Every time we visit Clark's village we always go to Fat Face, the girls working there are absolutely wonderful. They are always friendly & very helpful they cant do enough for their customers. The bes... もっと見る
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The staff in Fat Face Clarks village are always super friendly. Lorna is always particularly helpful but Lia, Molly and Lynn are all great too. They always make time to say hello, even when they’re re... もっと見る
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First time I have ever visited Clark’s Village Shopping Outlets. A great fun shopping experience. Fat Face store was busy, but tidy and well organized. Found some great bargains and the team were frie... もっと見る
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I ordered online and I was informed that I could collect the item next day. I was then told that the item was delayed on 14th January but that I would be contacted with of the new arrival date soon. I... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 57 Clarks Village, BA16 0BB, Street, Somerset, 英国
- 01458 446927
4.2
ほぼ満足
25件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff are great at the Clarks…
The staff are great at the Clarks village store especially Tracey.
2026年4月29日
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No show and poor service
I ordered online and I was informed that I could collect the item next day. I was then told that the item was delayed on 14th January but that I would be contacted with of the new arrival date soon. I have heard nothing since then and I have not received the item. Therefore it is difficult to review. No show and poor service
2026年1月21日
FatFace - CLARKS VILLAGE 2 からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Collect from store
I collected my order from outlet store to save the postage. Showed barcode to staff and parcel brought to me, no problem with collection.
2025年12月24日
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had to return a pair of jeans ordered…
I had to return a pair of jeans ordered on line due to damage in a seam. The returns process at local store was very quick and efficient- thank you!
2025年10月21日
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer experience!
The staff in Fat Face Clarks village are always super friendly. Lorna is always particularly helpful but Lia, Molly and Lynn are all great too. They always make time to say hello, even when they’re really busy. They go above and beyond in their customer service and this is the best experience I’ve had in any Fat Face store.
2025年9月19日
自発的なレビュー
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything arrived on time
Everything arrived on time, the staff in the shop were friendly and helpful
2025年8月25日
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recently visited your store in Clarks…
I recently visited your store in Clarks village and the staff were lovely and friendly, the dress I purchased was beautiful, the material quality was amazing and it washes really well. I have also purchased again online and collected at the same store with another lovely service experience, thanks Fatface for great value for money AND good service- hard to find both at the moment!
2025年8月25日
FatFace - CLARKS VILLAGE 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - CLARKS VILLAGE 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CLARKS VILLAGE 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Clarks Village store to be so helpful. I hope you continue to love our products as much as we do.
All the best, MM
First time I have ever visited Clark’s…
First time I have ever visited Clark’s Village Shopping Outlets. A great fun shopping experience. Fat Face store was busy, but tidy and well organized. Found some great bargains and the team were friendly and helpful
2024年5月29日
自発的なレビュー
FatFace - CLARKS VILLAGE 2 からの回答
Good afternoon, Marion.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Clarks Village store.
Take care, JB
The staff were exceptionally helpful I…
The staff were exceptionally helpful I wanted a particular tee shirt and the young lady found it in the new stock and found it for me I was delighted
2024年3月19日
FatFace - CLARKS VILLAGE 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
I love Fat Face's quality and prices
2024年3月22日
FatFace - CLARKS VILLAGE 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face wonderful dog friendly staff
Every time we visit Clark's village we always go to Fat Face, the girls working there are absolutely wonderful. They are always friendly & very helpful they cant do enough for their customers. The best thing of all is they genuinely love the dogs that visit our little Jack Russell Holly loves going in there & is given so much fuss & attention it makes her (& our) visit special. Thank you girls
2024年3月19日
自発的なレビュー
FatFace - CLARKS VILLAGE 2 からの回答
Good Morning Ian,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Clarkes Village Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Quality clothing. Nice. Thanks guys 😁
2024年1月27日
自発的なレビュー
FatFace - CLARKS VILLAGE 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores.
We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Fast delivery great value for money
2023年12月4日
FatFace - CLARKS VILLAGE 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and collect
Easy to order and collect; always a friendly welcome. My grandson absolutely loves his t shirt and shirt.
2023年9月18日
FatFace - CLARKS VILLAGE 2 からの回答
Hi Carole, thanks for taking the time to review. It's great to hear that our Clarks Village staff are always friendly and welcoming, and even better that your grandson is such a fan of his new clothes! We can't wait to welcome you back. Take care, CD
FatFace - CLARKS VILLAGE 2 からの回答
Hi Alan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I've always found fatface a great…
I've always found fatface a great experience,l love the styles,patterns & prices too,and l always find your a great go too if l need anything.
2023年3月18日
FatFace - CLARKS VILLAGE 2 からの回答
Hello Stephanie, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
FatFace - CLARKS VILLAGE 2 からの回答
Hi Michelle,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy the quality of our items. Take care – KS
I just love Fatface as a brand
I just love Fatface as a brand.
The cite is easy to navigate. Good communication throughout and recieved well within 3 days never mind 5
2022年10月15日
FatFace - CLARKS VILLAGE 2 からの回答
Hi Michelle, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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