I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... もっと見る
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My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... もっと見る
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Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... もっと見る
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It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, 英国
- 01908 395297
4.8
優良
187件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - MILTON KEYNES 2 からの回答
Hello Ian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Milton Keynes store - this is great to hear. Take care, LE
Excellent products and quality
Excellent products and quality. I always find something really nice.
Staff members in the store are lovely too
2024年8月30日
FatFace - MILTON KEYNES 2 からの回答
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had the dress delivered to the shop for…
Had the dress delivered to the shop for collection. Took 5 days to be delivered to the shop.
Very happy with the dress, good fit, has pockets- always a bonus. Nice length
2024年8月14日
FatFace - MILTON KEYNES 2 からの回答
Hello Mandy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding customer service
I had a jacket to return but due to unforeseen circumstances I was outside the 28 day window. ‘E’ one of customer service crew and ‘H’ at the Milton Keynes branch could not have been more helpful. You know who you are so thank you very much.
2024年8月20日
自発的なレビュー
FatFace - MILTON KEYNES 2 からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
I ordered an item online and it wasn’t…
I ordered an item online and it wasn’t in stock twice. Why is it on the website to order if it isn’t in stock. Also store would not exchange a faulty item
2024年8月7日
FatFace - MILTON KEYNES 2 からの回答
Hello Pritty
Thank you for your review.
I am so sorry to hear of your recent experience with us. Please contact us at customerservices@fatface.com so we can discuss this further with you.
EP
The quality, style,price,and service are all excellent
The quality, style, price, and service are all excellent. My kids and I like the brand very much.
2024年8月7日
FatFace - MILTON KEYNES 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - MILTON KEYNES 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The items I bought were in the sale…
The items I bought were in the sale when i went into the store. The manager was unhelpful miserable and disrespectful to me.
2024年8月4日
FatFace - MILTON KEYNES 2 からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience. We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -GM
Easy ordering, easy navigation of the website
Easy ordering. Easy to navigate the website, order and have it delivered to store for click and collect. The velvet trousers I bought in the sale are beautiful and a real bargain at less than a third of the original price. Great quality clothing and unique in style. I would definitely recommend FatFace and their clothing.
2024年7月24日
FatFace - MILTON KEYNES 2 からの回答
Good morning Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Member of staff was very helpful
Member of staff was very helpful, whilst I was still browsing she asked if she could put what I already had in a changing room and then she let me know which one to use.
2024年7月19日
自発的なレビュー
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
FatFace - MILTON KEYNES 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My face always smiles coming to FAT FACE!…
My daughter and I LOVE all of your clothing and accessories, SO SO much! Further to add to this picture of perfection are your STAFF!! The two fabulous FABULOUS women at your MK Central store are helpful, kind, professional and genuine, it is our favourite shop bar none and we can’t wait to come back. Thank you so much.
2024年6月28日
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
Thank you for being loyal Fat Face customers.
We are delighted to read your positive feedback regarding one of our stores, and look forward to welcoming you back soon!
Take care. -GM
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Prompt delivery and lovely shirt
Ordered item on line and prompt delivery to local shop. Staff in shop most helpful and friendly. Item is well made and looks good.
2024年6月25日
FatFace - MILTON KEYNES 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello Ros
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order on the App
Easy to order on the App. Collect at local store for free. Staff very friendly and helpful. What’s not to like!
2024年6月15日
FatFace - MILTON KEYNES 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Get what you pay for
Always great quality and comfort, but can be a little pricey. Most of my wardrobe is from FatFace and I have never been disappointed.
The staff are always really friendly and helpful. The website is easy to use and has a great selection of everything available. Hightly reccomend.
2024年6月12日
FatFace - MILTON KEYNES 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very quick delivery to store.
2024年6月5日
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review!
We are delighted to hear you have enjoyed using our Click & Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -SM
Great service
My items were delivered to my local store well ahead of the estimated date. The staff in store were very friendly and helpful
2024年5月7日
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
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