It's always a pleasure to shop at FatFace. The clothes are suitable for all ages, being colourful , well-made and reasonably priced. Browsing there is great, with helpful staff on-hand when needed.... もっと見る
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This is a great friendly store in beautiful Ely. The staff are always pleasant and happy to help you, advise you or make suggestions. It's a great store as I not only like the quality of their cloth... もっと見る
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What I bought I love! The dress and skirt are really good quality, fit well and are comfortable. I handed over my husbands Blue Light card to he told I couldn't use it if he wasn't with me, which I... もっと見る
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I had a great experience at the FatFace store in Ely. The shop is well-organized, with a great choice of high-quality clothes, and the friendly staff really stand out. They went above and beyond to he... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
2 Market Place, CB7 4NP, Ely, Cambridgeshire, 英国
- 01353 669125
4.7
優良
132件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - ELY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ELY からの回答
Good afternoon,
Thank you for your 5* review.
We appreciate you taking the time to leave a comment. Its great to hear that your order turned up quickly and your happy with our service. Many thanks-AB.
Extremely pleased with T shirt
Extremely pleased with T shirt. Ordered online for collection at a local store. Every aspect of the experience went smoothly without problems
2024年8月9日
FatFace - ELY からの回答
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Easy to navigate and order my item.
The staff at the Ely store were lovely and friendly and very helpful when I went to collect my bag.
My snoopy bag is amazing!!! So well made and gorgeous!!!
2024年8月14日
FatFace - ELY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Lovely friendly staff as I was visiting…
Lovely friendly staff as I was visiting from Scotland.
2024年8月9日
FatFace - ELY からの回答
Hi Caroline,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
Very helpful staff and we'll presented…
Very helpful staff and we'll presented store 10 out of 10
2024年7月1日
FatFace - ELY からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order on website and efficient…
Easy to order on website and efficient pick up at Ely shop
2024年6月21日
FatFace - ELY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
From ordering to delivery to store and…
From ordering to delivery to store and collection - fast service. Trousers ordered were great. Good fit. True to size. Well priced
2024年6月18日
FatFace - ELY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We look forward to welcoming you back soon!
Take care. -GM
Great service
Easy, local store only took a few days to get to the store and collection is free.
2024年6月12日
FatFace - ELY からの回答
Good Afternoon
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Easy to order on line
Easy to order on line. Package arrived at local shop in only a few days. Staff at shop friendly and helpful.
2024年5月29日
FatFace - ELY からの回答
Hello Elaine,
Thank you for your review.
I am glad to hear about your positive experience in our Ely store. Enjoy your new items!
Have a wonderful day!
Take care, ED
Great quality & Fabulous style
I love the fact that whatever FatFace I visit, the staff are always super friendly and incredibly helpful.
I find that the clothes are of a high quality, fit well, and as a rule, all match each other. This makes putting an outfit together very easy … the only issue is narrowing down my selections to fit my budget!!
2024年5月29日
FatFace - ELY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your items, and have enjoyed using our service! We look forward to welcoming you back soon.
Take care.- GM
FatFace - ELY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience with us, and we hope you love your order!
Take care. -GM
Click & collect
Easy ordering click & collect from store. Staff very helpful & pleasant.
Returned one item, straightforward & refund in bank account within a day.
2024年5月15日
FatFace - ELY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great quality clothes at sensible…
Great quality clothes at sensible prices. Picked up in Ely store (very quick delivery!) and the staff were so friendly.
2024年4月3日
FatFace - ELY からの回答
Hi Cath, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Delivery prompt
Delivery prompt, item as described and fits perfectly. Very good quality, very pleased with the service.
2024年3月22日
FatFace - ELY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - ELY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fatface !!:…
Love fatfacehad 2 hoodies 2 pair of boots & a handbag love them all.Great delievery & Returns policy if needed.
2024年1月17日
FatFace - ELY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We’re happy to hear you love all of your new items.
I am glad you received your order promptly too!
Take care. -GM
Great Store - Great Staff
I really like this store. Ely is so friendly and helpful each time I have been in, whether I am buying or just browsing.
2024年1月10日
FatFace - ELY からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such lovely experiences at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -GM
FatFace - ELY からの回答
Hello,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality.
Have a great weekend! -GM
Always great customer service
Always great customer service! Polite and knowledgeable staff.
2024年1月13日
FatFace - ELY からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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