Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... もっと見る
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Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... もっと見る
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Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, 英国
- 01244 311486
4.9
優良
262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - CHESTER 2 からの回答
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
top quality …
as always quality is the best when it comes to t-shirts my wife was a machinist & always say they way they are made & material is top quality.
2025年8月17日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recieved my goods in store promptly.
I recieved my goods in store promptly.
The staff were very helpful
2025年7月2日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An inviting store.
So good to shop in store on a visit to Chester. Multiple sizes available in my preferred tops so able to find the best fit. Bought three tops in two different sizes so the shop experience was easier than choosing which size might fit as I have to do online. Excellent sized fitting rooms.
Staff were on hand to help and most friendly.
A most pleasant store with an inviting layout.
2025年6月26日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always polite and helpful
Staff are always polite and helpful, I really like the rustic shop decor, it's very pleasant and makes Fatface different to other 'plain' brands.
Clothes are appealing and nicely made.
2025年7月1日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product.
Really like the shirt I bought but a bit disappointed that the Chinos were unavailable in shop and online.
2025年6月2日
FatFace - CHESTER 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a great service thank you 😊
2025年6月1日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfort, quality and femininity
I have been a FatFace customer for about two and a half years. Since then I have noticed that the clothes in my closet are from there. They are well made, feminine, comfortable and of good quality. I have had a few disappointments that left me quite disappointed because I became attached to the clothes and had to get rid of them. But overall my trust and loyalty have only grown over time.
2025年5月17日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
Amy was so helpful I’d made a mistake with a voucher I had and nothing was too much trouble.
2025年5月20日
自発的なレビュー
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Variety of great clothes
The items of clothing are well made and the staff are
always helpful. I find that I fit into one size smaller and
I know this will fit when buying Fatface clothes.
2025年5月11日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient service and the tops I…
Very efficient service and the tops I bought are really good quality
2025年5月4日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Found the perfect item … denim top with added bonus of being in the sale. Delivered to my local store. I was kept up to date with delivery progress. Friendly staff in the Chester store when I collected.
2025年5月5日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good selection and reasonably priced
Good selection of reasonably priced clothes for both men and women. Good fit and a range of lengths although a shorter length option in the midi dresses would be helpful.
Friendly customer service
2025年4月15日
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The girls were really helpful and…
The girls were really helpful and patient with my purchases and exchanges. My kids had an area to go and colour whilst I looked around the shop, which is handy and the staff ever suggested places to take my children too......The ice creams were amazing too thank you
2025年3月26日
FatFace - CHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Love the quality of the clothing is…
Love the quality of the clothing is amazing would highly recommend this
2025年2月10日
FatFace - CHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely purchase and excellent customer service
Lovely purchase, excellent customer service and communication. Thank you
2024年12月23日
FatFace - CHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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