So easy to order whilst visiting Shrewsbury fatface shop. Brilliant free delivery to my local Next store in Nirth Wales.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... もっと見る
企業が回答しました
Emma and kieran were fabulous - v helpful and polite - went over and above! Highly recommend x cheers guys!
企業が回答しました
I originally ordered jeans online but went into Shrewsbury to exchange them as they didn’t fit. As ever the staff in town were super helpful. I always leave that shop with a smile. A lot of retailers... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
4 The Square, SY1 1LA, Shrewsbury, Shropshire, 英国
- 01743 272975
4.7
優良
155件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clothes are great but Payapal returns NFG
Clothes are great, but I had to return an item and the Shrewsbury shop refused to take it as I had paid via PayPal, I had to take it back home repackage and then back up town to the post office.
I did read the return info, no warning re PayPal.
2022年11月9日
FatFace - SHREWSBURY からの回答
Good afternoon, Steve
Thank you for taking the time to leave us your feedback.
I am sorry that you was turned away from our store with your PayPal order. It is policy that orders paid in 3 installments via Paypal are not eligible for return in stores. However I can see that your order was paid in full and the store should have processed that for you.
I have contacted the store and informed them that they should have indeed refund your order. So please accept my apologises on a wasted journey.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further. JB
The ease of the process
The ease of the process, purchase & returns. Keep the good work going.
2022年11月12日
FatFace - SHREWSBURY からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - SHREWSBURY からの回答
Hi Natalia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and advice about…
Excellent service and advice about sizing in helping order my cardigan.prompt delivery and beautiful, well made item . Thank you
2022年8月10日
自発的なレビュー
FatFace - SHREWSBURY からの回答
Good Afternoon Louise
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fantastic Shop.
Fantastic place to shop, always great service . Clothing fantastic quality . On line orders always arrive quickly .
2022年5月17日
FatFace - SHREWSBURY からの回答
Hello Lesley,
Thank you for your 5 star review.
Have a great day!
Take care, CT
Love this brand-offers are great
Love this brand-offers are great, items look great and made to last.
2022年4月20日
FatFace - SHREWSBURY からの回答
Good Afternoon
Thank you for your 5* review.
I am so pleased to hear that you are pleased with your new purchase.
I hope you have a great weekend!
- EP
Love FATFACE
I love FatFace & have never had a bad shopping experience with the staff or the shop. 5 stars
2022年3月31日
FatFace - SHREWSBURY からの回答
Hi Melanie,
Thank you for your 5* review. It is always so nice to hear such lovely comments. Have a great day! Many thanks-AB.
FatFace - SHREWSBURY からの回答
Hi Joey
Thank you for your 5 star review. We really appreciate your warm feedback on our products. Your wardrobe goes from strength to strength! Enjoy the rest of your day. MJ
Brilliant
Brilliant, need to exchange an item so I took the item to Shrewsbury shop and the lady in there refund and reordered the item, as they didn’t have what I wanted, my new item came in the post 48 hours later
Thank you
2022年3月20日
FatFace - SHREWSBURY からの回答
Hi Anne
Thank you for your 5 star review. It is great to hear that you were so well look after in our Shrewsbury store and you received your replacement so swiftly. I will pass on your positive comments to the team there. MJ
fat face as brilliant as always …
fat face as brilliant as always goods always excellent shame about delivery company used ? hermes txt date and times then changed them and still not delivered
2022年3月17日
FatFace - SHREWSBURY からの回答
Hi Martyn
Thank you for taking the time to leave us a review. I am glad that you find our goods excellent. Thank you for your feedback - DW
Visit to shop was amazing
Visit to shop was amazing. Customer service was above and beyond expectations.
2022年3月16日
FatFace - SHREWSBURY からの回答
Hi Philip
Thank you for your 5 star review. Great to hear about your experience in our Shrewsbury store, pleased that the team there were able to help you. I will pass your comments on. Have a great weekend. MJ
Went into the Shrewsbury branch today…
Went into the Shrewsbury branch today and I was served by Amy. She was very friendly and helpful. Really chuffed with my purchase!
2022年3月3日
自発的なレビュー
FatFace - SHREWSBURY からの回答
Hello Josie
Lovely to hear that Amy was able to help you. I will let our Shrewsbury team know. Enjoy your purchased and your weekend! MJ
Love your clothes
Love your clothes , planet friendly apparently so even better ! Well done fat face
2022年2月6日
FatFace - SHREWSBURY からの回答
Hi Lorna, Thank you for taking the time to leave us your 5 star review. Have a lovely day! - ES
Great customer service skills
Brilliant customer service skills from Amy instore, so helpful and friendly. She tried to location an item I was after but unfortunately couldn’t find one! Enjoy visiting this shop due to the friendly atmosphere :0)
2022年2月1日
FatFace - SHREWSBURY からの回答
Good morning!
I am so happy to read what a positive experience you had in the Shrewsbury branch. I will be sure to pass this on to the wonderful team.
I hope you have a great day! CA :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。