I love the service I got at the store in Kings Cross Station. Wish they had one near me in the US. Online will do. Unique prints and patterns. Great quality, and eco friendly. The only thing is their... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I love the service I got at the store in Kings Cross Station. Wish they had one near me in the US. Online will do. Unique prints and patterns. Great quality, and eco friendly. The only thing is their... もっと見る
企業が回答しました
This relates to the store at Kings Cross station. The staff were very helpful. They processed my refund quickly and easily, were knowledgeable about the products helping me to select something that I... もっと見る
企業が回答しました
Online Orders arrived really promptly. I chose to make necessary return to FatFace at St Pancras station, as sadly my Brighton branch closed. Staff so helpful and friendly.
企業が回答しました
always a pleseure to shop in Fatface stores very lovey and helpful staff, whatever is online shopping or store shopping always willing to go an extra mile, thanks you soo much
企業が回答しました
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 11 Kings Cross Station, Euston Road, N1 9AL, London, London, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Very helpful and friendly staff. Great clothes. I just wish you had a large store in central London.

FatFace - KINGS CROSS からの回答
always a pleseure to shop in Fatface stores very lovey and helpful staff, whatever is online shopping or store shopping always willing to go an extra mile, thanks you soo much

FatFace - KINGS CROSS からの回答

FatFace - KINGS CROSS からの回答
I love clothes quality and efficient service in deliveries. Good service overall

FatFace - KINGS CROSS からの回答
Very happy with the item, speedy delivery and it's so helpful to be able to do click and collect from a store.
Happy customer

FatFace - KINGS CROSS からの回答
Lovely blouse and trousers, right size, perfect fit and very flattering.
Ordered online picked up from store tried it on, easy peasy. Friendly staff.

FatFace - KINGS CROSS からの回答

FatFace - KINGS CROSS からの回答
Tiny little shop in the station , service was fine, picked up a online order, all went well, no probs 👍

FatFace - KINGS CROSS からの回答
Easy to order and easy to pick up. Good quality clothing.

FatFace - KINGS CROSS からの回答
My refund experience was unpleasant and strange. I brought an item to refund and the staff refunded a wrong item on the receipt. So they refunded me an amount less than what I actually brought back. So far it is not unsusal. Everyone makes a mistake.
But when I spotted the error and asked them to fix it, the staff showed
obvious annoyance during the
process it as if I was wasting their
time for bringing up something totally fine. They did not say sorry or show
any signs of an apology for their mistake throughout the whole time.
Rather showed their irritation towards me.
I was quite baffled to work out what is going on and left.
When I turned my back I heard them talking about me not showing gratitude.
Again, I am baffled.
Correcting one's own mistake is not something deserves a gratitude from someone whose time was wasted from his mistake?
Expecting thank you as a social gesture requires a prerequisite of offering a simple sorry for their mistake beforehand I fear...!
I am not sure what had gotten them but may I suggest Fatface offer some stress management support or workload management to their employees so that they have less impact on them...let alone discussing about service quality.
Anyway I liked the location of the shop. Very convenient!

FatFace - KINGS CROSS からの回答
Easy to order and collect goods.
Easy and convenient to return goids

FatFace - KINGS CROSS からの回答
super fast delivery and great quality stylish clothes! LOVE Fatface, hands down my favourite brand!

FatFace - KINGS CROSS からの回答
Online Orders arrived really promptly. I chose to make necessary return to FatFace at St Pancras station, as sadly my Brighton branch closed. Staff so helpful and friendly.

FatFace - KINGS CROSS からの回答
Staff were welcoming, helpful and polite. The shorts I purchased for my grandson was very well made I was very pleased with the quality, excellent. I would like the company to stock children's clothes in the shops.

FatFace - KINGS CROSS からの回答
Lovely shop at King's Cross. Staff is helpful and friendly.

FatFace - KINGS CROSS からの回答

FatFace - KINGS CROSS からの回答
This relates to the store at Kings Cross station. The staff were very helpful. They processed my refund quickly and easily, were knowledgeable about the products helping me to select something that I would enjoy, and then tried to help find the product nearby in my size. Could not have asked for better service, all with good humour and professionalism.

FatFace - KINGS CROSS からの回答
Very satisfied with my recent purchase from Fatface and free and straight forward collection procedure from Kings Cross shop.

FatFace - KINGS CROSS からの回答
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