I ordered a jumper online but had to exchange for a smaller size in store with no problem at all . The shop staff were really helpful and the refund was done straight away with no hassle at all . I a... もっと見る
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I ordered a jumper online but had to exchange for a smaller size in store with no problem at all . The shop staff were really helpful and the refund was done straight away with no hassle at all . I a... もっと見る
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I am very enamoured at the clothes from Fatface in general. They fit! That statement doesn't seem like an enormous congratulation, but it's almost miraculous compared to some other outlets these days.... もっと見る
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Free delivery the store tells me - NOT TRUE Just wanted a belt so tried Fat face who told me out of stock but I could get delivered to store or online for free. Tried to order online but no option... もっと見る
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I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store. They both go over and beyond by being welcoming, professional, hard working and a shinning example of... もっと見る
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, 英国
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Love your clothes. So does my husband Staff really efficient. All in all great store
I ordered a jumper online but had to exchange for a smaller size in store with no problem at all .
The shop staff were really helpful and the refund was done straight away with no hassle at all . I always buy my jumpers at fatface as they are always good quality . Thank you fatface .

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答
I am very enamoured at the clothes from Fatface in general. They fit! That statement doesn't seem like an enormous congratulation, but it's almost miraculous compared to some other outlets these days. On top of that the materials and the construction are excellent. Well done FatFace.

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答
I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store.
They both go over and beyond by being welcoming, professional, hard working and a shinning example of what FaceFace philosophy is about.
As soon as I entered the store, they were smiling and approachable.
Today they both were my personal shoppers, giving advice on my beautiful purchases.
Visiting Eastbourne FatFace after a hard week at work, is my retail therapy.

FatFace - EASTBOURNE からの回答
Easy to order website, simple collection process and excellent product.

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答
We regularly go to Eastbourne, where our nearest Fat face shop is, so I asked for my purchase to be delivered there. This was a mistake on my part, as being in a wheelchair caused me to be invisible to the shop assistant, who was watching another assistant serve a customer, but stopped when another customer approached the till. This lady advised her of my presence, I was less than 4 feet away. Do you have a policy against serving disabled customers!

FatFace - EASTBOURNE からの回答
Eastbourne Branch staff and stock Great. Online they are a bit iffy to say the least. Their parent company Next who are next door to them in Eastbourne same applies except their online service is a total disaster.
So my advice use the shops and skip the online disaster zones

FatFace - EASTBOURNE からの回答
Ordered online, very quick delivery to local Fatface store -not worn the coat yet but it looks fab on and bought at a great price

FatFace - EASTBOURNE からの回答
Easy to order and collect in store. Friendly welcoming staff when collecting. Good to be able to try on in store once collected. Lovely jumper, perfect fit, good quality.

FatFace - EASTBOURNE からの回答
Ordered on line, notified when ready for collection, collected the next day, can't fault it

FatFace - EASTBOURNE からの回答
I don't usually order clothes online, but decided to do so, as there is a shop nearby where I could click and collect and return if necessary. In the event the trousers arrived punctually and fitted perfectly, so no need to return. Also very pleased with the quality.

FatFace - EASTBOURNE からの回答
Very well made clothes. Shopped online with click & collect - speedy service. Returns to shop are free.

FatFace - EASTBOURNE からの回答
It has not been delivered to the store for me to pick up yet..

FatFace - EASTBOURNE からの回答

FatFace - EASTBOURNE からの回答
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