Fastwill レビュー 22

TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The will was perfect for what I was looking for. The tech-support that I received from your online lawyer was probably what made it. Excellent. Thank you.

企業が回答しました

5つ星のうち1の評価

We have tried continuously for weeks and weeks to get in contact with this company. We call during hours listed on the site only to hear a recording to call during business hours. On occasion if we do... もっと見る

企業が回答しました

5つ星のうち5の評価

We have been putting this off FOREVER. The process was very fast and easy yet thorough. Even though this is an online will we were surprised at how detailed it was. They cover everything from pets, bu... もっと見る

5つ星のうち5の評価

This is a fantastic product. It is very user-friendly and gets the job done. We have been putting off doing a will (not something most people are looking forward to doing) and the Fastwill process wa... もっと見る

企業情報

  1. 法律サービス

当該企業による記述

FastWill is on a mission to be the category leader in digital estate planning by providing a quick, simple, and affordable way to create an estate plan! Our easy-to-use system allows you to create, sign, and notarize a full Will-based estate plan in under 20 minutes from the comfort of your home. We help users create documents such as Last Will and Testament, Power of Attorney, and Advanced Care Directives. We believe in a holistic approach to estate planning that leaves you and you're loved ones protected and prepared for the future. If you're seeking a bit more guidance, please check out our Attorney Support feature which allows you to meet with an experienced Estate Planning Attorney in your State to receive a line-by-line review of your documents along with personal legal counsel regarding Estate Planning. Our online notary feature allows our users to meet with a verified notary to sign and notarize their documents from home. This creates legally valid documents and removes the stress of finding a bank or institution to notarize your plan. Customer satisfaction is our number one priority! Tell us about your experience with FastWill and please let us know anything we can do it make it better!


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

22件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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5つ星のうち5の評価

The world was perfect for what I was…

The will was perfect for what I was looking for. The tech-support that I received from your online lawyer was probably what made it. Excellent. Thank you.

2026年2月24日
Fastwill ロゴ

Fastwill からの回答

Thanks for using FastWill! We're glad you had a great experience. Please let us know if there's anything else we can help you out with. Your feedback means everything to us.

5つ星のうち5の評価

Fast

Fast, easy procedure.

2026年2月13日
Fastwill ロゴ

Fastwill からの回答

It's great to hear you had a great experience. Let us know if there's anything else we can help you out with. Thank you!

5つ星のうち2の評価

Website not working.

Website not working.

2026年2月9日
Fastwill ロゴ

Fastwill からの回答

Hi Michael,

We appreciate you letting us know about your experience, and we’re sorry for the disruption you encountered.

When you visited the site, we were affected by a temporary nationwide GitHub outage. Since GitHub supports parts of our website’s infrastructure, this unexpected issue caused access problems for some users and was outside of our control.

The outage has since been resolved, and the website is fully operational again. If you need any assistance or continue to run into issues, our support team is here to help.

5つ星のうち2の評価

Promised a notarized will at the end of…

Promised a notarized will at the end of the process and then provided NOTHING!

2026年1月15日
Fastwill ロゴ

Fastwill からの回答

Hi Thoams,

Thank you for taking the time to share your experience. We’re sorry for the frustration this caused.

Remote notarization is regulated at the state level, and unfortunately it isn’t currently permitted where you’re located. We understand how frustrating it can be to discover that limitation at the end of the process.

After you reached out, we processed a full refund on January 15. If you have any additional questions or need help in the future, our support team is always happy to assist.

5つ星のうち1の評価

Is Anybody there?

We have tried continuously for weeks and weeks to get in contact with this company. We call during hours listed on the site only to hear a recording to call during business hours. On occasion if we do get a hold of Zach's sister (who answers the phone: “Hello” with no business identifier) who can’t help us. We’ve tried to do a contact support from the site to no avail. Even Zach himself said he would send an email; but didn’t follow up.

2024年8月27日
自発的なレビュー
Fastwill ロゴ

Fastwill からの回答


Hi Karen, thank you for reaching out and bringing this to our attention. I'm sorry to hear you're still having issues with FastWill. I will personally ensure that your concerns are addressed promptly. Based off our phone call last week, we were under the understanding that we had addressed all of your questions and concerns. However, if something isn't clear, We're happy to call again. We've reach out again for email. Please let us know the best way to reach you, and we'll make sure another team member follows up directly to answer any additional questions.

5つ星のうち5の評価

Well that’s a relief!

We have been putting this off FOREVER. The process was very fast and easy yet thorough. Even though this is an online will we were surprised at how detailed it was. They cover everything from pets, burial requests, and even additional requests like playing music at your ceremony!

2023年10月27日
5つ星のうち5の評価

Great company!

Very easy process! Customer service was very friendly. Perfect for people who are looking for an estate plan that don’t want to hire a lawyer

2023年10月25日
5つ星のうち5の評価

Made setting up my will painless!

FastWill made setting up my will efficient and easy—without lawyer-speak or overcomplicating the process. I felt guided through the each step of creating my will, and I was able to understand every term as a layman. I’ll sleep better at night knowing I have a will in place! Highly recommended!

2023年10月16日
5つ星のうち5の評価

This is a fantastic product

This is a fantastic product. It is very user-friendly and gets the job done. We have been putting off doing a will (not something most people are looking forward to doing) and the Fastwill process was painless and informative. We especially loved being able to have our documents notarized without leaving out home.

2023年10月16日

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