Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... もっと見る
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Great quality and style of clothing as usual. Also very helpful young man in Dorchester store who ordered the correct size of a fab t shirt in for me to collect. Arrived in a couple of days love it. T... もっと見る
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I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... もっと見る
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Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
14 South Street, DT1 1BS, Dorchester, Dorset, 英国
- 01305 757459
4.5
優良
119件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service as always
Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly
2026年1月2日
FatFace - DORCHESTER 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy to order,great communication and…
Easy to order,great communication and customer service online and in store
2026年1月4日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful
Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.
2025年12月19日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had an email to say it was ready to…
I had an email to say it was ready to pick up from store after a certain time, however, it was not. I will have to make another journey into town which is not easy and wasted time and money. Staff were not overly helpful.
2025年12月6日
FatFace - DORCHESTER 2 からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Waiting for my order
I ordered 3 items online to collect from my local store. One email to say items were delayed and I would be notified when they are ready for collection. I'm still waiting to collect?
2025年12月4日
FatFace - DORCHESTER 2 からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order from an extensive range…
Easy to order from an extensive range of Sale stock at excellent discount prices
Two pairs of excellent Boots
2025年7月3日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant early heads up about the sale…
Brilliant early heads up about the sale , bought a few items , were delivered to store in a time stated
2025年7月1日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really easy to collect from the store
Really easy to collect from the store, helpful staff and I got to look at the clothes in the shop. Great product
2025年5月6日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Quick and easy service.
Notified of progress by email. Item arrived at local branch on time. Saved me paying postage.
2025年3月21日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order took much longer than…
My order took much longer than anticipated and this was exacerbated by it initially having been sent to the wrong branch for collection.
2024年12月12日
FatFace - DORCHESTER 2 からの回答
Thank you for taking the time to leave your review. I am sorry to hear that your order was significantly delayed. I understand this is disappointing.
I will be sure to have this looked at with our warehouse.
Take care, LE
Usual service from FatFace
I bought a T'shirts for my grandson and picked it up from your Dorchester store. I was kept up to date with its arrival time and the staff in Dorchester are always wonderful
2024年12月8日
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Bad service. Delay after delay
I have not had the item yet. It was delayed after I arranged for it to be collected. Then it was sent to the wrong store. I am still waiting for a email telling me it is at the store I want to collect it from. I ordered it over a week ago and still waiting. What is going on?
2024年12月12日
FatFace - DORCHESTER 2 からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
FatFace - DORCHESTER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - DORCHESTER 2 からの回答
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FF offer a wide range of affordable…
FF offer a wide range of affordable good quality clothing. Most shops are spacious, staff are always friendly and helpful and the whole shopping experience is pleasurable and trustworthy.
My only criticism is the fading of clothing subjected to too much sunlight, T shirts and shorts are largely troublesome and this has been disappointing on a number of purchases in recent years.
2024年8月23日
FatFace - DORCHESTER 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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