Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... もっと見る
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Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... もっと見る
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Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, 英国
- 01200 428362
4.9
優良
132件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clitheroe store
Always friendly and helpful in the Clitheroe store. I’ve been shopping there since it opened many years ago.
2025年7月4日
FatFace - CLITHEROE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hassle free ordering
Hassle free ordering, prompt delivery and easy collection plus quality clothing.
2025年5月25日
FatFace - CLITHEROE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Happy shopper ….
Always happy to browse and shop ….. cheerful , friendly staff …. Lots of choice and attractive displays
2025年5月12日
FatFace - CLITHEROE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really great service from ordering on…
Really great service from ordering on lineand staff at Clitheroe shop.
2025年5月5日
FatFace - CLITHEROE からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing and service
Great quality clothing and fit well (true to size). Ordering and delivery spot on. I had great service in the Clitheroe store…..thank you 😊
2025年3月7日
FatFace - CLITHEROE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
My go- to leisurewear store
I have been a Fat Face customer for many years, and it has never failed to disappoint in both quality of clothing, excellent service both online and in store.
In their physical stores, the staff have always gone out of their way to help , and are friendly and courteous.
Very nice , friendly atmosphere in this particular store on each of my visits.
2025年2月27日
FatFace - CLITHEROE からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Clitheroe store - this is great to hear.
Take care, CT
Was very disappointed that I could not…
Was very disappointed that I could not use my purple vouchers when they were included as one of the shops where they could be used. I did manage to get my goods ordered on line but I had to get a friend to do this. Collecting the goods from my local shop was very easy. Just received your reply but was very disappointed that you did not respond to my query that I was not able to use my purple card in the local shop. No response received about using my voucher at the local shop
2024年12月18日
FatFace - CLITHEROE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CLITHEROE からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The slippers are a birthday present so…
The slippers are a birthday present so ordering them online and having them delivered to my local store was brilliant.
2024年11月18日
FatFace - CLITHEROE からの回答
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods arrived the next day. All staff in both stores were very helpful. Would definitely use this service again
2024年11月14日
FatFace - CLITHEROE からの回答
Hello Lorraine
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant service
Brilliant service and lovely boots … it was easy to order on line then just pick from the shop and know I’ve got my size
2024年10月17日
FatFace - CLITHEROE からの回答
Hello Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing
Love fat face clothing really good quality and prices match the quality.
2024年10月15日
FatFace - CLITHEROE からの回答
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CLITHEROE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent service
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith
2024年8月13日
自発的なレビュー
FatFace - CLITHEROE からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Great staff , easy to browse items in store , and quality of items always good,
2024年6月27日
FatFace - CLITHEROE からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good to see on line good too find on lineand buy delivered…
Good to see on line and buy delivered fast and fit excellent
2024年6月29日
FatFace - CLITHEROE からの回答
Hello Frank
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CLITHEROE からの回答
Good afternoon, Simon.
Thank you for your feedback regarding your recent online order.
Take care, JB
Helpful and friendly staff good size local store.
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.
2024年6月17日
FatFace - CLITHEROE からの回答
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you found the crew in our Clitheroe store to be so lovely and that you enjoyed your visit to the store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
FatFace - CLITHEROE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to read your positive feedback regarding one of our stores, and we look forward to welcoming you back soon!
Take care.- GM
FatFace - CLITHEROE からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received your order quickly and that you found returning an item to be so easy! We look forward to welcoming you back soon.
Take care. -SM
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