Great Winter sale as usual and got a lovely bright red jumper half price, a hat and 2 gorgeous mini felted animal tree decorations half price too. The cashier who served me was so friendly and ch... もっと見る
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I visited the store just before Christmas in need of a last minute outfit. I was warmly greeted by Clare who helped me find exactly what I needed. She was kind, helpful and professional. I always find... もっと見る
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Bought the normal size for my husband, but too small. Reordered for in store collection and arrived very quickly. Refund processed in store. Still waiting refund to account so assume it will clea... もっと見る
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Had selected this store due to visiting the town that evening, but realised later in the afternoon we would not make the 5.30pm collection time due to traffic problems. We also had to leave the town e... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
38 Main Street, LA6 2AJ, Kirkby�Lonsdale, Cumbria, 英国
- 01524 271288
4.7
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful staff and great service
Really helpful staff and great service. Store layout and displays lovely as always.
2022年11月11日
FatFace - KIRKBY LONSDALE からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care,EP
Good quality
2022年11月13日
FatFace - KIRKBY LONSDALE からの回答
Good Afternoon,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items!
Take care - KS
Very helpful staff.
2022年10月26日
FatFace - KIRKBY LONSDALE からの回答
Thank you for your review. Your comments will be sent to our lovely team in store :) - RS
I love this store
I love this store, they treat you with kindness and respect always. And there showroom is lovely.
2022年7月9日
FatFace - KIRKBY LONSDALE からの回答
Good Afternoon Sue
Thank you for your review.
I am so pleased to hear of your recent experience in our Kirkby Lonsdale store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Kirkby Lonsdale store.
Brilliant, friendly and helpful service in the Kirkby Lonsdale store today. Clare knew exactly how to help us find those all important Father’s Day presents. Thank you.
2022年6月18日
自発的なレビュー
FatFace - KIRKBY LONSDALE からの回答
Hi there, thank you for your 5* review on the Kirkby Lonsdale store - this is really wonderful to hear! LE
Great service and product
2022年5月30日
FatFace - KIRKBY LONSDALE からの回答
Hi Jane, thank you for leaving a 5* review. I am so pleased to hear that you had a great shopping experience and you are pleased with your purchases. Take care, LE
Amanda at the Kirkby Lonsdale st
Amanda at the Kirkby Lonsdale store, gold star! Amazing with getting me sorted with everything and more!
2022年5月14日
自発的なレビュー
FatFace - KIRKBY LONSDALE からの回答
Good afternoon, Rachael
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received at our Kirkby store.
Take care, JB
Alison was friendly and helpfull.
Alyson was friendly and helpfull.
Helped me to choose 2 jumpers, a top and a pair of joggers....all in the sale too!
Thank you, I will be visiting again during our stay in the village.
2022年4月25日
自発的なレビュー
FatFace - KIRKBY LONSDALE からの回答
Good afternoon Carol,
I am so happy to read what a positive experience you had in the Kirkby Lonsdale store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon - DW
FatFace - KIRKBY LONSDALE からの回答
Good Morning Nancy,
Thank you for taking the time to post your review. Have an amazing day and stay warm! -KC
Pleasant Helpful Staff…
Made a purchase at the Kirkby Lonsdale shop and found the manager very helpful and she had time to discuss the new mens clothing which had recently arrived. Good quality and not overly expensive.
2022年2月16日
自発的なレビュー
FatFace - KIRKBY LONSDALE からの回答
Good Morning Simon,
Thank you for your review. I am happy to hear your shopping experience in our Kirkby store was great. Have a lovely day! - KC
Excellent service when returning some…
Excellent service when returning some items that weren't suitable. Very helpful and friendly.
2022年2月15日
FatFace - KIRKBY LONSDALE からの回答
Hi Catherine, thanks for taking the time to leave us your 5 star review. I am glad to hear that your return was processed quickly. Take care, - ES
Fluffy socks were fraying and unsightly…
Fluffy socks were fraying and unsightly after one use, and before washing.
Store staff didn’t even wait until I was out of sight before giving each other looks as I walked out the door.
2021年12月27日
自発的なレビュー
FatFace - KIRKBY LONSDALE からの回答
Good afternoon,
I am so sorry about what has happened here, I believe that you have spoken to my colleague over the phone today and this has now all been resolved. I hope you have a lovely day. -CA
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