I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... もっと見る
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所在地
所在地を変更85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
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Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... もっと見る
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Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... もっと見る
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Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, 英国
- 01142 568344
4.7
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had tried tha dress on in the shop.
I had tried tha dress on in the shop.
Tha lady was very helpful and zi liked it but couldn’t decide. After getting home I ordered in line.
Simple!
2023年6月18日
FatFace - MEADOWHALL 2 からの回答
Hi Valerie,
Thank you for you positive feedback. I am unsure if you meant to give us a 1 star review? If there is anything else we can support with please get in touch by emailing us at customerservices@fatface.com or calling us on 03301240000
Take care - KS
Excellent products
Excellent products at a very fair price.
Chinos and shorts fit me perfectly…will be back for more!
2023年6月15日
FatFace - MEADOWHALL 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
I recently visited the Fatface store at…
I recently visited the Fatface store at Meadowhall, and I would like to give 5* to Shirley. I must have spent over an hour in the changing rooms, whilst Shirley brought different sizes and styles that she thought would flatter my figure. It was like having a personal shopper. I am not very good at putting outfits together and the help she gave was amazing. I walked out with many outfits that I am over the moon with. If you need advise I would definitely recommend paying a visit to see Shirley
2023年6月17日
自発的なレビュー
FatFace - MEADOWHALL 2 からの回答
Hi Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order came on time n just what I needed…
Order came on time n just what I needed fatface flip flops are a must for me I've got neuropathy in my feet these flip flip are my summer must.
Thankyou fatface for my feet heaven flipflops.
2023年6月8日
FatFace - MEADOWHALL 2 からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
I loved the dress but I sent for a size…
I loved the dress but I sent for a size 12 having tried on a 14 instore. My problem is the 14 was too large and the 12 a bit too small. I'm in a quandary now as I would like to have it for an event in mid July, will return to the Meadowhall shop and see what sizes they have instore this week.
2023年6月4日
FatFace - MEADOWHALL 2 からの回答
Hello Barbara
Thank you for taking the time to leave your review. I am sorry to hear that you found the sizing of your order a little inconsistent. I will be sure to pass your comments and feedback on to the relevant department for their consideration and attention.
Take care, LE
I saw the outfit in the shop not got my…
I saw the outfit in the shop not got my size so ordered on line extremely easy straight forward to do payed and got an email straight away and in a few days it arrived! The clothes in fat face are extremely lovely and the sizes are perfect thanks keep doing a great job 😁
2023年5月25日
FatFace - MEADOWHALL 2 からの回答
Hi Kate
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered online after reading reviews…
I ordered online after reading reviews which were really helpful. The delivery to store was quick and staff were friendly when I collected the item.
2023年5月7日
FatFace - MEADOWHALL 2 からの回答
Hi Jill
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
2023年5月6日
FatFace - MEADOWHALL 2 からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff all round at the…
Lovely staff all round at the Meadowhall store. Tried my items on, kept the jacket not the jeans but promptly bight a more expensive pair having been encouraged to take a look…..excellent sales skills.
2023年5月2日
FatFace - MEADOWHALL 2 からの回答
Hi Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Meadowhall store
I regularly shop at the Meadowhall store and the staff are always friendly and helpful. Plenty of choice of products in a great environment, the store is light and airy.
2023年4月29日
FatFace - MEADOWHALL 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - MEADOWHALL 2 からの回答
Good afternoon, Merrilyn
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Meadowhall store.
Take care, JB
Love Fatface for style
Love Fatface for style, quality and individuality. Great that Fatface are offering Click and Collect again.
Easy to order on website. I do prefer visiting store though.
2023年4月17日
FatFace - MEADOWHALL 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Welcoming staff
2023年4月13日
FatFace - MEADOWHALL 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful staff and welcoming store…
Very helpful staff sorted out an issue with my returns. Store was beautifully presented and they were very pleasant and friendly.
2023年4月12日
FatFace - MEADOWHALL 2 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I found a jacket in store but…
I found a jacket in store but unfortunately it wasn't in stock. The sales rep was quick to search the stock room then recommended I order on line. I was thrilled to find my garment which arrived the next day for my birthday. The denim style jacket is light & in a beautiful shade of green. It is for casual wear and very adaptable piece whether with a pair of cut offs on holiday or over a loose fitting dress at night. Absolutely beautiful.
2023年3月30日
FatFace - MEADOWHALL 2 からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Absolutely love the clothes from this…
Absolutely love the clothes from this store. Staff always go above and beyond to make sure you have the best experience.
2023年3月13日
FatFace - MEADOWHALL 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Friendly staff
Quick delivery service and friendly helpful staff in store to ensure I received the birthday discount I’d been emailed.
2023年3月11日
FatFace - MEADOWHALL 2 からの回答
Thank you for your wonderful review. We deeply appreciate your feedback and your comments will be fed back to our amazing team - RS
Staff were very helpful & friendly
2023年3月3日
FatFace - MEADOWHALL 2 からの回答
Hi Paul
Thank you for leaving such a lovely review about our Meadowhall Store. I will be sure to pass your comments on.
Have a lovely afternoon :) DW
Good fit lovely designs excellent…
Good fit lovely designs excellent quality that lasts wash after wash
2022年12月15日
FatFace - MEADOWHALL 2 からの回答
Thank you for your review! We are pleased to hear that you are happy with your items! - RS
Had to return a t-shirt which did not…
Had to return a t-shirt which did not fit. Staff helpful & friendly.
2022年11月8日
FatFace - MEADOWHALL 2 からの回答
Good afternoon, Lindrick
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Meadowhall store.
Take care, JB
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