Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... もっと見る
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- easy ordering - fast delivery for collection to the shop - no-fuss handover in the shop - superfriendly staff For me as coming from abroad regularly it's a must to visit the Perth FF shop each... もっと見る
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Very prompt delivery after ordering. Staff in shop always extremely pleasant and helpful. The tops I purchased in sale are lovely, very good quality as always.
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Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, 英国
- 01738 622446
4.8
優良
137件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely staff with over & above care
Love the tops, shorts and jumpsuit. Both members of staff went over and above to help with choosing products and the return of two items purchased online on another occasion
2023年8月21日
FatFace - PERTH からの回答
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
The jacket is lovely and great quality
The jacket is lovely and great quality. The gentleman assistant in the shop was friendly and polite. The shop is well laid out and has a good atmosphere.
2023年8月2日
FatFace - PERTH からの回答
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Friendly staff
Staff in the Perth shop are always so friendly and helpful. It makes it one on my favourite shop to go in, even just for a browse as there’s never any pushy assistants hovering. They ask if you need any help and then leave you be.
2023年7月17日
FatFace - PERTH からの回答
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you always encounter such a pleasant experience in our Perth store and that you find our crew to be helpful and friendly. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Always a great experience shopping in…
Always a great experience shopping in Fat Face.Great quality and good value for money.Staff in our local store in Perth are exceptional and always pleasedto assist.
2023年6月4日
FatFace - PERTH からの回答
Hi Hamish thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent stream lined from ordering to…
Excellent stream lined from ordering to delivery. I had to return a item to the shop again smooth transaction with email confirmation cash credited to account that day.
When returning item ended up buying more as able to try on. Very happy with service and love items all environmentally friendly.
2023年5月3日
FatFace - PERTH からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful and friendly staff
2023年4月23日
FatFace - PERTH からの回答
Hello, Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Great service and great quality
2023年4月18日
FatFace - PERTH からの回答
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! BP
Nice polite and friendly staff
Nice polite and friendly staff. Even though the jacket didn’t fit they were very helpful with returning it. We would shop there again
2023年4月3日
FatFace - PERTH からの回答
Good Morning Tim
Thank you for your review.
I am so pleased to hear of your recent experience in our Perth store. I will make sure this is passed onto the crew members involved for you.
Have a great weekend!
EP
FatFace - PERTH からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great experience in our Perth store. I hope you continue to have a great shopping experience with us.
Take care, MM
FatFace - PERTH からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Excellent service with a smile a credit…
Excellent service with a smile a credit to you Fat Face
2023年2月7日
FatFace - PERTH からの回答
Good afternoon, Donna
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Perth store.
Take care, JB
I always enjoy visiting FatFace shop in…
I always enjoy visiting FatFace shop in Perth, they are so welcoming and make me feel so at ease.
2022年12月28日
FatFace - PERTH からの回答
Hi Jayne, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent product and delightful staff
I regularly shop at FatFace St. Andrews, Perth and Glasgow. I have to say am delighted with the style, range and quality of their products. The staff are always really friendly and helpful, especially the staff at Perth Fatface - Liam and Fiona are simply delightful - very welcoming and really know their product.
5 stars from me
2022年9月29日
自発的なレビュー
FatFace - PERTH からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Order arrived quickly
Order arrived quickly, returns in store were really efficient and staff friendly and polite
2022年11月4日
FatFace - PERTH からの回答
Thank you for your review. Our team in store will be thrilled to hear of your pleasant shopping experience with us! - RS
Helpful staff showing interest not…
Helpful staff showing interest not always easy when things are tough and money is tight 👍👏
2022年11月5日
FatFace - PERTH からの回答
Thank you for your review. We are thrilled to hear that you had such a lovely experience whilst shopping with us! This information will be fed back to our wonderful crew in store. - RS
Great stock, great staff
Helpful and friendly assistants even though the shop was very busy. Beautiful clothing in this season!
2022年8月27日
FatFace - PERTH からの回答
Hi Fiona, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - PERTH からの回答
Good Afternoon Simone
Thank you for your review and for sharing your recent experience in our Perth store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Pretty top
Ordered a tunic top online but unfortunately was too big. Took the item back to my local store to exchange it for a smaller one. Eventually picked something else.
2022年7月18日
FatFace - PERTH からの回答
Good afternoon, Karen
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Perth store.
Enjoy the rest of your day and stay safe. JB
FatFace - PERTH からの回答
Good Morning
Thank you for your review.
I am so pleased to hear of your recent experience in our Perth store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely day.
EP
Ordered online, part return in store.
Ordered online. Advised of out of stock item. Rest of order arrived as expected. Was able to return unwanted item to local store and they accepted no problem. Excellent experience all round.
2022年6月20日
FatFace - PERTH からの回答
Hi Vicki, thank you for your shining 5* review. I am so pleased to hear that you had a great experience whilst shopping online and that you could return to Perth for your refund. Take care, LE
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