It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
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Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... もっと見る
企業が回答しました
I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... もっと見る
企業が回答しました
Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward. Great quality and styles
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
31 High Street, IP18 6AD, Southwold, Suffolk, 英国
- 01502 724574
4.8
優良
70件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was my birthday and I had received…
It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
2026年9月24日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store with helpful staff
Lovely store with helpful staff . Great quality clothes warm and stylish for autumn
2026年9月24日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order online and collect…
Very easy to order online and collect from local store. Goods were just what was expected. Staff very friendly.
2026年9月9日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered a jacket on line which was to…
Ordered a jacket on line which was to big so took it into the Southwold branch where this very nice young man found me a smaller one, I also wanted a skirt which they didn’t have in my size so he ordered it for me I picked it up this week and he remembered me really great service I will definitely shop there again, well done Southwold 💙
2026年9月11日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff in Southwold store
Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward.
Great quality and styles
2026年8月29日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service and used my blue light…
Good service and used my blue light card for a discount.
2026年7月19日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problem with returning garments and…
No problem with returning garments and very helpful staff
2026年7月20日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely
The staff were lovely and friendly and helpful 😊
The store was well presented
And of course, some lovely clothes
2026年6月9日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great gift oprions
I was able to purchase a gift after browsing round the store. The assistant helped me and checked that I had the correct size.
2026年6月4日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
2026年5月18日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Freddie assisted me with a returned…
Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.
2026年5月26日
自発的なレビュー
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff made the whole process simple
The staff made the whole process simple
I was able to purchase the jumper on line, have it delivered to the local branch, try it on at the branch risk free.
2026年5月14日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice
Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect
2026年4月14日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.
2025年12月23日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab little store
Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection
2025年12月11日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I purchased a top which l was allowed …
I purchased a top which l was allowed to put on in changing room
2025年4月30日
FatFace - SOUTHWOLD 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans....great service!
I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!
2025年3月13日
自発的なレビュー
FatFace - SOUTHWOLD 2 からの回答
Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Thank you for being so efficient
Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.
2024年11月17日
FatFace - SOUTHWOLD 2 からの回答
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shops
Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.
2024年6月18日
FatFace - SOUTHWOLD 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!
Take care. -GM
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