Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... もっと見る
企業が回答しました
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... もっと見る
企業が回答しました
Good selection of menswear this season, well stocked and displayed. Customer service excellent, staff attentive ( in a good way), happy to help, welcoming and friendly. Found everything I wanted.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, 英国
- 01858 433505
4.6
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Customer experience
Customer service! I do not appreciate the greeting from the (male) member of staff of ‘hey mate, y’alright’ when I approach the till.
This is not how you should be speaking to customers.
2026年4月10日
FatFace - MARKET HARBOROUGH 2 からの回答
Thank you for your review. We’re sorry that our team member’s greeting wasn’t to your preference. Our brand is built around being friendly, informal and approachable, and this is reflected in how our teams engage with customers.
We understand that not every style suits everyone, but creating a relaxed and welcoming environment is very important to us.
Thank you, LE
Great service
Great service. My second pair of these sandals they are so comfy and I managed to bag them in the sale 🙌🏼
I collected instore ordered2 sizes just to be sure. The staff were so helpful and friendly dealing with the returned pair.
2026年4月4日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Everything was perfect.
Everything was perfect., and l was informed of the transaction every at every step.
2026年3月9日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I'm a great fan of fat face clothing …
I'm a great fan of fat face clothing I've even got my husband into it I just love your clothes they wash and wear beautiful I go into fatface every time I shop in market harborough where I find all members of staff very helpful ❤️
2026年3月3日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
i go to the market harbour and…
i go to the market harbour and nottingham shop , alot and all the staff are so helpful and happy
2026年2月16日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleased with the online service .
Pleased with the online service .
Prompt delivery and nice staff when I collected from the shop .
2026年2月8日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt delivery and I like the garment
Prompt delivery and I like the garment. As nice as it looked in the picture.
2026年1月26日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Smooth and easy transaction
Prompt delivery to store with ‘click and collect’ option. Nice to be able to use changing rooms in case there’s a sizing issue, allowing easy returns in store if there is a problem. (Not on this occasion).
2026年1月21日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would have scored Zero but that’s…
Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousands there over the years. Absolute refusal. Items still available so it’s not even as though they’re out of season.
Person dealing gave obtuse answer when asked if still selling - “not many left now”.
Was entirely happy to take a gift card to reuse in the shop.
V disappointed after many years of previously good service and flexibility
2026年1月25日
自発的なレビュー
FatFace - MARKET HARBOROUGH 2 からの回答
Good morning, Michael
Thank you for taking the time to leave your review.
We are sorry to hear that you are disappointed after your recent visit to our Market Harborough store.
Please note that we did run an extended returns policy, that ran until 11th January for Christmas purchased items.
Unfortunately, we cannot extend this any longer, as we gave a large amount of time for items to be brought back.
We appreciate your comments however, and this will be passed to the team.
Take care, LE
Gorgeous new bag!
I ordered my bag online and picked it up in store and I love it! Great size and quality, perfect.
2026年1月18日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff members were helpful and friendly…
Staff members were helpful and friendly
And I’ve come away with a perfect pair of stylish boots.
2026年1月10日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothing
Great clothing. Offer some items in both standard length and tall length. Good quality and generally affordable. So much variety.
2026年1月6日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A go-to brand for quality and design
Always good quality clothes, helpful and friendly staff in store and easy to navigate online.
2025年12月13日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great, helpful, friendly staff
I don’t shop much with FatFace since they closed our store in Leicester. If I know I am going to be near a branch I order online, try on in store and return unwanted items at the same time. I have a disability, and the help I get in Market Harborough is superb. The quality of the clothes and prices are good too!
2025年12月7日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kept updated and all received on time
Kept updated and all received on time. Happy with all products
2025年11月5日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products
Mens socks delivered inspire so convenient and lovely product,would purchase again.
2025年11月9日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Market Harborough store - Fantastic customer service!
I visited the Market Harborough store this afternoon with my little girl. Tori was friendly and helpful from the start, and spent time talking to my very chatty little girl about computer games whilst I tried on and paid for a top. It made my life so much easier! Thank you Tori!! You're a credit to both the Market Harborough store and FatFace as a company!!!
2025年11月2日
自発的なレビュー
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Market Harborough store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great clothing
Ordered online the items arrived quickly notified i could collect them person at the store located them quickly both items were great quality and in great condition
2025年10月27日
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MARKET HARBOROUGH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。