Fistral Newquay. Merchandise fine. It would help if the member of staff was friendly. We felt as though we were an inconvenience. Never felt so put out by I presume the manager. Blonde lady. She never... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good fit, good quality, good service. Love fat face clothes. Excellent service and polite staff, look forward to shopping online and in store next Summer.
企業が回答しました
I had to ask a MASSIVE favour of the staff at Fat Face on Fistral beach - l left a bag of FF shopping there and came home without realising. I live 6 hours away. Steph was amazing she collected my p... もっと見る
企業が回答しました
Visited the store to exchange a hoodie bought online by my husband that was different in detail to the description on the website. We found one in the store that had the pockets he wanted. Jan was e... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
FatFace Fistral Beach, Headland Road, TR7 1HY, Newquay, Cornwall, 英国
- 01637 850478
4.6
優良
79件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was nice to get my jumpers in the…
It was nice to get my jumpers in the sale as the price had come down alot, also helpful to have advice on size from fistral's lovley staff.
2023年4月23日
FatFace - NEWQUAY 2 からの回答
Hi Anna,
Thank you for leaving us this review!
It's so great to hear that you are enjoying your new jumpers and that you received good customer service from our colleagues in store. We hope you continue to have great experiences with us.
Have a great day!
JH
The staff are really knowledgable and…
The staff are really knowledgable and friendly. It is a great place to shop... love the new season stock. Susie was very helpful and I was so pleased with my new t shirts!
2023年3月14日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Good afternoon, Nicola
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Newquay store.
Take care, JB
FatFace - NEWQUAY 2 からの回答
Hi David
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Newquay Store. I will be sure to pass your comments on. Best Wishes and have a lovely day DW
FatFace - NEWQUAY 2 からの回答
Good afternoon, Mrs. Mulder-Killingley
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our store.
Take care, JB
When visiting Fat Face
When visiting Fat Face, Fistral Beach without fail all the staff are cheerful and offer excellent customer service, always keen to help and offer guidance and assistance. Suzie served me today and was cheerful and very efficient, happily chatting about all the gorgeous new stock in and pointing out new items I might like. Visit Fistral Beach Fat Face for a genuinely lovely shopping experience.
2023年3月14日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Hi Jan, thanks for taking the time to leave a review, and for your lovely comments. We are so pleased to hear our staff have provided you with such a positive shopping experience. All the best, LB
Susie at fistral Fatface
Susie at fistral Fatface was extreme polite and helpful. Helped me refund my item and found an item for my dad at another store. Very professional.
2023年1月10日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
🎉SUSIE🎉! Amazing comments! This will absolutely be fed back to Susie and the rest of the dream team in store - RS
Nick is 5 star staff member. Thank you Nick
What an amazing member of staff you have in Nick at your Fistral Store. From the moment we walked into the store until we left we felt welcome. Nick greeted us, helped me with my choice of clothing. Nick is a credit to your company. Made the experience a very pleasant one. We’ll be going back for sure. Even if it’s just to say hi. Love my purchases. They always wear well.
2022年11月14日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Wow! Thank you so much for this amazing review! We are thrilled to hear that you enjoyed your shopping experience in one of our stores. Your comments are deeply appreciated and we will most certainly share this with our incredible team in store! - RS
Helpful and polite sales assistant.
Susie was such a helpful and polite sales assistant. She made our visit a really happy one.
2022年10月5日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Thank you so much for this lovely review. We are thrilled to hear that you had such a wonderful experience in our store! Your comments will be fed back to our lovely colleagues in store :) - RS
Great employee
Found a shirt I liked but store didn’t have my size. Nick the assistant searched the data base and came up with two locations on my way home which had it in stock. I left the store and visited another nearby. When I came out Nick was there looking for me as he had found the one I wanted which I missed on the racks.
Thanks Nick for going that extra mile 👍
2022年11月7日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
So quick on delivery & amazing clothes…
So quick on delivery & amazing clothes that fit nice
2022年8月3日
FatFace - NEWQUAY 2 からの回答
Hi Lesley
Thank you so much for your review, this is exactly what we love to hear from our lovely customers!
Have a great day! KS
FatFace - NEWQUAY 2 からの回答
Hi Jim, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, LE
A 1 customer service
Natalie at Fistral Fatface was amazing today, I wanted some MCS shorts but not in store, Natalie ordered them online for me, nothing was an issue, super helpful and friendly!
2022年6月25日
自発的なレビュー
FatFace - NEWQUAY 2 からの回答
Good Morning
Thank you for taking the time to leave us a review.
I am so pleased to hear of your recent experience in our Fistral store. I will pass this onto the crew members involved for you.
Have a great day!
EP
Fantastic - more colours please
As always - lovely linen shirt!
Great staff in the Fistral Beach shop and a special mention for a lovely assistant down from Newcastle for the promotion!
2022年6月18日
FatFace - NEWQUAY 2 からの回答
Hi there, Hi there, thank you for your 5* review on the Newquay store - this is really wonderful to hear! LE
FatFace - NEWQUAY 2 からの回答
Hiya, thank you for the 5-star review, have a lovely rest of the day. Take care, LM
New season, new me ☺️
I arrived in store with the intention of trying jeans from the new season range. I found staff to be friendly, helpful and supportive. I ended up purchasing three items and making good use of my discount vouchers.
I am especially delighted with the fit and comfort of my new Mom jeans and cosy cardigan.
2022年1月28日
FatFace - NEWQUAY 2 からの回答
Thank you for your review the Newquay store will be delighted to read your lovely comments CP
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