Always friendly staff, very helpful, lovely dresses. One of my favourite shops. If you cannot find your size the staff always offer to look in the back for you or will order the item for you, I like t... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... もっと見る
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Visited Chester store as I was looking for a black top for a funeral. Staff were friendly and polite, but not pushy. I purchased the Betty top in black, which worked perfectly with the skirt I wore.... もっと見る
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Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, 英国
- 01244 311486
4.9
優良
262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - CHESTER 2 からの回答
Thank you! 🤩 - RS
Ordered on line and delivered to local…
Ordered on line and delivered to local shop, kept fully informed of progress
2023年8月6日
FatFace - CHESTER 2 からの回答
Thank you for your comments, we deeply appreciate your feedback! - RS
The shop did not have the size I wanted…
The shop did not have the size I wanted in stock so the assistant suggested I order it on line and come back to shop to collect it . I was told my purchase would arrive within 2 to 5 days.I am pleased to say it arrived 2 days later . I am totally satisfied with my purchase .
2023年8月7日
FatFace - CHESTER 2 からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
V helpful store assistant
V helpful store assistant. Originally bought patterned dress but felt colour didn’t suit me - returned it and changed dress for green one. No problem in doing so and a much better colour for me.
2023年7月31日
FatFace - CHESTER 2 からの回答
Good Morning Kathryn, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a great day! - JW
British designed and well made…
British designed and well made clothing. Store colleagues are always friendly and knowledgeable about the ranges and click n collect is efficient.
2023年7月31日
FatFace - CHESTER 2 からの回答
Good Afternoon Sara,
Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care - JW
Great range of lovely clothing and…
Great range of lovely clothing and accessories. Staff in the store are very friendly and helpful. Ordering online is easy and thins are delivered in good time, often earlier than expected.
2023年7月30日
FatFace - CHESTER 2 からの回答
Good Afternoon Gail,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! - JW
FatFace - CHESTER 2 からの回答
Good afternoon, Mavine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.
Take care, JB
Fat Face Lover…
I’ve been a lover of Fat Face for many years. I love the relaxed styling of their clothes which you can dress up or down depending on your mood. I mainly order online, and occasionally instore when passing. I love the layout styling of the stores, and the staff are always lovely and helpful. The quality of the material is always great. I’ve had some pieces for years and they still look good! Ordering and returns, if necessary, are super easy to do.
2023年6月28日
FatFace - CHESTER 2 からの回答
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – LB
Very speedy delivery,good quality…
Very speedy delivery,good quality clothing and friendly staff in shop made it very easy to return an item. Always a good experience.
2023年6月17日
FatFace - CHESTER 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Speed delivery & great product
2023年6月8日
FatFace - CHESTER 2 からの回答
Thank you for your review. We deeply appreciate your feedback and we are thrilled to hear of your positive shopping experience with us. We look forward to welcoming you back soon! - RS
Speedy delivery
Speedy delivery
The Store in Chester wrote down the details for the item I wanted
2023年5月20日
FatFace - CHESTER 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Above and beyond
2023年5月28日
自発的なレビュー
FatFace - CHESTER 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Loving my new fleece …
Hi it was very easy to order and came into store very quick for me to collect. I love the length for a fleece will be great in the autumn and spring even in the summer on a chilly evening when on a dog walk. Overall 11 out of 10
2023年5月8日
FatFace - CHESTER 2 からの回答
Good Morning Judy
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great week!
EP
FatFace - CHESTER 2 からの回答
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CHESTER 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality and value
Easy to order on line. Picked up in store and the staff were friendly and helpful. Tshirt is of good quality, fits true to size and is as seen on photos. Specially good value as I bought it in the sales
2023年4月29日
FatFace - CHESTER 2 からの回答
Hi Gail thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CHESTER 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - CHESTER 2 からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Love it
I've just know this brand and I love it! So does my daughter. Quality seems really good.
2023年4月17日
FatFace - CHESTER 2 からの回答
Good afternoon, Ana
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chester store.
Take care, JB
Ease of ordering and collection
Ease of ordering and collection. Lovely friendly , helpful staff.
2023年4月18日
FatFace - CHESTER 2 からの回答
Hi Gillian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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