Always smiling and helpful. One particularly assistant is ever helpful and even with a refund, nothing is too much trouble. In lots of shops, the reaction changes when I do a return. ( sometimes ne... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Clear description of item, easy ordering system and fast despatch. Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't wa... もっと見る
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Nantwich store did not have the item in stock for my husband, but the staff could not have been more helpful and looked on line for the chinos he wanted. We then ordered them and had them delivered to... もっと見る
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Collected item from Nantwich Fat Face on a Sunday. Lady was helpful. However, have visited in the week and don't feel the atmosphere is very welcoming. Staff chatting to workmen and not acknowledgi... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
48 High Street, CW5 5AS, Nantwich, Cheshire, 英国
- 01270 611325
4.6
優良
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely shop in centre of town to…
Lovely shop in centre of town to collect a click & collect order. Friendly welcoming staff. So pleased with a TShirt we bought for a Christmas present got another one in the sale
2024年2月1日
FatFace - NANTWICH からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Always great clothes and easy to return…
Always great clothes and easy to return items to the shop when needed if they don’t fit & ordered online. Fab shop in Nantwich too!
2024年1月8日
FatFace - NANTWICH からの回答
Hi Jim,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Love this shop and great staff
Love this shop and staff are always brilliant. Great customer service!
2023年12月29日
FatFace - NANTWICH からの回答
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Nantwich store. I hope you continue to have a great shopping experience with us.
All the best, MM
Brilliant Fat Face
The website is so easy to use and the range of clothing is superb. The quality of the products is always brilliant.
2023年12月1日
FatFace - NANTWICH からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Skater dress.
I ordered the dress online from Fatface website. Saffron Skater dress in plum wore it last night fab.
2023年12月3日
FatFace - NANTWICH からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new dress. I hope you continue to love our range of products as much as we do.
Take care, MM
Excellent experience of ordering online.
Email arrived letting me know jumper had arrived in store for collection within the expected 5 working days. Then a reminder email arrived as I hadn’t managed to pick it up within 4days. A very efficient & pleasant experience.
2023年11月29日
FatFace - NANTWICH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I love Fat face, but…..
I love Fat face, but - the blouse has been on sale about 2 weeks after I bought it!
2023年10月30日
FatFace - NANTWICH からの回答
Hello Hazel
Thank you for your review.
I am so sorry to hear about the item.
Please contact us at customerservices@fatface.com so we can look into this further for you.
EP
Easy to order and collect
Easy to order and collect. Lovely quality and friendly staff in store.
2023年11月22日
FatFace - NANTWICH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - NANTWICH からの回答
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful staff
I ordered a jumper on line, picked up at the store so i was able to try on there, not sure about the size so tried a bigger size on at the store just to check.
The staff were very helpful and pleasant
2023年11月14日
FatFace - NANTWICH からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
FatFace - NANTWICH からの回答
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good service and communication. I ordered online and opted to collect from my local store. I received notification of when it was dispatched and then again when it was ready to collect.
2023年11月7日
FatFace - NANTWICH からの回答
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face has always been my favourite…
Fat face has always been my favourite place to shop staff always very helpful and friendly 👍💯
2023年11月17日
自発的なレビュー
FatFace - NANTWICH からの回答
Hello,
Thank you for your 5* review regarding your recent visit to our Nantwich store.
It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Excellent product quick delivery
Excellent product quick delivery - ordered on line and delivered to store as item was cheaper than in shop I had items delivered to … does not make sense😕
2023年10月27日
FatFace - NANTWICH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
What a great rain coat.
Clear description of item, easy ordering system and fast despatch.
Been looking for a raincoat for a while, wanted a longer style that would work well with skirts too. Didn't want a trench, didn't want padding and didn't want to look like a hiker. This one is just perfect with enough detail to move it beyond boring. Colour is lovely, weight perfect, fit excellent. Very happy and keeping dry in style.
2023年10月31日
FatFace - NANTWICH からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
FatFace - NANTWICH からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Delivered on time to my store choice…
Delivered on time to my store choice great quality as usual
2023年10月23日
FatFace - NANTWICH からの回答
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely and excellent value
2023年10月20日
FatFace - NANTWICH からの回答
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
So easy to order off the website and…
So easy to order off the website and have the item delivered to a store nearby. I didn’t have to wait long either. Very pleased with my purchase.
2023年9月26日
FatFace - NANTWICH からの回答
Good Morning Cathy,
Thank you so much for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received.
I hope you have a great day! - JW
What a lovely new girl in the Nantwich…
What a lovely new girl in the Nantwich store, very chatty and super friendly and helpful, thank so much Liz for the new cords . I love them . Thank you Nantwich
2023年9月24日
自発的なレビュー
FatFace - NANTWICH からの回答
Hello Anna
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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