I have purchased clothes both online and in store recently and love the items I have bought. The lady in the Kendal store was lovely and very helpful. Some other brand stores could learn a lot from h... もっと見る
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I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & exc... もっと見る
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I bought a dress from Fatface which was advertised as a 2 in 1. The brown version of it is a dress and separate jumper over the top but the blue one I bought is all in one - not a dress and separate... もっと見る
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Love the shops, online site is great, clear pics and descriptions, like the reviews, both good and not so good, gives a good idea about sizing etc, more videos of items would be good, especially on mo... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
15/17 & 17a Stricklandgate, LA9 4LY, Kendal, Cumbria, 英国
- 01539 727810
4.5
優良
51件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I appreciate the quality of just about…
I appreciate the quality of just about anything from Fatface.
2024年1月27日
FatFace - KENDAL からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service great quality
2023年12月28日
FatFace - KENDAL からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your order and that you found delivery to be well done. I hope you continue to enjoy all that Fatface has to offer.
All the best, MM
Thank you fat face for excellent…
Thank you fat face for excellent service especially click & collect & easy returns! Happy customers 😃
2023年12月10日
FatFace - KENDAL からの回答
Hello Josephine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with item and quick delivery
2023年11月30日
FatFace - KENDAL からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I was sent a present from a friend that…
I was sent a present from a friend that unfortunately did not fit and was unable to exchange in store as they had used PayPal to checkout so had to return the whole lot by post. I think it’s ridiculous. Now fat face have lost a sale of £270.
2023年12月7日
FatFace - KENDAL からの回答
Hi Sally
Thank you for your review.
I can confirm that as per our website and returns policy that is stated both online and on the returns paperwork, PayPal orders are to be returned via the post.
Thank you, LE
Fast delivery and quality items
2023年11月22日
FatFace - KENDAL からの回答
Hello
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Lovely staff very helpful
Lovely staff very helpful. Easy to use service. Great cloths at a good price
2023年11月20日
FatFace - KENDAL からの回答
Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order Took longer to get to the…
Online order Took longer to get to the shop than i anticipated
2023年10月30日
FatFace - KENDAL からの回答
Hello Keith
Thank you for your review.
I am so sorry to hear that there was a delay with your order.
If you need any further assistance please contact us at customerservices@fatface.com
EP
FatFace - KENDAL からの回答
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
I feel confident that Fatface clothes…
I feel confident that Fatface clothes are going to fit! It's my number one shop. Great designs, colours and quality, love it!
2023年10月23日
FatFace - KENDAL からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - KENDAL からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Ordered three jumpers and they arrived…
Ordered three jumpers and they arrived at the store promptly
2023年10月11日
FatFace - KENDAL からの回答
Hello Erica
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - KENDAL からの回答
Time is of the essence! ⏰
We are pleased to hear that you are happy with your order and we can't wait to see you again soon! - RS
FatFace - KENDAL からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Love my Simone dress
Love my Simone dress, lovely design and quality, to add to my collection (5 now)they wash beautifully on a delicate cycle, ordering on line is so easy with quick click and collect, just wish they stocked plus sizes in my local store
2023年8月9日
FatFace - KENDAL からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Excellent quality and service in store.
2023年7月31日
FatFace - KENDAL からの回答
Good Afternoon Paul,
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
FatFace - KENDAL からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
Lovely staff gorgeous clothes
2023年6月11日
FatFace - KENDAL からの回答
Good Morning
Thank you for your review and for sharing your recent experience with us.
We hope you love your new items!
Have a great day!
EP
FatFace - KENDAL からの回答
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our service.
Have a lovely day!
Take care, SK
Just what have been searching for!
I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & excellent price in the sale. I would highly recommend them.
Another excellent order from your website & collected from my local store. The assistant who served me extremely pleasant & helpful so top marks to him too.
2023年4月26日
FatFace - KENDAL からの回答
Hi Liz,
Thank you so much for this review!
It's amazing to read such positive comments about the service you received and how much you love your new jeans. We hope you continue to have great experiences like this with us.
Have a lovely day!
JH
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