Order sweatshirt was delivered into local store within a couple of days, staff at Ipswich helpful as usual. I liked the sweatshirt but the colour didn't look right for me.
企業が回答しました
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レビュアーのコメントを見てみましょう
I had a great experience at Fatface Ipswich from staff Emily Beth Geogia and Jess today. They acted like a team in the store which is unusual, greeted me, referred me to colleagues, smiles, seemed int... もっと見る
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Staff are always lovely in-store. I buy online & collect from the store, as I inevitably need to 'browse'. I come in knowing I can get my order (as difficult when working to receive deliveries).... もっと見る
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I went into the Ipswich town store all the staff said hell, always polite and caring about customer service, served by Emily great shopping experience as always! And Blue Light discount so, saved... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
17 Butter Market, IP1 1BQ, Ipswich, Suffolk, 英国
- 01473 225265
4.6
優良
103件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy with Fat Face clothing.patterns…
Happy with Fat Face clothing.patterns and materials. Your sales are good value and if sizes aren’t available in store l can order online - l also shop at Woodbridge Fat Face
2023年9月12日
FatFace - IPSWICH からの回答
Hello Valerie, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
FatFace - IPSWICH からの回答
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, - SK
What lovely staff
What lovely staff, Bridget and Jess were so helpful in trying to replace a broken belt. Unfortunately they did not have a large in stock. But great customer service and friendly people. Amazing thank you 😊
2023年9月18日
自発的なレビュー
FatFace - IPSWICH からの回答
Thank you for your 5* review regarding your recent visit to our Ipswich store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Friendly and helpful.
Friendly helpful staff who had good product knowledge and were very genuine in their efforts to help with a quality issue over a pair of trainers we had purchased.
2023年9月4日
FatFace - IPSWICH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - IPSWICH からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so glad that you are enjoying your new order. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Great online service
From ordering and receiving message to inform me that my parcel had arrived into the shop,all within 5 days,that’s excellent service
2023年8月21日
FatFace - IPSWICH からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
FatFace - IPSWICH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
FatFace - IPSWICH からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Just love Fat Face clothing
Just love Fat Face clothing, quality, fairly priced, good fit. Nothing more needs to be said
2023年8月7日
FatFace - IPSWICH からの回答
Thank you so much for your kind comments. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Order delivered to store
Speedy delivery to store. Very friendly staff. Lovely quality and fit of items as usual.
2023年8月7日
FatFace - IPSWICH からの回答
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Great shopping experience and always…
Great shopping experience and always guaranteed good quality clothing, not the cheapest but certainly some of the best.
2023年8月4日
自発的なレビュー
FatFace - IPSWICH からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Great helpful staff
Sizing is good. The staff are amongst the most helpful I’ve ever encountered. Very impressed. Thank you.
2023年7月26日
FatFace - IPSWICH からの回答
Good Afternoon Petronella,
Thank you so much for your positive feedback!
Kind Regards, JW
Great assistance
I wanted another item that I already had brought in the Ipswich shop so I went back In and asked the lady who had previously sold me some things earlier and she was extremely helpful and had a look on line and told me exactly what to do to order on line
2023年6月29日
FatFace - IPSWICH からの回答
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly staff good quality clothing
2023年6月18日
FatFace - IPSWICH からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic quality clothing
Fantastic quality clothing! I absolutely love this shop.
Special shout-out to the staff in the Ipswich store, they’re lovely people and very helpful!
2023年5月11日
FatFace - IPSWICH からの回答
Hi Kim thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always can rely on Fatface for…
Always can rely on Fatface for children's clothes. Wish my local store stocked them! Always have to buy online.
2023年3月24日
FatFace - IPSWICH からの回答
Hello, thanks for taking the time to write a 5* review. I am so pleased to hear you are a fan of our childrens' clothes! I'll make sure to pass your feedback on regarding store stock. Have a lovely day! LB
Helpful staff
2023年3月23日
FatFace - IPSWICH からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I always like looking through the…
I always like looking through the Fatface sale. Sales associates always very helpful and pleasant
2022年11月29日
FatFace - IPSWICH からの回答
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Great service
I was wonderfully served by Bridget who helped me acquire the coat I was after, luckily with a 20% discount. Brilliant, friendly service. Great product too!
2022年11月2日
自発的なレビュー
FatFace - IPSWICH からの回答
Good Morning James
Thank you for your review.
I am so pleased to hear of your recent experience in our Ipswich store, please be assured that I will pass this onto the crew members involved for you.
Have a lovely weekend.
EP
Delivery good and staff always friendly…
Delivery good and staff always friendly and helpful.
2022年11月3日
FatFace - IPSWICH からの回答
Thank you for this review. We are so happy to hear that you have had such great experiences when shopping with us. This will be fed back to our wonderful team in store! - RS
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