not impressed. usually staff are very helpful. young looking girl with brown n blonde hair just stood behind cash desk too busy chugging her drink /stuffing her face to bother about customers. used... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... もっと見る
企業が回答しました
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... もっと見る
企業が回答しました
Great clothes, with emphasis on quality. Most of my wardrobe is FatFace. In recent years the sizing can be a little frustrating however a fantastic order and return process (I have a branch 15 minutes... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, 英国
- 01625 422307
4.7
優良
149件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer needs met by customer service personnel. Very polite and friendly
Customer service was great. Friendly smiley and helpful staff. Great experience.
2026年5月4日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I saw the 2 jumpers last year and loved…
I saw the 2 jumpers last year and loved them so to find both on sale made me so happy! As always the quality is superb and lovely colours.
2026年4月23日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes!
One of 3 items had to be returned to the shop in Macclesfield. Very friendly and helpful staff guided me through the return. Delighted with the items I have kept. Very well made and perfect fit.
2026年4月10日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have not received the goods
I have not received the goods.
No communication only to tell me they are not in store. Over a week ago.
2026年4月2日
FatFace - MACCLESFIELD からの回答
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Macclesfield store staff
Macclesfield store staff, always very helpful and very friendly.
Great store to shop at.
2026年3月28日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great little shop and service
The shop is compact but well stocked lots of choice. Staff were very helpful and friendly.
2026年2月22日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problems with ordering on line
No problems with ordering on line. I don,t do it very often, I usually buy in store. I have bought a few things from Fat face stores, I like the quality of the clothes that I buy.
2026年2月18日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cool, creative people here!
I like your stuff, it fits with how I am now. At 64.5 yo, I'm not your core customer but semi-retired, no longer wear a suit I am now smartish very casual and I like your hoodies and heavy shirts.
All I would say is , if your cargo trousers kept their colour / dye better- they would get 100%. As the staff in Macclesfield do.
2026年1月18日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality and comfort
Just love the quality and feel of the materials used. So comfortable to wear. Staff in the shop well informed and wearing the Fatface wardrobe, impressive.
2026年1月7日
FatFace - MACCLESFIELD からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
On line order
On line order, was at my local shop within 2 days. Lovely jacket good quality great fit.
2026年1月6日
FatFace - MACCLESFIELD からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Wonderful Staff
Wonderful Staff. In the absence of my wife, the three ladies ably assisted me with the choice and advice of some clothing. They all engaged in friendly conversation with me. The high street will thrive with people like this in the stores. Well done to Gina, Tori, and the Italian lady whose name has escaped me.
2025年12月17日
自発的なレビュー
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fist time customer ordered parcel…
Fist time customer ordered parcel online to collect in local store arrived when they said staff really nice
2025年8月27日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional products in the sale.
2025年8月17日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly professional service
2025年8月13日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always excellent quality made clothes…
Always excellent quality made clothes and a fab value to the high street clothes shopping
2025年7月31日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely tee shirts. Staff at Macclesfield ate excellent.
Lovely tee shirts. Staff at Macclesfield FatFace are excellent. Always friendly. Always helpful.
2025年7月8日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
great product at a very good price
great product at a very good price
ease of purchase very good
2025年7月7日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff always very helpful and clothes…
Staff always very helpful and clothes look great and are of excellent quality.
2025年6月15日
FatFace - MACCLESFIELD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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