Great products, nice staff, good service from the telephone helpline and the team in Betws y Coed. Was exchanging something for a different size and returning items in store. Thankfully retained my... もっと見る
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Recently bought a lovely silver necklace with beads on it . I have had some many compliments about it and how nice it is . It’s really light too . Also got a braclet and that’s so comfortable too. 😁
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Super easy to navigate site, good stock levels and fabulous sizing availability. Fatface has amazing choice and is really size inclusive which is rare on the high street! Please can we just see this l... もっと見る
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This is a super little Fatface shop, with lovely staff in an excellent location. Although not huge, it always has a good range and whichever member of staff is on - they are always genuinely friendly... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Station Approach Holyhead Road, LL24 0AE, Betws�Y�Coed, Clwyd, 英国
- 01690 710715
4.7
優良
53件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A pleasant shop and staff.
2026年5月6日
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
People friendly
People friendly , lovely shop lay out.like the fact they had a t-shirt with where I was buying it
2026年5月6日
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Recently bought a lovely silver…
Recently bought a lovely silver necklace with beads on it . I have had some many compliments about it and how nice it is . It’s really light too . Also got a braclet and that’s so comfortable too. 😁
2026年4月30日
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service
Amazing customer service on Sunday from Collette. She was polite, very knowledgeable about the range in store and extremely helpful giving guidance and support.
2026年2月1日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shop in a beautiful village
Great shop in a beautiful village. Helpful staff and some great deals on too. A lovely little bit of retail therapy on my weekend trip to beautiful Wales from Essex. 😊
2026年1月25日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are so helpful
The staff are so helpful. The size of jumper wasn’t available in the shop so they ordered it for me. What a lovely shopping experience, thank you! 10 out of 10
2025年11月22日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service in Betws y…
Amazing customer service in Betws y coed. Couldn't have been more helpful.
2025年10月17日
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly helpful service
2025年10月6日
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A super little Fatface shop
This is a super little Fatface shop, with lovely staff in an excellent location. Although not huge, it always has a good range and whichever member of staff is on - they are always genuinely friendly and very helpful, without ever being pushy. Had an excellent experience there too, returning something from online. Very good trying-on rooms and a good men's range too. Lovely collection of shops in the row too, so makes for a very pleasant stop. (The date of this review isn't accurate as can't recall the date I was last there, but a couple of month ago)
2025年6月20日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Natalie
Natalie, Superstar. Not often a person and their service takes you by surprise so I want to say a massive thank you to the Betws-Y-Coed store and especially Natalie
2025年8月2日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hi Rob,
We’re absolutely delighted that Natalie made such a positive impression during your visit to our Betws-Y-Coed store. We will of course pass your comments to Natalie! Thank you, LE
FatFace - BETWS Y COED からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff in the shop
Very friendly staff in the shop. Had to reorder a different size online to click and collect.
Good communication AND got 20% off !
2025年5月18日
FatFace - BETWS Y COED からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Lovely visit to your betws y coed…
Lovely visit to your betws y coed store. We were served by Lucy who was very helpful and friendly a refreshing change in retail to be assisted by such a lovely member of staff many thanks Lucy
2025年1月25日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service!
Excellent customer service from Sylvia and Rhys. Made to feel very welcome and that nothing is too much trouble. Lovely chat as part of the service - thank you 😀
2024年9月26日
自発的なレビュー
FatFace - BETWS Y COED からの回答
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Betws Y Coed store - this is great to hear. Take care, LE
FatFace - BETWS Y COED からの回答
Hello Teresa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wonderful inclusive brand
Super easy to navigate site, good stock levels and fabulous sizing availability. Fatface has amazing choice and is really size inclusive which is rare on the high street! Please can we just see this larger sizing in stores?!
2024年7月17日
FatFace - BETWS Y COED からの回答
Hello,
Thank you for taking the time to leave your review,
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
We will escalate your feedback regarding the sizing availability in store to the relevant departments for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Take care -SM
I went to Fatface in Bettws y Coed to see if I could get a hoodie or tee shirt
I went to Fatface in Bettws y Coed for a mooch and a walk round and I heard Collette, the assistant, talking to a couple, and after a while she said that they were so good to talk to. I then engaged with Collette and told her that she was a really good retailer as she knew how to chat to people. We then had a good conversation about farmers and British meat. I found her to be very easy to talk to and I would really recommend her as a brilliant retailer, so friendly!
2024年7月16日
自発的なレビュー
FatFace - BETWS Y COED からの回答
Hi there,
Thank you for taking the time to leave us your review.
I am so pleased to read your positive comments regarding one of our stores, and Crew member. We look forward to welcoming you back soon!
Take care. -GM
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