Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
企業が回答しました
Ordered a T-shirt on-line. Received an e-mail confirmation as expected, but a few days later, I hadn't received a message to let me know my parcel would be ready to collect from the store. I contacted... もっと見る
企業が回答しました
I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumb... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, 英国
- 01792 368319
4.8
優良
127件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered online and opted for store pick…
Ordered online and opted for store pick up. Quick and easy, no fuss.
2025年8月18日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always good service
2025年8月13日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff and good clothes
2025年8月13日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Super efficient customer service and…
Super efficient customer service and lovely staff in Mumbles… always greet with a smile
2025年7月30日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I was kept updated about the order
2025年6月29日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect Fit
Well made love the fabric, the length is perfect for me petite,
I also got to have my items shortened even though it says petite,
2025年4月14日
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MUMBLES からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - MUMBLES からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
FatFace - MUMBLES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
All great again thanks
2024年12月22日
FatFace - MUMBLES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order very late ! No notification !
Order did not turn up at store or I certainly wasn't notified way after the stated date. After going on the "chat" I received a message to say that it was ready for collection immediately!!
2024年12月4日
FatFace - MUMBLES からの回答
Thank you for taking the time to leave your review. I am sorry to hear that you didn't receive notification of delivery for your order.
I will be sure to have this flagged with the team for their investigation.
Thank you, LE
Staff very helpful
2024年12月5日
FatFace - MUMBLES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It was a pleasure to receive such a caring & pleasant assistant. It makes shopping less stressful.
It was a pleasure to receive such a caring z
2024年12月5日
FatFace - MUMBLES からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - MUMBLES からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Dedicated Fat Face customer
Dedicated Fat Face customer.
Tried to amend size only hours after placing order, no reply for days, then told couldn't.
Wasnt at storexwhen expected.
Told next day , so OK another trip into town when on holiday.
Only to find shop shut.
Till upgrade.
All my life worked in retail, till upgrades, software all done out of hours not 14.30 in the afternoon.
First and hope last bad experience.
New Mgr over came issue. But could've done a lot better.
2024年8月15日
FatFace - MUMBLES からの回答
Good morning John
Thank you for taking the time to leave your review.
I am sorry to hear of your recent poor experience. I will be sure to pass your comments to the correct team for their feedback.
Take care, LE
QUALITY FROM FAT FACE
It is so easy to use this ap always prompt delivery and you can always rely on the quality of the clothes from Fat Face
2024年8月19日
FatFace - MUMBLES からの回答
Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are pleasant and helpful
The staff are pleasant and helpful . I love the clothes as they are always such good quality.
2024年8月13日
FatFace - MUMBLES からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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