Unfortunately the item was returned before i could collect it. The original delivery was delayed by several days and i had planned on collecting it straight away however due to late delivery i was una... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Fatface clothes are good quality and quite fashionable in a relaxed way. One of my favourite shops at present
企業が回答しました
Me and my wife visited this amazing store a couple of weeks ago after a wonderful honeymoon in chard🥂🥂🎉🎉🤪 ! We were welcomed in with open arms by Dwayne( the manager ) . After a long chat about o... もっと見る
企業が回答しました
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
87 High Street, EX31 1HR, Barnstaple, Devon, 英国
- 01271 373791
4.7
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice store to visit
The store is always well stocked and tidy, the changing rooms are clean and uncluttered. The staff are friendly and helpful.
2024年4月23日
FatFace - BARNSTAPLE からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
Great item as usual
Great item as usual. Lovely kept shop in Barnstaple.
I had forgotten to pick up because I had no email reminding me they were ready to collect but no problem
2024年4月15日
FatFace - BARNSTAPLE からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you were able to get your order from our Barnstaple store with no problems. I hope you continue to love your shopping experience with us.
All the best, MM
Barnstable ex31
I will give a big shout out for Dwain and Janet for the outstanding and friendly service every single time I come into the Barnstable Devon.
I wanted to thank them both very much and well done.
From jacque
2024年4月21日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Fantastic
The whole order was a breeze and that the goods are British, very helpful staff, good store layout. Barnstaple.
2024年4月5日
FatFace - BARNSTAPLE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality products and friendly shop staff
2024年3月22日
FatFace - BARNSTAPLE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great Quality Reasonable Price
Ordered Polo shirts for my son’s birthday.
Not disappointed with the online order system or delivery.
2024年3月24日
FatFace - BARNSTAPLE からの回答
Good afternoon, Kim.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you and your son love your new items and you continue to enjoy shopping with us.
Take care, JB
Excellent service by Lisa P
Excellent service by Lisa P. She went beyond expectations in locating some trousers for me that were sold out on line and not available in the Barnstaple shop. Thankyou so much.
2024年3月12日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Good Morning Laura,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
High street shops…
Recently shopped at a large fatface store, only to come back to Barnstaple to find everything I needed. You can’t beat a small high street shop.
Staff very friendly and helpful
2024年3月8日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Hello, thank you for your feedback the crew at the Barnstaple store. It is so wonderful to read about the great experience you had in-store. We hope to see you again soon! Warm Regards TS
Dwain you’re an extremely kind and…
Dwain you’re an extremely kind and helpful gent. You make shopping at FATFACE Barnstaple a pleasure . Thank you.
2024年3月8日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Good Morning Maggie,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
FatFace - BARNSTAPLE からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving your tops and that you find these comfortable. I hope you continue to love our products as much as we do.
All the best,
MM
Went to the Barnstaple branch and was…
Went to the Barnstaple branch and was served by Dwain who met all my needs, was shopping for a friends wedding and I left very pleased with how Dwain accessorised my outfit. Definitely has a good eye for style and really listened to what I wanted and how I wanted my outfit to look. Will definitely be back thank you dwain your service was outstanding.
2024年2月19日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Good Morning Marilyn,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Barnstaple Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Great service all round!
Parcel arrived on time. Staff very helpful and polite when I needed to return some items in store.
2024年1月24日
FatFace - BARNSTAPLE からの回答
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Barnstaple store to be so helpful and polite when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Awesome
Order arrived quickly, all items good quality and what I expected. Also visited shop. Staff always friendly and pleasant. Well made items. No complaints
2024年1月19日
FatFace - BARNSTAPLE からの回答
Hello Valerie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love my local store!
Easy to order and although item not suitable and returned to my local shop it was a trouble free experience and I bought a jumper and had a browse around New seasons stock whilst there. Staff member very pleasant and helpful.
2024年1月18日
FatFace - BARNSTAPLE からの回答
Hello Bryan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb service
Massive shout out to Ellen from Barnstaple fat face store, customer service was amazing!
I regularly shop at this store, and find the service second to none.
Ellen, was happy , helpful after my telephone call to the store this morning, she couldn't be more helpful. Holding on to an item for me , until I was able to collect. First class service
2023年12月26日
自発的なレビュー
FatFace - BARNSTAPLE からの回答
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BARNSTAPLE からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - BARNSTAPLE からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Slow delivery
Click and collect order still waiting for delivery to shop 9 days later
Not a happy bunny
2023年11月22日
FatFace - BARNSTAPLE からの回答
Good Afternoon,
Thank you for taking the time to leave us a review!
I am sorry to hear you have not yet received your order! I can see you was in touch with a member of our customer service team today and you have been advised on ongoing steps.
Again, I apologise for any inconvenience this has caused. If you have any further questions or feedback then please do email us on customerservices@fatface.com or call us on 0330 124 0000.
Kind Regards, JW
Fat Face is Ace!
Fat Face is ace! There are so many lovely things in store, the sales advisors are extremely helpful and the products are of an excellent quality.
2023年11月4日
FatFace - BARNSTAPLE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The shop was clean
The shop was clean. Layout of the shop was good. Plenty of choice of sizes. Staff very friendly and helpful.
2023年10月18日
FatFace - BARNSTAPLE からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
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