travel plan, so that we can try to recreate the scenario on our side.
3. Any screenshot of the issue would help us greatly in identifying the issue.

Please mail us at support@farefirst.com with the details, so that we can look into this issue at the earliest. [TCKT-46521004]

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