A few days ago i went to fatface and was greeted by a lovely girl (Noor) she was very helpful and explained which product was the best to buy for myself i will 100 percent go again as that particular... もっと見る
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The staff in this branch are lovely and always happy to help me out. Misha has helped me a number of times and picked a great outfit for me to wear to my daughter’s graduation. I was in the last weeke... もっと見る
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Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fa... もっと見る
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It was my first time visiting Fat Face in Dundrum Shopping Centre and I was surprised by how much variety there was . The shop was spotless the staff were helpful and engaged and the clothes were fabu... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 14 (Level 2) Leeson Street Upper, Unknown, Dundrum, County Down, アイルランド
- 00353 1216 4128
4.7
優良
53件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Love fatface!
Love fatface! Such fantastic quality every single time. This time i ordered a leather dog lead and it’s so beautiful. If you want items that last you years definitely get it here!
This time i got it delivered and it arrived so quickly too
2023年12月17日
FatFace - DUNDRUM からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery of your order to be quick and that the items are of high quality. I hope you continue to love your shopping experience with us.
All the best, MM
FatFace - DUNDRUM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good experience
Very good experience, both in the store when I asked about if it was possible to get the coat in my size. Go online was the advice and I did. It was so easy and also so much faster than I had expected.
Am very happy with my purchase and with the quality of your service. Thank you
2023年11月21日
FatFace - DUNDRUM からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
70250-DUN-02-242684
Ordered a coat in-store in Dundrum to be delivered. Never arrived. No notification until I rang store a month later only to hear that it was cancelled. No apologies forth coming. Just 'the system' blamed ...whatever that means. Still no refund.
2023年10月21日
自発的なレビュー
FatFace - DUNDRUM からの回答
Good morning, Tanya. Thank you for taking the time to leave your review. Unfortunately, you have not left any information on your review relating to your purchase, so I am unable to contact you. If you would like to discuss this further, please email us at customerservices@fatface.com.
Thank you, LE
lovely quality
The pieces here are of lovely quality , choice of lengths . Delivery is fast and you can return to a store if needed
2023年10月23日
FatFace - DUNDRUM からの回答
Hi there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I was shopping on my own and valued the…
I was shopping on my own and valued the opinion of the shop assistants. Francesca gave me great advice and help and was so patient and knowledgeable.
It was lovely shopping with you yesterday, thank you
2023年10月16日
自発的なレビュー
FatFace - DUNDRUM からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A hidden gem this store
A hidden gem this store! Often get holiday bits in here and just discovered they do a fab winter range too! Manager was really helpful too, i wasn’t aware of the range of men’s sizes too! That’s him sorted for Xmas 😂
2023年10月13日
自発的なレビュー
FatFace - DUNDRUM からの回答
Thank you for your 5* review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Went in to browse and was greeted by…
Went in to browse and was greeted by staff and made feel welcome without being pushy. I end up purchasing a dress with the help of a friendly staff member
2023年10月8日
自発的なレビュー
FatFace - DUNDRUM からの回答
Thank you for your 5* review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Generous sizing
It was my first time visiting Fat Face in Dundrum Shopping Centre and I was surprised by how much variety there was . The shop was spotless the staff were helpful and engaged and the clothes were fabulous especially the dresses . I’m not a tall size 10 and I’m usually apprehensive about trying out new stockists but I am delighted that I fit into the clothing without feeling that I’m enormous or having to get the largest size in the shop . Fat Face is definitely worth a trip to the south side
2023年10月4日
自発的なレビュー
FatFace - DUNDRUM からの回答
Thank you for your positive review regarding your recent visit to our Dundrum store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Returning an item
I had to return a coat ordered online which was super easy to do in the Dundrum shop.
Unfortunately the coat wasn’t stocked in Dundrum so I ordered it online, and it arrived very promptly (within the week). Unfortunately it was not quite the right fit for me, and when I went to the shop to return the coat all the staff were extremely helpful and very pleasant.
2023年8月30日
FatFace - DUNDRUM からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - DUNDRUM からの回答
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our product's quality and service provided.
Have a lovely day!
Take care, SK
Easy website to navigate and happy with…
Easy website to navigate and happy with sizes fit etc.
2023年7月3日
FatFace - DUNDRUM からの回答
Good afternoon, thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
All the best, CD
FatFace - DUNDRUM からの回答
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
FatFace - DUNDRUM からの回答
Hi Clare
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had to order my size online as no stock…
Had to order my size online as no stock in Dundrum but it arrived very quickly
2023年6月13日
FatFace - DUNDRUM からの回答
Hi Jane
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing and customer service.
Ordered some items online and they were delivered 3 days later. One item didn't suit so I returned it at the Dundrum store where all the staff were pleasant, helpful and friendly. FatFace customer service is excellent in my experience.
2023年4月17日
FatFace - DUNDRUM からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
easy online purchase & seamless exchange instore
easy online purchase. ordered incorrect size and went instore to have it exchanged. Staff was very friendly and helpful. all-round really good experience.
2023年3月18日
FatFace - DUNDRUM からの回答
Good afternoon, Marinda
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Dundrum store.
Take care, JB
FatFace - DUNDRUM からの回答
Good afternoon, Mary
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Dundrum store.
Take care, JB
Just love the style quality and cut of…
Just love the style quality and cut of fat face wear. Have tshirts 15 years old and still wearable. Definitely not fast fashion! Their jeans are so well made and hard-wearing. Will continue buying fatface. Only hope is that selection of stock in shops does not continue to reduce as the shops mens ware appears to have less product selection.
2022年12月3日
FatFace - DUNDRUM からの回答
Hi Mick,
Thank you for your 5* review. I am pleased to hear that are happy with your new purchase. Have a great day! Many thanks-AB.
perfect, comfortable and warm
The size is perfect, the legs are not long, which is always my big problem. the pants are super comfortable and warm for these winter days.
2022年10月18日
FatFace - DUNDRUM からの回答
Hi Laura, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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