I have been buying Fat Face clothes for over 30 yearits always good quality and fits well. As always the staff were helpful and knowledgeable.
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I'm not quite sure how to rate my experience. My ordering process was terrible, but the customer service to try and put it right was extremely good. My click-and-collect order was mislaid. Yes, it... もっと見る
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Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... もっと見る
企業が回答しました
Very well communicated at each point of delivery, easy to navigate website to choose what I wanted. I chose to click and collect. Couldn't be simpler. The linen T shirt is lovely, a nice colour and qu... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, 英国
- 01179 500638
4.7
優良
244件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely trainers
2024年1月5日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Couldn't be better!
Great customer service with both my purchases and returns. I bought some items in store and others online and the returns process was so straightforward and easy. And the items I have bought are gorgeous! Great quality, lovely clothing.
2024年1月4日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello Izzy
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cribbs Causeway store - this is great to hear.
Take care, RL
I now exclusively shop at Fat Face
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wears well and still looks good, even if I don't.
Customers service at the store in Cribbs Causeway is always top notch. As a disabled shopper, I occasionally use a wheelchair, when I do the staff couldn't be more helpful when I need assistance, offering advice on sizing and getting me possible matching items I hadn't spotted.
I don't need to go anywhere else. Thanks.
2024年1月2日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello David,
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Cribbs Causeway store - this is great to hear. Take care, LE
Stylish
Well make stylish clothing with lots of size choices, friendly staff in shops where you can try stuff on and very good website.
2023年12月30日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello Dave,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, RL
Saff very helpful
Staff very helpful, great prices in the sale. Good to be able to find a size six that's a true to size.
2024年1月5日
自発的なレビュー
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello Jayne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the range of products
Love the range of products, always good quality, helpful staff. Unfortunately price inflation means I have to be more discerning and try to limit myself to items in one colour rather than buying items I like in more than one colour as I've often done in the past.
2023年12月8日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - CRIBBS CAUSEWAY 2 からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find our crew in our Cribbs Causeway store to be so friendly. I will be sure to pass on your comments to the team.
All the best, MM
Very polite,professional staff,quickly…
Very polite,professional staff,quickly helped to get things sorted.
2023年12月6日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hi Jean, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
FatFace - CRIBBS CAUSEWAY 2 からの回答
Thank you for your 5* review regarding your recent visit to our Cribbs Causeway store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Staff so helpful !
Staff were incredibly cheerful, helpful and patient....went out if their way to help me find the dress I wanted !
2023年11月14日
自発的なレビュー
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
FatFace - CRIBBS CAUSEWAY 2 からの回答
Good afternoon, FatFace customer.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Cribbs Causeway store.
Take care, JB
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
i have always been a fan of your shop
i have always been a fan of your shop , the staff are always helpful and polite , the quality of your clothes is good and you have an ethical standard which i support so i try to shop with you if i can .
2023年11月3日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely cheerful cashier
Lovely cheerful cashier. Bought a nice size black handbag lots of pockets nice shoulder strap long enough to wear across body as well as over the shoulder Great price tidy shop too
2023年11月5日
自発的なレビュー
FatFace - CRIBBS CAUSEWAY 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent products, super friendly staff.
I used click and collect. Such an easy way to shop and the service in store was great. Highly recommended.
2023年10月24日
FatFace - CRIBBS CAUSEWAY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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