Bridgnorth is a great store with very helpful staff, they dont stock everything so we had to order online but then went into store to collect which was great
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My first online order was delayed by several days which was not a good start. However - when I went to pick up my order I purchased a lovely long length skirt. I didn't realise I could have used... もっと見る
企業が回答しました
Ordering was easy online for someone who hates using technology. Kept updated on delivery at my local store for collection which was more convinient for me. My husband was able to try his trousers on... もっと見る
企業が回答しました
Great staff at the Bridgnorth FatFace store. Always friendly, professional, happy, and knowledgeable about stock and processes. Always a pleasure to shop there 🤩
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
33 High Street, WV16 4DB, Bridgnorth, Shropshire, 英国
- 01746 769065
4.9
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Annoyingly I couldn’t order my item…
Annoyingly I couldn’t order my item inthe store, where they didn’t hold my size in store, but were able to check online stock. This seems a strange way to operate, as I stood in front of the cash desk following the assistant’s instructions to order off my phone. Howl, setting that aside, my items arrived pretty and were good quality and a good fit.
2023年8月14日
FatFace - BRIDGNORTH からの回答
Hello
Thank you for your review.
I am so sorry to hear of your recent experience in our Bridgnorth store. I have flagged this with the appropriate department to look into further internally so action can be taken to ensure that this does not happen again.
EP
I bought a dress which fitted…
I bought a dress which fitted perfectly, so much so, I ordered another one online in a different colourway. Lovely quality too. Great service. Thank you FatFace.
2023年8月13日
FatFace - BRIDGNORTH からの回答
Hello Mandy
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pick up
Ability to pick up goods from nearest store, really useful .Easy, uncomplicated way to pick up .
2023年8月13日
FatFace - BRIDGNORTH からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your Click and Collect shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care SK
Great quality & customer service
2023年8月12日
FatFace - BRIDGNORTH からの回答
Thank you for your feedback. We deeply appreciate your feedback and we can't wait to see you again soon! - RS
A great store
Staff always helpful and cheerful it is a pleasure to shop in the Bridgnorth store. Good quality clothes at a fair price,
2023年8月11日
FatFace - BRIDGNORTH からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Quick and easy experience!
2023年7月23日
FatFace - BRIDGNORTH からの回答
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
Staff very helpful
2023年6月4日
FatFace - BRIDGNORTH からの回答
Hi Melanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BRIDGNORTH からの回答
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. Your wonderful comments will be shared with our amazing team in store, and we look forward to seeing you again soon! - RS
Lovely and friendly sales team and so…
Lovely and friendly sales team and so happy with my leather rucksack, team even wished me happy birthday.
2023年5月23日
FatFace - BRIDGNORTH からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - BRIDGNORTH からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
FatFace - BRIDGNORTH からの回答
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items
EP
Ordered online for an instore pick…
Ordered online for an instore pick up.....Was asked to bring in personal id when in fact when I got to the store they just wanted proof of the order number.
2023年5月8日
FatFace - BRIDGNORTH からの回答
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service.
Have a lovely day!
Take care, SK
Returns Policy
So handy being able to collect my item (padded bucket hat) from a local Fat Face store. No p&p to pay. Their returns policy, had I needed it, couldnt have been simpler.. Inside the package was a self addressed envelope with postage free of charge.
2023年5月6日
FatFace - BRIDGNORTH からの回答
Hi Barbara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BRIDGNORTH からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - BRIDGNORTH からの回答
Hello Amrik, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
The staff at Bridgnorth are wonderful
The staff at Bridgnorth are wonderful. A business is not just about the quality of a product but the people within an organisation. Both go above and beyond.
2023年4月19日
FatFace - BRIDGNORTH からの回答
Hello Maureen, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day - KS
I can't fault anything,ordering was…
I can't fault anything,ordering was easy and delivery was quick so thank you for the good experience
2023年4月19日
FatFace - BRIDGNORTH からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Great service and quality clothing
Great service and quality of clothing is superb. My order was delivered to Bridgnorth store. Staff are always helpful and polite.
2023年4月17日
FatFace - BRIDGNORTH からの回答
Thank you for taking the time to leave your 5* review. I am pleased that you had a positive experience whilst visiting our Bridgnorth store - this is great to hear. Take care, BP
FatFace - BRIDGNORTH からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Flora Abstract stripe top
The item I ordered online & collected from the store was too big but staff in the shop reordered the item with free delivery to my home. Staff were very helpful & delivery was quick & efficient.
2023年4月13日
FatFace - BRIDGNORTH からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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