Good quality clothes, easy to order and free delivery to store. Customer service both online and in store are great and there are no quibbles returning items even if they are not your colour or style.... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Delivered to my selected pick up store in St Andrews in time for holiday overseas. Very convenient and as ever excellent quality cotton fabric and fit
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What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... もっと見る
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Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
81 Market Street, KY16 9NX, St�Andrews, Fife, 英国
- 01334 479726
4.8
優良
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best FatFace Store in the Area
I popped into the St Andrews store today to pick up a pair of jeans I had ordered in another store and had a fantastic experience. The click and collect process was prompt and effective - and free! As always the staff were wonderful, really helpful and went above and beyond to ensure I had a great customer experience. I will be stopping by more often!
2025年6月4日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat Face Rocks!
The St Andrew's fatface staff were outstanding!! They went above and beyond to help me out. I went in for a bit of holiday shopping and I was blown away by the lovely selection they had in store. The staff very kindly gave me advice on style and fit. Can't wait to wear my new Mariah Dress on my holiday!
2025年6月2日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service at FatFace St…
Great customer service at FatFace St Andrews!
I recently bought my partner a few pairs of shorts for our upcoming holiday, unfortunately they didn't quite fit, so I had to return them for an exchange!
Usually I dread having to return items to shops, but Natasha was super helpful and helped me find what I needed to replace the items.
Will definitely be returning to this branch!
2025年3月20日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Lovely and friendly customer service
Lovely and friendly customer service! Needed help finding some specific earrings for a graduation event and they were very helpful!
2024年6月3日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
What a welcome…and exemplary customer service
Just picked up my new baby blue summer dress from the team at Fat Face and as ever met with the sunniest welcome and they remembered I was going to Berlin with a St Andrews T-shirt for a friend. Is that not the beat service you could ask for. Thank you ladies see you again soon…if my husband will let me 😜
2025年4月3日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Popped into Fat Face in St Andrews with…
Popped into Fat Face in St Andrews with my wife. Lovely shop and fantastic service. We will be back
5 stars all round
2025年3月28日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Had a lovely experience at FatFace St…
Had a lovely experience at FatFace St Andrews. The store was well-organized, and the staff were friendly and helpful. A great selection of quality clothing in a relaxed shopping environment. Would definitely visit again!
2025年3月20日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Great service in St Andrews today
Great service in St Andrews today. I always enjoy a visit to this friendly store.
2025年3月21日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Lovely staff.
Always such a lovely experience being in this store. Great staff and always a beautiful selection of clothes.
2025年3月25日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Shop doors locked
Travelled 10 miles to collect parcel at 4pm today to find doors locked and sign saying ‘back soon’. I phoned shop at 4.20pm today to be told it might be 4.30-4.45 before open. I had a further appointment to go onto so therefore could not wait…..only hope my parcel is not returned before I’m able to travel to collect again! Very disappointed!
2025年3月23日
FatFace - ST ANDREWS からの回答
Hello Fiona
Thank you for taking the time to leave your review. I am sorry to hear that the store wasn't open when you attempted to collect your order, I can understand that this is disappointing.
Unfortunately our store was closed for 15 minutes due to an unexpected fire alarm test that was taking place.
We do apologise for any frustration that this has caused.
Take care, LE
Very friendly.
2025年3月19日
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
FatFace - ST ANDREWS からの回答
Good afternoon,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Fantastic service at this store
Fantastic service at this store - greeted with a smile by staff. One staff member was particularly helpful (J something?) when choosing a dress for my girlfriend. Got a very nice VW top too, will be back!
2025年2月20日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic Customer Service
I recently went to Fatface in St Andrews and was pleasantly surprised by the customer service. I received great fashion advice from an employee, Kirsty, which made me feel much more confident in the clothes I purchased. Since then all my friends have complimented the clothes I bought. I will be going again.
2025年2月12日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic Service!
Fantastic service from a helpful, cheery bunch. Store was immaculate.
2025年2月12日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I went to the St Andrews store recently…
I went to the St Andrews store recently and had a nice experience in store. Staff lovely and clothes lady was so nice. I’m a big lady but feel good in clothes now.
2025年1月10日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I love shopping in the St
I love shopping in the St. Andrews Fatface store. The staff are always so friendly and helpful. Niamh and June went above and beyond to help me with my query when I was last in store. I will be back!
2025年2月2日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our St Andrews store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and collect in store
Easy to order and collect in store.
Very friendly and helpful staff.
Lovely range of lightweight headscarf’s.
2025年1月13日
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Huge Fan
They consistently have great stock, particularly the earrings. The staff are super lovely and helpful always.
2024年11月2日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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