I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... もっと見る
企業が回答しました
所在地
所在地を変更85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... もっと見る
企業が回答しました
Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... もっと見る
企業が回答しました
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, 英国
- 01142 568344
4.7
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service Shirley the assistant…
Excellent service Shirley the assistant was so helpful and patient with me.
2024年12月3日
自発的なレビュー
FatFace - MEADOWHALL 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I purchased the hoodie as a Xmas…
I purchased the hoodie as a Xmas present online,the delivery was excellent & the hoodie is of good size & of good quality.
2024年11月27日
FatFace - MEADOWHALL 2 からの回答
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I keep getting emails about reviewing…
I keep getting emails about reviewing an item I never received!
2024年11月16日
FatFace - MEADOWHALL 2 からの回答
Good afternoon,
Thank you for leaving your review.
I am so sorry to hear that you have not received your item. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help you!
Thank you.
Take care, CT
FatFace - MEADOWHALL 2 からの回答
Hello there
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
The product is great however your…
The product is great however your customer service was terrible. I never received an email on the expected order delivery dare to confirm it had arrived so I attempted to check this re your online chat. I was left holding on for an advisor for 30mins then I was cut off. I went to the Meadowhall store to explain I'd had no email confimation or help from the online team and was greeted by an extremely rude customer assistant who couldn't care less!
2024年10月21日
FatFace - MEADOWHALL 2 からの回答
Hello Rachel, thank you for taking the time to leave your review.
I am sorry to hear that you have experienced poor service. This isn't what we like to hear. Please be assured we take your comments on board, and all feedback is really appreciated. We will do better next time.
Take care, LE
Fabulous Clothing for every Season x
I Can Always Trust Fatface with their Excellent Quailty of clothing quick Delivery when bought online and Such Helpful Staff in each of the Stores
Would be Amazing if fatface had a Store in our Village of HHOLMFIRTH a vibrant Tourist Destination xxx
2024年10月12日
FatFace - MEADOWHALL 2 からの回答
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MEADOWHALL 2 からの回答
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality clothes…
Very pleased with shirts that I ordered. Good quality and good price in the sale. The trousers that I ordered were also excellent quality but unfortunately had to return as the fit was on the small side.
2024年8月16日
FatFace - MEADOWHALL 2 からの回答
Hello Hazel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
childrens clothing…
easy to order goods and collect in store.Like the quality of the clothes and the vibrant colours.
2024年8月13日
FatFace - MEADOWHALL 2 からの回答
Hello Connie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went in to exchange an item
Went in to exchange an item, initially went well but staff seemed unsure of what to do and it took a bit of time.
2024年8月12日
FatFace - MEADOWHALL 2 からの回答
Hello Neil
Thank you for your review.
I am so sorry to hear this, If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com so we can look into this further for you.
EP
FatFace - MEADOWHALL 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - MEADOWHALL 2 からの回答
Good morning, June.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great colour and fit perfect
Ordered shorts online, easily done, picked them up with no issues.
Fit perfect and look great!
2024年7月7日
FatFace - MEADOWHALL 2 からの回答
Hello Heather
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Summer wardrobe.
Easy to order, quick delivery. Very pleased with all the items I purchased.
2024年6月28日
FatFace - MEADOWHALL 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
FatFace - MEADOWHALL 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had positive shopping experiences with us, and we look forward to welcoming you back soon!
Take care. -GM
Pleasant experience
Item delivered to store quickly & polite friendly staff in store. Leggings as described & perfect fit.
2024年6月8日
FatFace - MEADOWHALL 2 からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick and that the crew in our Meadowhall store were so polite and friendly. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The staff at the Meadowhall Sheffield…
The staff at the Meadowhall Sheffield branch were very friendly and a great place to pop in and have a look around. I was happy with my purchase (x2 T-Shirts), but I felt for what they were, they seemed a little over priced. £55 in total. However, overall, I was happy with my experience and I would deffinatley return again to Fatface.
2024年5月16日
FatFace - MEADOWHALL 2 からの回答
Hi Sam, Thank you for your review and feedback about pricing. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Best flip flop
Buy the Harris flip flop sandal every year for the last few years. So comfy between the toes. Only ones I have found my husband can wear. Would recommend
Easy collection in picking up from the store.
2024年5月12日
FatFace - MEADOWHALL 2 からの回答
Hi Dawn,
Thank you for taking the time to leave a review.
We’re happy to hear you love your new flip-flops and we look forward to welcoming you back soon. Take care, LC.
Good quality and stylishp
Like a few pieces every year, good quality reasonably priced clothes and accessories. It would be nice to see a few more A-line simple knee length dresses that are flattering instead of everything being waisted though. Many of the tops are fussy but the boxy stripe with a short shirt collar is fantastic
2024年5月5日
FatFace - MEADOWHALL 2 からの回答
Good morning,
Thank you for taking the time to get in touch with us.
I am so pleased that you enjoy our items and their quality. I will be sure to pass on your feedback to the relevant teams for consideration.
All the best, MM
FatFace - MEADOWHALL 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。