Your help desk were great, the item was delayed because Everi your courier is so useless in rural areas but he managed to reorder ad get the delivery to me. Needless to say Everi didn't deliver to my... もっと見る
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所在地
所在地を変更Unit 16/17 The Old Market Shopping Centre, HR4 9HT Hereford, Herefordshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Staff helpful with out being pushy. The store always looks clean and well presented Love the clothes and material. Both myself and my partner spend to much time and money with FatFace 😂
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The two ladies working in the Hereford store on 19th May 2026 were super friendly and gave me some great styling advice to coordinate the bree cardigan with a skirt bought in a different shop. The ad... もっと見る
企業が回答しました
Still waiting for my Xmas jumper- had an email to say it was ready for collection at my nominated store. When I arrived they said it wasn’t there. Shortly after I received a text msg to say it was re... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 16/17 The Old Market Shopping Centre, HR4 9HT, Hereford, Herefordshire, 英国
- 01432 265404
4.7
優良
124件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - HEREFORD 2 からの回答
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to read your feedback regarding service, quality and delivery. We look forward to welcoming you back soon!
Take care. -GM
I haven’t received it yet I’ve had no…
I haven’t received it yet I’ve had no communication to say it’s going to be late either
2024年4月28日
FatFace - HEREFORD 2 からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you are awaiting your order from us. We apologise for any inconvenience caused.
Unfortunately, I have not been able to see any previous contact with us regarding this.
I will now email you to follow up with this.
Take care. -SW
Good communication
Good communication. Great quality clothing, as described. Friendly staff in store when picking up order.
2024年4月19日
FatFace - HEREFORD 2 からの回答
Good afternoon, FatFace customer.
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon online or at our Hereford store.
Take care, JB
FatFace - HEREFORD 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found delivery and returns to be easy. I hope you continue to enjoy your shopping experience with us.
Take care,
MM
Nice jumper and easy pick uo
2024年3月19日
FatFace - HEREFORD 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service in general is always…
Customer service in general is always great and the style and quality is reliable. Not the full 5 stars as local store could be more welcoming
2024年3月20日
FatFace - HEREFORD 2 からの回答
Hello Helen
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HEREFORD 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - HEREFORD 2 からの回答
Good Afternoon Jan,
Thank you for taking the time to leave us a review!
I am happy to hear you are pleased with the service provided! We love to hear such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
I love fat face clothing and some…
I love fat face clothing and some designs fit and look very special. My husband also loves the sweaters and socks. Lots of colours and styles to choose from with a good fit and price isn’t too bad.
2024年1月8日
FatFace - HEREFORD 2 からの回答
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC
FatFace - HEREFORD 2 からの回答
Good morning,
Thank you for taking the time to leave us your review. I am so pleased that you are enjoying your new order and that you find these to make great Christmas presents. I hope you continue to enjoy our products just as much as we do.
All the best, MM
FatFace - HEREFORD 2 からの回答
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - HEREFORD 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great Value for money
Staff very friendly will look out the back if your size isn’t on display. Love all their clothes, boots, bags & coats. Cannot complain about anything. All though I do love their pop over shirts, more colours please & longer skirts.
2023年11月27日
FatFace - HEREFORD 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
System easy to place orders on
System easy to place orders on. Prompt actioning of order by Fat Face. Delivery to store quicker than expected and kept informed of progress.
In store collection handled impeccably.
2023年11月21日
FatFace - HEREFORD 2 からの回答
Hello Donald
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Received a warm welcome in FatFace…
Received a warm welcome in FatFace Hereford today. The staff were very pleasant and helpful.
Some great styles and lovely colours on display today. We enjoyed our visit and I'm delighted with my purchase.
Thank you
2023年11月11日
自発的なレビュー
FatFace - HEREFORD 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love the shirt which was delivered to…
Love the shirt which was delivered to the store as promised. Helpful and courteous service. Full marks.
2023年10月31日
FatFace - HEREFORD 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - HEREFORD 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fast delivery and good contact
2023年10月30日
FatFace - HEREFORD 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy "Face"
Easy on line ordering and speedy click and collect delivery. Very friendly and helpful in store, plus extremely pleased with purchase
2023年10月26日
FatFace - HEREFORD 2 からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Ordered a top online for a friend
Ordered a top online for a friend, it arrived quickly.
Good quality top & my friend loved it
2023年10月19日
FatFace - HEREFORD 2 からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
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