I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one i... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
企業が回答しました
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops i... もっと見る
企業が回答しました
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
21 Market Place, YO62 5BJ, Helmsley, North Yorkshire, 英国
- 01439 771958
4.7
優良
63件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Visit to Hemsley
Visited the lovely store in Hemsley North Yorkshire friendly and helpful staff great range of products fell for a black linen jumpsuit I feel this will last me for many years it’s lovely seeing the store in the middle of this market town
2023年8月5日
自発的なレビュー
FatFace - HELMSLEY からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Fatface - quality staff and clothing
Fatface are easy to deal with both in store and online.
Orders and returns dealt with without any fuss and of course the quality of the clothing is top notch.
The fact that that also look after emergency service workers with blue light discount is the cherry on the cake.
Well done Fatface.
2023年6月23日
FatFace - HELMSLEY からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so happy that you have found the service offered to be of a high standard both in store and online and that ordering and returns have been easy to deal with.
I hope you continue to have such an enjoyable shopping experience with us.
All the best, MM.
I love them
I love them. I have blue 1,s from last yr so decided on a diff colour this time. I love them ! Everybody comments on them as soon as I put them on (both pairs) everybody wants to know where they’re from. You won’t regret them
2023年4月18日
FatFace - HELMSLEY からの回答
Thank you so much for your review! We are so pleased to hear that you are happy with your order! - RS
First time collecting in store
First time collecting in store - so quick and easy . Staff very helpful.
2023年3月26日
FatFace - HELMSLEY からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Excellent staff at the Helmsley store
Excellent staff at the Helmsley store. Smiles all round, helpful and polite. Couldn’t ask for a nicer shopping experience.
2022年12月26日
自発的なレビュー
FatFace - HELMSLEY からの回答
Good Morning
Thank you for your review and for sharing your recent experience in store with us. Please be assured that this will be passed onto the crew members involved for you.
Have a lovely week.
EP
Excellent service from Fat Face Helmsley
Excellent service and products from Fat Face , Helmsley, this morning in exchanging a t shirt and buying a sweater. Thank you very much.
A great local shop in Helmsley.
2022年10月18日
自発的なレビュー
FatFace - HELMSLEY からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - HELMSLEY からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shop very nice
2022年8月18日
FatFace - HELMSLEY からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
All very good
2022年7月19日
FatFace - HELMSLEY からの回答
Good morning Jennifer,
Thank you for your 5* review. I am so pleased that you are happy with your order, and we look forward to welcoming you back soon!
Have a great day!
Take care, EG
My first visit to Hemsley what a lovely…
My first visit to Hemsley what a lovely little town,Fatface is in a quirky old building,i spent too much as usual and the staff were lovely as always
2022年7月10日
FatFace - HELMSLEY からの回答
Good afternoon, Yvonne.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at Helmsley.
Take care, JB
Great sport / launge clothing.
2022年5月4日
FatFace - HELMSLEY からの回答
Hi Lucy,
Thank you for your 5* review. Many thanks-AB.
Purchase ideal al round.
2022年3月13日
FatFace - HELMSLEY からの回答
Hi Paul
Thank you for your 5 star review. I am pleased to hear that everything went well with your purchase. Enjoy your evening. MJ
An inviting store with well displayed…
An inviting store with well displayed stock. The staff were very friendly and helpful.
2022年3月6日
FatFace - HELMSLEY からの回答
Hi Katharine, Thank you for taking the time to leave is a 5 star review and pleased to read that you had a positive experience in our Helmsley Store. Have a lovely day, LM
Lovely staff
2022年1月29日
FatFace - HELMSLEY からの回答
Thank you! Helmsley will be delighted to see this review CP
Such excellent customer service from…
Such excellent customer service from Adam at Customer Care. He went beyond my expectations. A big big thank you.
Judith Short
2022年1月19日
自発的なレビュー
FatFace - HELMSLEY からの回答
Good Morning Judith,
Thank you for your 5* review. I have just passed on your lovely message to Adam. I'm so pleased he was able to help.
I hope you have a lovely day. -CA
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