Easy yo order and quick delivery to shop of item. Staff are always helpful and pleasant to deal with and attend to a challenge and get things sorted.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... もっと見る
企業が回答しました
My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... もっと見る
企業が回答しました
I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, 英国
- 01908 395297
4.9
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful
Thursday 20th March we went into MK store and the young assistant couldn't have been more helpful. Thank you
2025年3月20日
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful staff in Fat Face Milton…
Lovely helpful staff in Fat Face Milton Keynes store.
Opened my parcels for me to make sure everything was there, as some items were delayed.
I am so happy with my purchases too.
2025年2月18日
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Milton Keynes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful, friendly staff and quick delivery of orders.
The item purchased arrived at the store earlier than anticipated and it was readily located. Staff ate always helpful and friendly and it's a pleasure to shop at Fat Face.
2025年1月25日
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt delivery to the Milton Keynes…
Prompt delivery to the Milton Keynes store. Very helpful staff made the collection very simple.
2024年12月25日
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Purchased a coat on store and online
Purchased a coat on store. The sales people were very helpful looking for a smaller size for me.
I also ordered coat online. The process was easy and delivery to store was quick. Will definitely use again.
2024年12月5日
FatFace - MILTON KEYNES 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello Tina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello Ian
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Milton Keynes store - this is great to hear. Take care, LE
Excellent products and quality
Excellent products and quality. I always find something really nice.
Staff members in the store are lovely too
2024年8月30日
FatFace - MILTON KEYNES 2 からの回答
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had the dress delivered to the shop for…
Had the dress delivered to the shop for collection. Took 5 days to be delivered to the shop.
Very happy with the dress, good fit, has pockets- always a bonus. Nice length
2024年8月14日
FatFace - MILTON KEYNES 2 からの回答
Hello Mandy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MILTON KEYNES 2 からの回答
Hello Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding customer service
I had a jacket to return but due to unforeseen circumstances I was outside the 28 day window. ‘E’ one of customer service crew and ‘H’ at the Milton Keynes branch could not have been more helpful. You know who you are so thank you very much.
2024年8月20日
自発的なレビュー
FatFace - MILTON KEYNES 2 からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
I ordered an item online and it wasn’t…
I ordered an item online and it wasn’t in stock twice. Why is it on the website to order if it isn’t in stock. Also store would not exchange a faulty item
2024年8月7日
FatFace - MILTON KEYNES 2 からの回答
Hello Pritty
Thank you for your review.
I am so sorry to hear of your recent experience with us. Please contact us at customerservices@fatface.com so we can discuss this further with you.
EP
The quality, style,price,and service are all excellent
The quality, style, price, and service are all excellent. My kids and I like the brand very much.
2024年8月7日
FatFace - MILTON KEYNES 2 からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - MILTON KEYNES 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The items I bought were in the sale…
The items I bought were in the sale when i went into the store. The manager was unhelpful miserable and disrespectful to me.
2024年8月4日
FatFace - MILTON KEYNES 2 からの回答
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience. We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -GM
Easy ordering, easy navigation of the website
Easy ordering. Easy to navigate the website, order and have it delivered to store for click and collect. The velvet trousers I bought in the sale are beautiful and a real bargain at less than a third of the original price. Great quality clothing and unique in style. I would definitely recommend FatFace and their clothing.
2024年7月24日
FatFace - MILTON KEYNES 2 からの回答
Good morning Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Member of staff was very helpful
Member of staff was very helpful, whilst I was still browsing she asked if she could put what I already had in a changing room and then she let me know which one to use.
2024年7月19日
自発的なレビュー
FatFace - MILTON KEYNES 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
FatFace - MILTON KEYNES 2 からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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