It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon... もっと見る
企業が回答しました
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
企業が回答しました
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
16 Dock Square, ME 04046, Kennebunkport, Maine, 米国
- 1207 204 2023
4.1
ほぼ満足
8件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Your store manager Sandy is lovely
Your store manager Sandy is lovely, engaging and very helpful. Fun to chat with.
2024年4月24日
自発的なレビュー
FatFace - KENNEBUNKPORT ME からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I am a regular at fat face…
I am a regular at fat face Kennebunkport!!! The clothes are amazing but more importantly the staff!!! Dee always goes above and beyond to help me pick the best outfits for me !!!! Love her and Brandon also !! Thanks Dee for your experience!!!
2023年10月2日
自発的なレビュー
FatFace - KENNEBUNKPORT ME からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returning an item
It says in your return policy that online orders can’t be returned to a store if you paid by PayPal. It doesn’t say anything about returning an item if you paid by a credit card. I bought something online that was too big, paid by credit card, returned it to my local store. The clerks were reluctant to exchange it, but did when I pointed out the above. They were not particularly courteous. I wan not happy about that.
2023年8月14日
FatFace - KENNEBUNKPORT ME からの回答
Hello Kathryn
Thank you for your review.
I am so sorry to hear of your recent experience in our Kennebunkport store. I can confirm that this will be followed up with the store and the appropriate action will be taken.
EP
FatFace KPT is THE BEST
FatFace KPT is THE BEST. It is the friendliest shop in town, Dee and Brandon are phenomenal. Every time I go in, they are so helpful, knowledgeable and bend over backwards to help you find whatever it is you are looking for. They are so honest, and never pushy. I can not say enough good things about this location. If you are ever in Kennebunkport, you must stop in and check them out. It is my go-to store. They are even pet friendly! They always give our dog Charlie a treat. Can’t beat it.
2023年6月12日
自発的なレビュー
FatFace - KENNEBUNKPORT ME からの回答
Hi Nancy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Shipping was quick and the sale deals…
Shipping was quick and the sale deals were great. Quality seems good but i just got my stuff so cannot really know how it will wear
2023年4月30日
FatFace - KENNEBUNKPORT ME からの回答
Hi Susan
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the style
I love the style, quality and color ricing of your clothes. First found you on a trip to Kennebunkport ME when that store opened its doors and have been shopping with you ever since.
2022年10月26日
FatFace - KENNEBUNKPORT ME からの回答
Hi Jamie,
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us.
Take care – KS
Ordered online and had to return in…
Ordered online and had to return in Kennebunkport, ME. The gentleman was so pleasant. Can’t say enough!
2022年11月12日
FatFace - KENNEBUNKPORT ME からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Ellen was friendly
Ellen was friendly, had a nice sense of humor and helpful! Merchandise is great and sale prices for quality items very much appreciated.
2022年6月6日
自発的なレビュー
FatFace - KENNEBUNKPORT ME からの回答
Good Afternoon Maria
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Kennebunkport Store. Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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