Ordered a bag online to be delivered to my local store. It arrived timeously & staff were prompt & friendly when I went to collect it. I would happily give 5 stars if the item had actually been avail... もっと見る
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I bought a great insulated waterproof jacket during a sale which has exceeded my expectation. The price was really good for what is clearly a high quality jacket. Ordered online, I picked up the jack... もっと見る
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I was impressed with the speed of online shopping and ease for collecting from the store.
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FatFace has become our favourite brand. I like the quality and design of clothes, these are comfortable to wear and look great. I absolutely love childrens line, beautiful designs, and very reasonable... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 29 Eastgate Shopping Centre, IV2 3PP, Inverness, Argyll and Bute, 英国
- 01463 221668
4.8
優良
116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service from Jake…
Excellent customer service from Jake Hobbs and Daria. They were extremely helpful and very pleasant, made shopping in Fat Face a very enjoyable experience.
2023年4月27日
自発的なレビュー
FatFace - INVERNESS 2 からの回答
Hello Margaret, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
FatFace - INVERNESS 2 からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Inverness store.
Take care, JB
FatFace - INVERNESS 2 からの回答
Hello Glenda, Thank you for your feedback regarding your trip to the Inverness store. It is so wonderful to read such lovely feedback!
Take care - KS
Very helpful staff
Very helpful staff. As promised parcel arrived. Our store does not have a wide range of sizes so girl in store ordered the item said it would be delivered to my home address on Friday and it was. Beautiful shirt, lovely material and great fit. Typical great quality from Fatface. Just wish we had a bigger store with more choice and sizes.
2023年3月26日
FatFace - INVERNESS 2 からの回答
Hello Pauline,
Thank you for your 5*review.
I'm pleased to hear you had a positive experience in store with our lovely crew. Regards to the sizing and expanding the store. I will certainly, pass on your feedback.
Take care,
SK
FatFace - INVERNESS 2 からの回答
Thank you for your feedback regarding your experience with our customer service team & lovely store crew. It is so wonderful to read such lovely feedback! Take care – LB
Excellent service. Very pleasant and helpful staff
Everything worked well. Staff very pleasant and helpful.
2023年3月25日
FatFace - INVERNESS 2 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store and customer service crew. Have a lovely day! LB
FatFace - INVERNESS 2 からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Inverness store.
Take care, JB
All the staff were welcoming
All the staff were welcoming and friendly. I went in to return items I had bought on line but the fit wasn’t right, someone helped me find something with a better fit so I exchanged my returns rather than getting a refund
2023年2月24日
FatFace - INVERNESS 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
FatFace - INVERNESS 2 からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always a great experience shopping with…
Always a great experience shopping with fat face either online or in person.
2022年10月21日
FatFace - INVERNESS 2 からの回答
Good afternoon, Lynne
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Inverness store.
Take care, JB
Service in the shop was perfect
Service in the shop was perfect, item out of stock in my size in the shop. Store ordered for me and delivered in a couple of days. Love Fatface clothing.
2022年10月10日
FatFace - INVERNESS 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I like your clothes !
I like your clothes !! And the store staff are helpful. If you could do a range for petite I would buy more!
2022年11月3日
FatFace - INVERNESS 2 からの回答
Good afternoon, Elizabeth
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Inverness store.
Take care, JB
Helpful as always
Always so helpful in store. Never go home without a new purchase. So many lovely new things to buy.
2022年8月21日
FatFace - INVERNESS 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Staff were very helpful and friendly as…
Staff were very helpful and friendly as always, but the computer/till system went down when I was about to pay. Luckily I was able to go to a nearby bank and get cash instead as I had my bank card with me (recently I've just been using Google pay so this wasn't usual!). The staff were very calm and dealt with it professionally.
2022年8月1日
FatFace - INVERNESS 2 からの回答
Hello Heath,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received in the Inverness Store. I am so pleased that everything remained calm even when the Till system was down.
Have a great day! DW
Inverness Shop -excellent staff…
Was in inverness at the weekend and saw a few thing I liked in the shop but no time to try on - ordered online - speedy delivery and easy returns.
2022年7月21日
FatFace - INVERNESS 2 からの回答
Hi Linda,
I am so happy to read what a positive experience you had in the Inverness store. I will be sure to pass this on to the wonderful team.
Have a great weekend DW
All ways happy with the clothes and…
All ways happy with the clothes and delivery is prompt.
2022年6月21日
FatFace - INVERNESS 2 からの回答
Good afternoon Gary,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day!- DW
Fast and efficient service
Fast and efficient service. Good quality clothing at reasonable prices
2022年6月11日
FatFace - INVERNESS 2 からの回答
Hi Anne, thank you for your 5* review, I am really pleased to hear that you love your new purchases and we look forward to welcoming you back soon. Take care, LE
Today I went looking for a light pair Lovely clothes lovely stafv…
Today I went looking for a light pair of cargo style trousers . Staff were so lovely friendly and very accommodating and also pointed out as I work in a school I csn get 20percent off . I was delighted and although I have bought lots from fat face I will be returning more regularly with this offer.
2022年5月21日
自発的なレビュー
FatFace - INVERNESS 2 からの回答
Hi Lauren,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, LA
FatFace - INVERNESS 2 からの回答
Hi Stephen, I am so pleased to hear that you have had a positive online shopping experience, this is wonderful! We look forward to welcoming you back soon. Take care, LE
Love Fat Face
Love Fat Face. My go to shop of choice. Guaranteed quality clothes. Soft fabrics. Comfortable, and excellent fit and wearability. Great range. Always updating the stock, and with a decent size range, this keeps me coming back. Staff are always helpful and friendly in this branch.
2022年5月3日
FatFace - INVERNESS 2 からの回答
Good Afternoon Deborah
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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