I bought this for my wife’s birthday and she LOVES it. No dramas about the order in fact it was excellent
企業が回答しました
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レビュアーのコメントを見てみましょう
Fatface usual quality. Despatched very quickly. Collected at Peterborough store. Staff pleasant & friendly. I ordered two childrens items a sweatshirt & leggings. Both really nice. Purchased with dis... もっと見る
企業が回答しました
Ordered several items in the Sale and unfortunately had to return a couple of item as not suitable. The two members of staff who assisted me with refund and then an additional purchase were both f... もっと見る
企業が回答しました
Myself and my husband use Fat face a lot. My husband was given a gift card for christmas, and ordered online two shirts, one full price and one in the sale paying the extra , both XL. The delivery was... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 39 Queensgate Shopping Centre, PE1 1NH, Peterborough, Cambridgeshire, 英国
- 01733 565696
4.7
優良
66件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
FatFace - PETERBOROUGH 2 からの回答
Thank you for your review. We are pleased to hear of your positive shopping experience in our store! - RS
The staff at the Peterborough store are…
The staff at the Peterborough store are always very helpful and welcoming. Lovely store to visit.
2023年8月17日
FatFace - PETERBOROUGH 2 からの回答
Thank you for your review. Your feedback is deeply appreciated and your comments will be shared with our amazing team in store! - RS
Ordered my items
Ordered my items, picked up from the store for free, friendly helpful staff and my items were perfect as usual.
2023年8月16日
FatFace - PETERBOROUGH 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Online purchase
Even though my online purchase didn't fit I was able to return it to my local store without any problems
2023年5月30日
FatFace - PETERBOROUGH 2 からの回答
Hi Cheryl
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’m absolutely delighted with the items…
I’m absolutely delighted with the items I bought. The staff were really friendly too.
2023年5月8日
FatFace - PETERBOROUGH 2 からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, SK
The quality are really good
The quality are really good. Only thing is I went to the shop to return an item stead of return they over change me again. And after few days I found out from me bank statements. The service not good enough. Need improvement.
2023年5月7日
FatFace - PETERBOROUGH 2 からの回答
We are very sorry to hear this. We deeply appreciate your feedback.
If you need any further assistance with this, please email us at customerservices@fatface.com or alternatively you can call us on 0330 124 0000 - RS
Quick and efficient service
2023年5月1日
FatFace - PETERBOROUGH 2 からの回答
Good afternoon, Brenda
Thank you for your feedback regarding your recent purchase.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
FatFace - PETERBOROUGH 2 からの回答
Thankyou for your review, we are so pleased to hear you love the brand. BP
Great pair of boots
Great pair of boots , great customer service from delivering timescale , too the people at the store
2023年3月20日
FatFace - PETERBOROUGH 2 からの回答
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – LB
FatFace - PETERBOROUGH 2 からの回答
Hi Ann, thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - PETERBOROUGH 2 からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
Pleasure to go an absolute pleasureshopping well displayed …
Pleasure to go shopping well displayed and clean top quality staff very friendly and knew all about the the clothing highly recommend I will certainly using again and telling friends.well done Farface Peterborough
2022年11月22日
自発的なレビュー
FatFace - PETERBOROUGH 2 からの回答
Hello Paul
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear you were happy with your recent instore shopping experience.
We will make sure your lovely feedback is passed on to our team in Peterborough!
Have a lovely afternoon! TG
Excellent customer care.
Fabulous customer care given by Liza @ the Peterborough store, Thank you for spending the time to style me! I left the store very happy
2022年10月12日
自発的なレビュー
FatFace - PETERBOROUGH 2 からの回答
Good afternoon Jayne,
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store.
Take care, MM
A nice shopping experience
A nice pleasant shopping with a great range of clothes available . As always staff helpful and polite a pleasure to shop here !
2022年9月10日
FatFace - PETERBOROUGH 2 からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sale quick delivery and free …
Great sale quick delivery and free delivery would use again
2022年8月18日
FatFace - PETERBOROUGH 2 からの回答
Good afternoon, Beverley
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Peterborough store. JB
Lovely experience
Lovely experience. I only went into the store to browse and see some products in person, but the staff are so friendly and know the brand so well.
As usual, the clothes are brilliant and so comfy and stylish. I buy from Fatface for both work and casual, and I'm always happy I do.
I will definitely be back!
2022年8月16日
FatFace - PETERBOROUGH 2 からの回答
Hi Hanna, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Miserable experience with your gift…
Miserable experience with your gift cards. Old design but just purchased, unable to use in store so that was my last purchase.
2022年8月12日
FatFace - PETERBOROUGH 2 からの回答
Hi Alan,
Thank you for your review and I do apologise that you have not had a great experience when using our gift cards.
I will reach out to you via email to help you further and get this resolved. Thank you, SC
FatFace - PETERBOROUGH 2 からの回答
Hi Joanna
Thank you for taking the time to leave a review. I am so happy to hear that you love your new shorts.
Have a lovely weekend DW
FatFace - PETERBOROUGH 2 からの回答
Hi Victoria, Thank you for your lovely review! Take care, LE
Items are great.
Items are great quality and as described on the website. Fast and quick delivery.
2022年4月24日
FatFace - PETERBOROUGH 2 からの回答
Hello Katie,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchases.
Have a great day! JB
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