Very helpful staff member who went above and beyond when I left my Fatface purchase in a nearby cafe. I did not realise it was missing until I got home. I was unable to contact the cafe which was an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... もっと見る
企業が回答しました
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... もっと見る
企業が回答しました
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
73 High Street, EH39 4HG, North�Berwick, Lothian, 英国
- 01620 893212
4.8
優良
51件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
North Berwick Fat Face
Chance visit to the North Berwick store and staff were very pleasant and interested in my purchase.
2026年8月22日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service
Very helpful staff member who went above and beyond when I left my Fatface purchase in a nearby cafe. I did not realise it was missing until I got home. I was unable to contact the cafe which was an hours drive away. I called the Fatface store to see if it had been handed in (it hadn’t) but they offered to go round to the cafe and check if my Fatface purchase was there, it was and they took it back to the store and kept it until I could pick it up the next day. That’s what I call customer service.
2026年8月12日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff in your North Berwick shop…
The staff in your North Berwick shop are always very pleasant, kind and helpful. They make it a pleasure to shop there
2026年8月9日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fatface
Love Fatface, good range of clothes to choose from and staff are very helpful.
Quality of the clothing is long lasting.
2026年7月27日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
NORTH BERWICK FAT FACE SO HELPFUL
I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they have deliveries on the Sunday so I could collect on Monday. I went in and I was able to try them on (loved them) and (Amy?) was so helpful and friendly. Very happy with the help I got. Thank you!
2026年5月25日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
2026年5月3日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
2026年1月22日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
2026年1月19日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
2025年5月15日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
2025年2月22日
自発的なレビュー
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
2024年12月23日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
2024年12月7日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
2024年11月11日
FatFace - NORTH BERWICK からの回答
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
2024年8月22日
FatFace - NORTH BERWICK からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
2024年6月23日
FatFace - NORTH BERWICK からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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