I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... もっと見る
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Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see a... もっと見る
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The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... もっと見る
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Always buy Fat face due to quality but now seeing prices are starting to differ alot due to colour but same garment.
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, 英国
- 01522 589230
4.8
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service!
I visited to buy some jeans today. The staff were really friendly & helpful, especially Mae. I couldn't decide on a purchase immediately but when I went back, she remembered & found the ones I'd tried on! Will return- thank you.
2026年3月6日
自発的なレビュー
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item fits me well & was available for…
Item fits me well & was available for collection the next day
2026年2月23日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and pick up
2026年1月4日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great company
A great company
Love the selection of clothing and accessories available
Friendly and kind staff
Easy returns
Comfortable setting
Store very nicely presented
2025年12月24日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Difficult to find but I succeeded and…
Difficult to find but I succeeded and am very happy with my purchase.
2025年12月7日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought as part of a present
Bought as part of a present , pleased with the quality of the bag and pretty pattern . Very pleasant lady member of staff when I collected it completed the experience
2025年12月2日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good clothing, but delivery will take a while.
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow.
Just be aware that if you buy items that you buy online for shop delivery will not arrive on time. It's happened the past 3 times now and usually arrives several days after the initial date. So if your buying for a specific event give yourself some extra time.
2025年10月13日
自発的なレビュー
FatFace - LINCOLN からの回答
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Having bought in store and on line I…
Having bought in store and on line I have always been delighted with my purchases. Delivery spot on. As long as you know your Fat Face sizing (as all stores seem to have slightly different sizing) on line purchases very efficient. I love their products.
2025年9月9日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service
Great service, in-store collection is very convenient and quick. Quality of shirts and shorts remains excellent.
2025年8月21日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
beautiful unusual trousers
I bought these beautiful trousers because the material is an unusual mix of cream and wine, hangs lovely and doesn’t crease. They have a very comfortable waist and do not cut in when sitting down. I’m usually a 10 but size 8 was perfect as a lot of give in the waist.
They can be for a day at the beach or dressing up for a function with a pretty top. I am 5’ 1” and I bought a Short size 8. Plenty big enough. I wear them with a wedge heel. The fit is perfect. The price is a little more than I would normally spend but SO worth it
2025年6月23日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent clothing and service
I bought some jeans on line which my wife picked up in the shop. To my delight they were too big, indicating somewhat successful dieting prowess. She returned them for the next size down. No quibble at all. The money was quickly refunded and these jeans fitted exceptionally. The fabric is reassuringly heavy and the stitch work and detail amazing. Bang on!
2025年6月19日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item not received
Item not received. Item bought online when it didnt arrive in expected time frame i went in store. On arrival i was told to pay for a replacement before they would cancel. This left me £84 down for a t-shirt. Then, after taking my money they told me there were problems cancelling, I asked for a refund but my initial online purchase has not yet been refunded so I have paid for an item i never received. Very poor all round and will not use again.
2025年6月9日
FatFace - LINCOLN からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
T-shirts ordered online
The package was ready when I picked it up. I got the e-mail up on my phone with the bar code was there for the staff to read. Really easy.
2025年6月4日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The item was ready at the local Fatface…
The item was ready at the local Fatface shop for collection. My daughter is very happy with her present.
2025年4月30日
FatFace - LINCOLN からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered the orla blouse 22/03/25
Ordered the orla blouse 22/03/25, delayed in delivery, beginning of April then stated I was being refunded, the following day it said it was ready for collection in store, to be told on 5th April that they hadn’t had delivery and it would be refunded. Such a let down
2025年3月22日
FatFace - LINCOLN からの回答
Good morning Helen,
We're really sorry for the delay and confusion with your order. We completely understand how disappointing this must have been. Please be assured that we’re looking into this internally to understand what went wrong and help prevent it from happening again.
Thanks for your patience, and our sincere apologies for the inconvenience caused.
Take care, LE
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