Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... もっと見る
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The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... もっと見る
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FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... もっと見る
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Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, 英国
- 01444 416504
4.8
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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FatFace - HAYWARDS HEATH からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Ordering on line very efficient and…
Ordering on line very efficient and arrives quickly into store. No problem at all, great company to deal with.
2024年8月6日
FatFace - HAYWARDS HEATH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great dress as I had the Navi dress in…
Great dress as I had the Navi dress in navy and had my eye on the red one when it came into sale. Kept informed of delivery and good prompt friendly service in store on collection.
2024年8月6日
FatFace - HAYWARDS HEATH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HAYWARDS HEATH からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an online order
I ordered a dress in 2 sizes as I was unsure of the size. I decided to keep one and returned the other one to my local branch. The assistant was very pleasant and efficient, making the whole experience very easy.
2024年7月2日
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience in the store , and we hope you love your purchase!
Take care. -LA
FatFace - HAYWARDS HEATH からの回答
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent very easy website.
2024年6月24日
FatFace - HAYWARDS HEATH からの回答
Hi there, thank you for taking the time to leave your review and mentioning your kind comments.
I notice however that you have left a 1* review - if there is anything that we can help with, please let us know!
Take care, LE
Attractive clothing and range
Easy to order and return. Fast delivery to local shop. Friendly assistants.
2024年6月23日
FatFace - HAYWARDS HEATH からの回答
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
FatFace - HAYWARDS HEATH からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Good products with a good online and store experience
Great overall experience, I bought a couple of the Woodside Slub Cotton Henley long sleeve tops . They were quickly delivered to my local FF store and the collection process was very smooth with helpful staff.
Love the quality, colour and fit of the tops , very comfortable and stylish.
2024年5月9日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I couldn’t love the Haywards Heath store more…
I visited the Haywards Heath store today and as always the service from the crew is awesome! They are friendly approachable and know their stuff! I have been a long time Fatface wearer and that won’t change. Season after season i always find a new love!
2024年5月15日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Didn’t disappoint!
First time buying online from Fat Face, and didn’t disappoint! Beautifully packaged; I picked up from the store and was offered the opportunity to try on before taking home. I didn’t, but everything was absolutely fine.
2024年4月23日
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have received your order quickly! We hope you love it and we look forward to welcoming you back soon.
Take care. - LA
Helpful and friendly staff
Helpful and friendly staff. Love the clothes and they're even better when there's a sale on!
2024年4月25日
FatFace - HAYWARDS HEATH からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with what I brought
Not great customer service, because the ladies there seemed to mind their own business but we found what we wanted and bought it.
2024年3月30日
FatFace - HAYWARDS HEATH からの回答
Good morning,
Thank you for leaving your review.
I am pleased that you were able to find what you were looking for. I am saddened that the crew were not able to be as helpful as you may have hoped for so I will be sure to raise this with them for review.
All the best, MM
Great wardrobe staple.
Love the top. A really good staple, and was hoping the white one would be in the offer but it wasn’t. Just wish the click and collect was a bit quicker as it was a long wait.
2024年3月28日
FatFace - HAYWARDS HEATH からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - HAYWARDS HEATH からの回答
Good Morning Karen,
Thank you for taking the time to leave us a review!
We love to hear such positive feedback in regards to your recent order with us! We hope you love your new items and we look forward to welcoming you back soon.
Kind Regards, JW
Excellent polite helpful staff
2024年3月24日
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have received great customer service from our staff! We look forward to welcoming you back soon.
Take care. -GM
Popped in on a whim…
Popped in on a whim as I saw some gorgeous spring-like colours in the window. Fell in love with a sweatshirt which wasn’t in my size. One of the staff members informed me that my size had just been returned/exchanged by another customer about an hour earlier. It hadn’t been put back out on the shop floor yet. It was a breath of fresh air to talk to a polite and helpful member of staff who showed initiative and good common sense. Well done Fat Face.
2024年3月26日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
FatFace - HAYWARDS HEATH からの回答
Good Afternoon Jackie,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
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