The entire process was so easy i genuinely couldn’t believe it. I felt extremely validated from the initial appointment to even the prescription process. I had an issue with pharmacies and needing to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Posting on behalf of my friend Lauren I have been suffering with ADHD, depression and suicidal thoughts due to my symptoms. Today I paid to go private with FasTreat for £200 and it was the cheapest op... もっと見る
企業が回答しました
I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the te... もっと見る
企業が回答しました
Got my diagnostic for 399$, then paid 50$ for the diagnostic letter to bring to my GP. The letter is stating false information, saying I am not reponding well to medication the nurse prescibed me....I... もっと見る
企業が回答しました
企業情報
FasTreat について
当該企業による記述
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Why Choose FasTreat?
Trusted by thousands of members
Same-day appointments available
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
連絡先
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, カナダ
- +1 7786513154
- support@fastreat.com
- fastreat.com
4.4
優良
234件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple but thorough process
Simple but thorough process. Felt supported with easy ways to contact/meet.
2026年4月12日
FasTreat からの回答
Hi Tricia,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
We needed help for my son before school…
We needed help for my son before school started. Other clinics were busy for a long time. Fastreat saw us in two weeks. The doctor was very nice to my kid.
2026年3月2日
自発的なレビュー
FasTreat からの回答
Hi Naomi,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Amazing care
The entire process was so easy i genuinely couldn’t believe it. I felt extremely validated from the initial appointment to even the prescription process. I had an issue with pharmacies and needing to change to one that’s closer to me and they were able to solve it promptly. Would definitely recommend!!
2026年4月18日
自発的なレビュー
FasTreat からの回答
Hi Karimi,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I have been suffering with ADHD
Posting on behalf of my friend Lauren I have been suffering with ADHD, depression and suicidal thoughts due to my symptoms. Today I paid to go private with FasTreat for £200 and it was the cheapest option and best miney spent!!! I got my diagnosis within 8 hours. I was stressed because I did not realise you had to pay £99 for membership upfront and then £89 for titration. So I called up and spoke to and absolutely lovely woman called Nicole and explained I didn’t have the money but was in desperate need of the medication and whether there was any payment plans available. Unfortunately there were non available but Nicole as a good will gesture restarted my membership and booked me in for my first titration initiation for free!!! I don’t think Nicole realised how much that meant to me and I am eternally grateful ❤️
2026年4月17日
自発的なレビュー
FasTreat からの回答
Hi Hollie,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Fast and easy from initial contact to…
Fast and easy from initial contact to consultation i email 3 of the companies recommended by Google and only they got back to me about weather or not I need the followup monthly subscription which is refunded if you don't continue after consultation and Dr Tinuola Gunwa was right on time asked all the right questions gave me chance to explain and give details she was very nice to to talk to and understanding couldn't of asked for a better service thank you DR
2026年4月16日
自発的なレビュー
FasTreat からの回答
Hi Abdul,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I have ADHD
I have ADHD, so I usually hate filling out forms. But Fastreat was so simple. I got my appointment done without getting a headache.
2026年3月4日
自発的なレビュー
FasTreat からの回答
Hi Collins,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
FasTreat からの回答
Hi Ahmed,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
When helping people to understand what…
When helping people to understand what suspicions of their mental health wellness they have, one of the things that Fastreat has to bare in mind when doing an intake is that they are absolutely not psychiatrists nor psychologists. Therefore it is so imortant to know what is involed as a whole to make a formal assessment. Fastreat opens up with doing an intake assessment, which is great. They cannot involve themselves in any sort of understanding and voicing of possibility as they are not educated in this area. Fastreat intake is built to determine a possibility of reasoning to go further with diagnosis, not diagnose, opinions don't tend to sit well with people
2026年4月9日
FasTreat からの回答
Hi Ajit,
Thank you for sharing your feedback. We completely understand that navigating mental health can be a complex and emotional journey.
To clarify, our initial assessments are not just standard intakes; they are comprehensive clinical evaluations conducted by fully licensed medical providers who are qualified to assess, diagnose, and treat mental health conditions based on strict medical guidelines.
However, we know that psychiatric evaluations are highly nuanced, and it is completely valid to want a deeper understanding of your results. We want you to feel fully heard and confident in your care. We would love to offer you a complimentary second opinion with a different provider on our team. Please reach out to us at support@fastreat.com, and our team will get this arranged for you right away.
Warmly,
The FasTreat Support Team
Please don't waste your money
Please don't waste your money. They are only interested in signing you up to a subscription service so they can get money out of you. Hidden charges of 99 pound plus 199. No explanation of what they are offering.
The assessment to be honest laughable. About 6 minutes and he told me what to say and what to click to get a positive ADHD diagnosis.
Total scam please don't make my mistake. I've complained no reply.
2026年4月13日
自発的なレビュー
FasTreat からの回答
Hi Liz,
We are sorry to hear about your experience, and we sincerely apologize for any confusion regarding our pricing structure. We understand how frustrating unexpected charges can feel, and we always want to be as transparent as possible.
We can see that our support team has already reached out to you via email with a full resolution. Could you please check your inbox? Our team is standing by and ready to assist you further.
We hope to hear from you soon and have the opportunity to make this right.
The FasTreat Supoort Team
Horrendous experience
The NP just ran through a questionnaire asked me if I teachers noticed I was inattentive in school or my parents noticed that when I was child, I answered no. She then completely dismissed me from that point on, because in her own words, It should have been noticed when I was a child if I really had it. She refused to further explain questions or give me examples to help me answer and was very confrontative from that point on and when I went back on some answers after she explained a little more about the meaning of some questions she literally told me nothing I could say would change her point of view in the matter. Is this a psychological consultation or a police investigation?
2026年4月12日
自発的なレビュー
FasTreat からの回答
Hi there,
We are so incredibly sorry to read about your experience. A psychological consultation should always feel like a safe, supportive, and collaborative space—never like an interrogation. It is completely understandable that you felt dismissed, and we apologize that the provider did not take the time to explain the questions or listen to your perspective fully.
We take this kind of feedback very seriously, as we want all our patients to feel heard and validated. We would love the opportunity to make this right for you.
Since we cannot identify your account from this review, could you please reach out to us at Support@fastreat.com using your registered email address? Once our support team receives your message, we will personally assist you. Whether you would prefer a complimentary second opinion with a different, more understanding provider, or appropriate compensation, we will do everything in our power to ensure you are satisfied with the outcome.
We hope to hear from you soon so we can help resolve this.
The FasTreat Supoort Team
Sabotaged diagnostic letter
Got my diagnostic for 399$, then paid 50$ for the diagnostic letter to bring to my GP. The letter is stating false information, saying I am not reponding well to medication the nurse prescibed me....I havent started the medication yet. Its also stating that I am self medicating? While I do not cosume any alcool or drugs. It looks like they are trying to sabotage my change of getting help outside of Fastreat.
2026年4月4日
FasTreat からの回答
Hi Cassandra,
Thank you for bringing this to our attention. We sincerely apologize for the inaccuracies in your diagnostic letter. Accurate medical records are incredibly important, and we completely agree that the information provided to your GP must be fully correct.
We are already working to fix this error. A dedicated team member has taken over your case and is currently contacting your provider to have the letter reviewed and updated to reflect your actual situation.
We want to ensure you have exactly what you need for your GP, and our specialist will be in touch with you very shortly to get this fully resolved.
Best Regards,
The FasTreat Support Team
I had a really positive experience with…
I had a really positive experience with Fastreat from start to finish. The whole process felt smooth, professional, and most importantly, genuinely supportive.
The assessment itself was thorough and didn’t feel rushed at all. The clinician took the time to really understand my experiences rather than just ticking boxes, which made a huge difference. I felt heard and taken seriously throughout, which isn’t always the case with services like this.
Whenever there was any confusion, they were quick to resolve it and kept communication clear, which made the whole process feel a lot less overwhelming.
Everything was explained clearly, including the diagnosis and next steps, so I always knew where I stood. The report was detailed and genuinely reflected what I’ve been struggling with for years, which was reassuring in itself.
Overall, I’d definitely recommend Fastreat to anyone considering an ADHD assessment. It felt efficient but still very human, which is exactly what you want with something like this.
2026年4月9日
自発的なレビュー
FasTreat からの回答
Hi H Barre,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Very fast, easy, and comprehensive service.
I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the team is putting in to provide as much value as possible for the price.
2025年6月15日
自発的なレビュー
FasTreat からの回答
Hi Jaren,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Amazing customer service
Amazing customer service, especially Rhea! She helped me get a very important academic letter before the dealine and kept me in the loop on every step!
2026年4月1日
自発的なレビュー
FasTreat からの回答
Hi Zack,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Exceptional
Exceptional. I love the personalized care and easy access to my health care provider. If you enjoy quality care with access to qualified health care practitioners I highly recommend!
2026年3月30日
自発的なレビュー
FasTreat からの回答
Hi Nicholas,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Hidden fees, no-shows, and unauthorized charges – very disappointing experience
I had a very frustrating experience with Fastreat and would strongly caution others before signing up.
I initially agreed to a $10 intake fee on January 15, which seemed reasonable. However, the very next day (January 16), I was charged $399 without any clear consent or transparent explanation of this cost.
On top of that, my first two scheduled appointments were missed by Fastreat (no-shows on their end). I only ended up having my actual appointment on February 26, after significant delays and inconvenience.
Following that, I was then charged $99 in February and another $99 in March, which appear to be part of a recurring subscription that I never clearly agreed to.
To summarize:
$10 agreed payment → turned into $399 the next day without clear authorization
2 missed appointments by the provider
Delayed service (only received on Feb 26)
Additional recurring charges of $99/month without clear consent
Yes, I eventually received a diagnosis and a 30-day prescription, but this does not justify the lack of transparency, poor service, and unauthorized billing practices.
This experience felt misleading and unprofessional. I am currently disputing these charges with my bank and have requested a full refund.
I would strongly recommend that anyone considering Fastreat carefully review all terms and be cautious about hidden fees and subscription charges.
2026年3月26日
自発的なレビュー
FasTreat からの回答
Dear Benoît,
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your time with Fastreat.
We take your concerns seriously and have looked into your account. Regarding the appointments, our records indicate that one appointment had to be canceled due to an unexpected change in the provider's availability. While our support team emailed you immediately to help reschedule, we completely understand how this delay disrupted your care and felt like a poor experience.
Transparency is very important to us. Upon receiving your request, our support team immediately reviewed your account and processed a full refund for all your charges (both the initial fee and the membership fees) to make things right.
We are continuously working to improve our communication, scheduling, and overall patient experience. We are truly sorry that we fell short this time. If you have any further questions or need additional assistance, please don't hesitate to reach out to our support team directly. We wish you the best in your continued health journey.
Sincerely,
The Fastreat Support Team
Top quick service at very good price…
Top quality service ,quick and very professional from start to finish ,no 2 year waiting list like on the NHS also at a very good price which my NHS GP who has accepted my ADHD diagnosis ,opted not to go on medication to start with and take ALYVE Wellness which is designed for ADHD ,self refer for counselling (CBT) through my GP ,Highly recommended !!!
2026年2月17日
自発的なレビュー
FasTreat からの回答
Hi Craig,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
It was an interesting experience
It was an interesting experience, with a specialist at least. It seemed like they did their homework regarding my medical history, etc. One of the worst aspects of seeing a new doctor or a counsellor in general is the feeling you have to regurgitate all of the history. During the assessment, we did talk about the past, but because they take a lot down a lot of your information during the sign process, that was non issue.
2026年3月10日
FasTreat からの回答
Hi Kay,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I appreciate the help that I got after…
I appreciate the help that I got after there were misunderstandings from FasTreat.
Thank you
2026年3月13日
自発的なレビュー
FasTreat からの回答
Hi Jini,
Thank you so much for your updated feedback and for giving us the opportunity to make things right! We truly appreciate your understanding and patience as we resolved the misunderstandings.
Your experience matters to us, and we are committed to learning from this to ensure smoother communication for all our patients moving forward.
We are always here for you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our support team. We'd be happy to help!
Warmly,
The FasTreat Support Team
Good and efficient service
2026年3月19日
自発的なレビュー
FasTreat からの回答
Hi Olivier,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。