It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... もっと見る
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I had a problem receiving a refund on an out of stock item. Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the is... もっと見る
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Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... もっと見る
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Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
73 High Street, EH39 4HG, North�Berwick, Lothian, 英国
- 01620 893212
4.8
優良
43件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
2026年5月3日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
2026年1月22日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
2026年1月19日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a problem receiving a refund on…
I had a problem receiving a refund on an out of stock item.
Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the issue online but after yet another visit to the store and several more attempts Niamh from the North Berwick store resolved the issue.
Staff were so polite, friendly and helpful and finally sorted the problem. Well done Niamh and NB staff.
2025年8月4日
FatFace - NORTH BERWICK からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
2025年5月15日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
2025年2月22日
自発的なレビュー
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
2024年12月23日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
2024年12月7日
FatFace - NORTH BERWICK からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
2024年11月11日
FatFace - NORTH BERWICK からの回答
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
2024年8月22日
FatFace - NORTH BERWICK からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
2024年6月23日
FatFace - NORTH BERWICK からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace - NORTH BERWICK からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Your colleagues in north Berwick store…
Your colleagues in north Berwick store are wonderful. Enthusiastic and knowledgeable about product lines and putting outfits together. It’s a thoroughly enjoyable experience to shop here .
2024年3月21日
FatFace - NORTH BERWICK からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dress for success and stylish comfort
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable and friendly.
I've used click and collect here when they don't stock my size; and have found this to be a more than satisfactory experience.
2024年2月14日
FatFace - NORTH BERWICK からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Staff at North Berwick Fatface are always friendly and helpful.
I really like the top I just bought, all the products are good quality. I wish Fatface logo was not so obvious on the clothes. The staff at Fatface North Berwick are always friendly and helpful, it makes me pop in when I am in town
2024年2月7日
FatFace - NORTH BERWICK からの回答
Good morning, Magda.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our North Berwick store.
Take care, JB
Great shirts
2024年1月4日
FatFace - NORTH BERWICK からの回答
Hello Nicole
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
FatFace - NORTH BERWICK からの回答
Hello David thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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