Great products, stylish and excellent quality, combined with fantastic sale prices. Very efficient and easy online sales and delivery process. Great to be able to choose a delivery date and then have... もっと見る
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The FatFace staff are helpful kind and efficient at the Haywards Heath Shop. Especially when trying to find what suits and looking for alternatives. They are lovely at looking to see if something is i... もっと見る
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FatFace Haywards Heath store staff are amazing! The team are friendly, welcoming, and so helpful towards every customer. The store is clearly laid out and has a wide selection of stock in all sizes.... もっと見る
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Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, 英国
- 01444 416504
4.8
優良
162件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just so good
Just so good. Excellent service with a smile. So important. I can always rely on the goods being of excellent quality.
2022年12月22日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Good customer service at the till
Good customer service at the till, (prompt and friendly). Purchased lovely items I am really pleased with, with good black friday discounts. Thanks Fatface.
2022年11月26日
FatFace - HAYWARDS HEATH からの回答
Good afternoon, Kate
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Hayward Heath store.
Take care, JB
FatFace - HAYWARDS HEATH からの回答
Hi Sally, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good fit prompt delivery
2022年11月1日
FatFace - HAYWARDS HEATH からの回答
Hi there, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always pleasant and well mannered…
Always pleasant and well mannered staff. Sale items are well documented.
Excellent location at the Orchards Centre.
2022年10月25日
FatFace - HAYWARDS HEATH からの回答
Thank you for your lovely review. We are pleased to hear that you have had such a pleasant experience when shopping with us. This information will be shared with our amazing crew in store :) - RS
So far happy with tan ankle boots and…
So far happy with tan ankle boots and will trial them at home to make sure they are completely comfortable. Very helpful and friendly staff.
2022年11月5日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Thank you for your 5* review. We are happy to hear you are pleased with your items! This information will be sent to our angels in store :) - RS
Speedy delivery and then needed to…
Speedy delivery and then needed to exchange in store. Staff were helpful and knowledgeable
2022年10月26日
FatFace - HAYWARDS HEATH からの回答
Thank you for your review! We are pleased to hear that you have had such a pleasant shopping experience with us. This information will also be shared with our team in store! - RS
Helpful staff
Very pleasant helpful staff. One woman went to the stock room to find my size which was not on display
2022年10月1日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Good Morning Isobel
Thank you for your review and for sharing your recent experience in our Haywards Heath store with us. Please be assured that this will be passed onto the crew members involved for you.
EP
Amazing service
Was shopping in your Hayward’s Heath store and witnessed a lovely member of staff giving great customer service to a chap who was really struggling to find a pair of trousers that fit,she was very natural, attentive and was determined to find him something. It’s very refreshing to see a member of staff that genuinely care. I believe her name was Clare.
2022年9月21日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Hi Elaine, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! Take care, - ES
Good range nice staff
Good range of stock and staff always cheerful and helpful which makes visiting good 🙂
2022年9月4日
FatFace - HAYWARDS HEATH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
FatFace - HAYWARDS HEATH からの回答
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely helpful staff and beautiful…
Lovely helpful staff and beautiful clothes. Clean spacious changing rooms.
2022年8月10日
FatFace - HAYWARDS HEATH からの回答
Hi Lynne
Great to hear you had a good experience visiting our Haywards Heath store and you were helped by the team there. We will pass this on. MJ
Excellent friendly service
I enjoy visiting the Haywards Heath store. The ladies are so friendly and helpful. Nothing is too much trouble, my size wasn’t on the shop floor but the member staff found me one from the stockroom. Excellent service
2022年8月10日
FatFace - HAYWARDS HEATH からの回答
Hi there
Thank you for rating us so highly. So pleased you received the service you did at Haywards Heath. We will make the team there aware of your feedback. MJ
It’s always a great experience shopping…
It’s always a great experience shopping in fatface, especially in the Haywards Heath branch. The staff there are exceptionally helpful and friendly. So thank you Alison, Kate and Caroline
2022年8月9日
自発的なレビュー
FatFace - HAYWARDS HEATH からの回答
Good Afternoon Karen
Thank you for your review.
I am so pleased to hear of your recent experience in our Haywards Heath store. Please be assured that I will pass this onto the crew members involved for you.
EP
FatFace - HAYWARDS HEATH からの回答
Hi Gary, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Board shorts
Wanted to buy women's board shorts to use for swimming but not available in smaller stores. Internet was required and ordered them successfully, arriving very quickly.
They work very well for me with a pleasant pattern, sea floral, in contrast to mens, often bolder and more hefty styles.
2022年7月25日
FatFace - HAYWARDS HEATH からの回答
Good afternoon,
Thank you for your 5* review about your new board shorts. It is great to read such positive comments.
Have a great day!
Take care, EG
Very helpful and friendly staff
2022年6月28日
FatFace - HAYWARDS HEATH からの回答
Good Afternoon Richard
Thank you for your review.
I am so pleased to hear of your recent experience in our Haywards Heath store, I have passed this onto the crew members involved for you.
EP
Always love fat face clothes xx
2022年5月27日
FatFace - HAYWARDS HEATH からの回答
Good morning Barbara,
Thank you for leaving us this review about your shopping experiences with us, it's great reading such positive comments about the products you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
All good
All good - efficient service and good quality clothes. Sadly two items didn't suit me and the third item I couldn't justify spending that much money on unfortunately. Fat Face are great though! Returns were efficiently processed and staff were lovely.
2022年5月23日
FatFace - HAYWARDS HEATH からの回答
Hello Sue
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. I'm sorry to hear the items did not meet your expectations.
If there is anything we can support with in the future, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Have a great day!
Take care, LA
Fat Face blouse
Was kept informed . My package arrived on time. The blouse was lovely as expected
2022年5月5日
FatFace - HAYWARDS HEATH からの回答
Hi Elaine,
Thank you for your 5* review. We are pleased to hear that you are happy with our service. Many thanks-AB.
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