Love love love Fatface socks. Lots of fun designs to celebrate summer and plenty to brighten up the darkest winter days. Always sad when a favourite pattern eventually has to be ditched, but as they... もっと見る
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I generally like the clothes but often too pricey for me. I always enjoy the sales of course. On my most recent experience the staff member was a little short with me as I changed my purchase half way... もっと見る
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From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovel... もっと見る
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Visited Fatface Bridport saturday morning 7th of February and the two ladys in there were ever so lovely and helpful and went above and beyond for me. I often visit bridport and make sure to pop in t... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
21 East Street, DT6 3JX, Bridport, Dorset, 英国
- 01308 422158
4.7
優良
73件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing customer service.
Amazing customer service.
Brilliant and happy staff.
Keep it up head office.
Embrace your team is extremely important.
2024年1月16日
FatFace - BRIDPORT からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Easy to order and delivery was easy to pick up from our local store no issues at all very pleased with the service
2023年12月14日
FatFace - BRIDPORT からの回答
Good Afternoon David,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
The service was amazing Becky took us…
The service was amazing Becky took us under her wing and helped us find the ideal presents.
2023年12月2日
自発的なレビュー
FatFace - BRIDPORT からの回答
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I would have given 5 * if the shop…
I would have given 5 * if the shop assistants had been more friendly and had some manners. I didn’t get an ‘hello’, ‘thank you’ or ‘goodbye’..it was almost as though it was too much trouble . The ordering was easy and quickly delivered to the store to collect though.
2023年11月25日
FatFace - BRIDPORT からの回答
Hi there
Thank you for taking the time to leave your review. I am sorry to hear that you had this experience in store. I will be sure to pass your comments on.
Take care, LE
Great experience
I went to the Bridport store today. Becky was really helpful. Suggesting things I wouldn’t usually go for. Amazing service and a very enjoyable shopping experience overall. She couldn’t have been more helpful.
2023年11月26日
自発的なレビュー
FatFace - BRIDPORT からの回答
Good Afternoon Janis,
Thank you for taking the time to leave us a review!
I am happy to hear you had a positive experience in our Bridport store with Becky! I will make sure this feedback is passed on, we love this positivity from our customers
We cannot wait to welcome you back!
Kind Regards, JW
From the time I walked into FatFace…
From the time I walked into FatFace, it was the beginning of a great experience. The whole shop is instantly inviting with the clothing beautifully presented. I was greeted with a warm smile by lovely Eva, who helped me through my purchases. She took great trouble making sure everything fitted perfectly and even chose me the perfect winter bobble hat from the men’s section as the women’s ones didn’t fit as nicely.
I live alone and it can be very lonely indeed so it was such a joy to be made to feel so special
2023年11月24日
自発的なレビュー
FatFace - BRIDPORT からの回答
Hi Sue, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Friendly caring staff
Sale time is needed for Fatface as full price clothing is expensive!
It makes a big difference not paying postage and having things delivered to store
2023年10月16日
FatFace - BRIDPORT からの回答
Hello Gwyneth
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I thought the delivery of my item was…
I thought the delivery of my item was really helpful, and ordering the item was also very good.
2023年9月19日
FatFace - BRIDPORT からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Online order
Ordered a hat online for collection in branch.
Faultless transaction - thank you
2023年7月23日
FatFace - BRIDPORT からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
I popped into the Bridport Store of Fat…
I popped into the Bridport Store of Fat Face and noticed a sign above some Short Sleeved shirts hung over T shirts with a sign 20 % off so I thought I would purchase the shirt only to get to the checkout and find out it only applied to the T shirts beneath, needless to say I did not buy the shirt. I took a photo of the signs and left. I shall send this to trading standards
2023年7月29日
自発的なレビュー
FatFace - BRIDPORT からの回答
Hello John, thank you for taking the time to leave your review.
I am sorry to hear that this has happened and I can understand your disappointment.
I cannot contact you as you have not left an email address on your review. but please email customerservices@fatface.com and we can investigate this for you.
Thank you, LE
I love Fat Face clothing.
Great range of products and sizes. Store presented nicely and staff were very helpful and friendly
2023年6月29日
FatFace - BRIDPORT からの回答
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store.
Have a great day! KS
FatFace - BRIDPORT からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
FatFace - BRIDPORT からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Usual great quality price and arrived…
Usual great quality price and arrived sooner than stated
2023年4月27日
FatFace - BRIDPORT からの回答
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Very happy with fast delivery & super…
Very happy with fast delivery & super pleased with denim jumpsuit
2023年3月13日
FatFace - BRIDPORT からの回答
Good afternoon, Alan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bridport store.
Take care, JB
Either on line or shopping 🛍️ in…
Either on line or shopping 🛍️ in store. The experience has been helpful , fun and what I’ve bought fits well and looks good . What more can I ask for .
2023年2月3日
FatFace - BRIDPORT からの回答
Hi Janet,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online and instore. Take care – KS
FatFace - BRIDPORT からの回答
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Great quality clothing
Great quality clothing. Good shopping experience.
Love the Bluelight card discount too.
2022年12月7日
FatFace - BRIDPORT からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic shop!!
Fantastic sales assistants - really helpful, professional and willing to help wherever they can. The shop is inviting and laid out well - easy to get my pram round!! Good choice of ladies items.
2022年11月9日
FatFace - BRIDPORT からの回答
Thank you so much for this review! We are so happy that you had such a great shopping experience with us, and that we are doing things right. Your comments will be sent to our amazing team in store :) - RS
Great shirt, more mens products in store please.
Overall great service. Would be good to have a few more products like chinos and shirts in the shop rather than having to buy on line. The bridport store didn’t have a large mens range.
2022年11月7日
FatFace - BRIDPORT からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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