Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.
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Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... もっと見る
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Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, 英国
- 01603 622074
4.7
優良
233件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick and efficient service
Quick and efficient service.
Product good quality as expected.
2026年6月18日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff
The staff member was very friendly and helpful. My dress is beautiful and looks more expensive, I’ve had lots of compliments.
2026年6月5日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wide variety of sizes
Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.
2026年5月24日
FatFace - NORWICH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The store is well laid out easy to see…
The store is well laid out easy to see products friendly staff
2026年5月31日
FatFace - NORWICH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent Sunglasses purchase.
My husband saw and tried on the sunglasses in store and we ordered them on line. He picked up the glasses in the time allowed and is very pleased with them. Thank you FatFace.
2026年5月23日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORWICH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery to store (earlier than…
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size.
Friendly and helpful staff when I picked up.
2026年5月4日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Calm store stock in correct sizes so…
Calm store stock in correct sizes so choice good value
2026年4月29日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face is one of our favourite…
Fat face is one of our favourite Stores, friendly staff, good service, competitive pricing , quality individual products
2026年4月28日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and products
Great service and products.
Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish around. Sizing also good …. so sick and tired of having to multi size order as I could be anywhere between a size 12 to 18 in other brands!
2026年4月24日
FatFace - NORWICH 2 からの回答
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I originally went to the store for the…
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!
2026年4月26日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love the clothes they look good and…
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.
2026年4月26日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was pleased to see a dress I liked in a…
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore
2026年4月23日
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Andy was professional and helpful with…
Andy was professional and helpful with regard to refunding an item purchased in-store. Her colleagues have also been very helpful and informative about my rights as a customer.
2026年4月2日
自発的なレビュー
FatFace - NORWICH 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, and get delivered to the store. Staff in branch extremely helpful
2026年3月5日
FatFace - NORWICH 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
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