The Mumbles Fatface team are brilliant, always so helpful and friendly. The shop is easy to walk around with changing rooms available. The lovely clothing range is displayed beautifully.
企業が回答しました
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レビュアーのコメントを見てみましょう
Great quality. Bought Sale items as on OAP wage now - but been a FatFace fan for yearrrrrrrs. Wish Mumbles shop were larger , but online service is great if item not in stock or my size- getting d... もっと見る
企業が回答しました
Dedicated Fat Face customer. Tried to amend size only hours after placing order, no reply for days, then told couldn't. Wasnt at storexwhen expected. Told next day , so OK another trip i... もっと見る
企業が回答しました
Fatface sell good quality , responsibly sourced , stylish clothes . All things that are important to me . I bought a beautiful dark pink linen shirt which I shall enjoy wearing .
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
6 Newton Road, SA3 4AT, Mumbles, Glamorgan, 英国
- 01792 368319
4.8
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good quality
Good quality, quick delivery, pleasant and helpful staff at local shop when ordered one of the items.
2023年6月30日
FatFace - MUMBLES からの回答
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Good customer service
2023年5月25日
FatFace - MUMBLES からの回答
Hi Lori
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I bought a dress online which was too…
I bought a dress online which was too big - surprisingly! - so took it back to my local shop. They had the next size down, I tried it in and it fitted perfectly! Excellent customer service in the Mumbles Fat Face store and I really appreciate the flexibility in being able to combine online and in-store shopping. Great!
2023年5月20日
FatFace - MUMBLES からの回答
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
FatFace - MUMBLES からの回答
Hello Christine, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
FatFace - MUMBLES からの回答
Good afternoon,
Thank you for taking the time to leave your 5* review. Have a lovely day. Many thanks-AB.
Great staff at the mumbles shop
2023年4月13日
FatFace - MUMBLES からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Quality of the clothes is excellent and…
Quality of the clothes is excellent and order service is quick and easy. The shop assistant is very welcoming and helpful. An enjoyable experience.
2023年4月2日
FatFace - MUMBLES からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Lovely staff always helpful
2023年3月26日
FatFace - MUMBLES からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - MUMBLES からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Mumbles store.
Take care, JB
Brillant service
2023年3月9日
FatFace - MUMBLES からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LB
FatFace - MUMBLES からの回答
Hi Kathryn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The service was good
The service was good. I had ordered on line but was not happy with my things. The person to whom I returned them at my local store was pleasant and helpful.
2022年11月13日
FatFace - MUMBLES からの回答
Hello,
Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
Friendly and efficient
2022年11月6日
FatFace - MUMBLES からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
1st Class shopping experience!
Friday 5th August 2022 I shopped at this store and what a experience I had - amazing!
I was met by Becky with a smile on her face and a lovely bubbly persona, I don't like to be badgered around a store and explained I just wanted to browse.
The store was immaculate and your standards are very high there.
When I was ready to order some goods Becky was again on hand to look through the warehouse and at other stores, the whole transaction couldn't have been better.
As an ex Store Manager myself I know good service when I see it and this was great, from speaking with Becky I understand she is the Assistant Manager in the store.
I'd like to end by wishing a happy career in retail, I hope one day she has the pleasure of having her own store, I will be back again and only hope to deal with Becky again on my next visit.
2022年8月7日
自発的なレビュー
FatFace - MUMBLES からの回答
Hi Neil, Thank you so much for your positive feedback. It is always great to hear this. We hope to see you in store again very soon. Take care and have a great day! - ES
i've been wanting this bag for two…
i've been wanting this bag for two years, really wanted the brown however the black is just as iconic! love this bag, please do another colour!
2022年7月23日
FatFace - MUMBLES からの回答
Hello Charlotte,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace bag. I will certainly feedback your request for more colours:)
Have a lovely weekend DW
My go to favourite shop
I like browsing in this fat face the assistants there are really helpful but they don’t jump at you as soon as you enter they let you look at clothes but are there if you need help I always seem to buy something because the clothes are of really good quality and nicely arranged only thing is there are too many nice things too choose from
2022年6月25日
FatFace - MUMBLES からの回答
Good Afternoon Lesley
Thank you for taking the time to pass on feedback regarding your recent visit to the Mumbles store. Please be assured that this will be passed onto the crew members involved for you.
Have a good weekend!
EP
Very pleased
Happy with my new white cropped jeans, they look very good and are not as see through as some cheaper makes.
2022年5月26日
FatFace - MUMBLES からの回答
Good afternoon Sue,
Thank you for leaving us this review about your purchase, it's great reading such positive comments about the quality product you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
My parcel never turned up
My parcel never turned up. Delivery company called Evri sent me a message to say there was a problem then nothing and there’s no way to ring them up to complain. I won’t be using Fatface or Evri (knowingly) ever again. My time is more precious than to spend hours on hold to some call centre even if I can find a number to ring (which I can’t).
2022年5月8日
FatFace - MUMBLES からの回答
Hi John, thank you for taking the time to leave your review. I am so sorry to hear that you are having troubles with your the delivery of your order. I have just chased this up with EVRi for you and also popped you an email which you will receive shortly. Take care, LE
Lovely knickers
Lovely knickers. Unable to get the right size or choice from a store near me. Would prefer to shop locally but online purchase was easy and quick.
2022年4月8日
FatFace - MUMBLES からの回答
Hi Sue, thank you for leaving your review. I am so pleased to hear that you had a great online shopping experience. Take care, LE
Staff always friendly and helpful
2022年3月28日
FatFace - MUMBLES からの回答
Hi Jayne
I am so happy to read what a positive experience you had in Mumbles the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
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