Cute sun dress in great fabric- very good quality cotton. Easy to order and collect from the store .Arrived quickly, and kept informed .The staff were really helpful when I collected the dress .
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... もっと見る
企業が回答しました
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... もっと見る
企業が回答しました
The return of the Click and Collect facility is brilliant. It enabled me to try on the garments at the store and make an instant decision about whether to keep them. Had they not been suitable, I coul... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
81 Market Street, KY16 9NX, St�Andrews, Fife, 英国
- 01334 479726
4.7
優良
128件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy to have option of free click and…
Happy to have option of free click and collect. Lovely friendly staff.
2023年4月14日
FatFace - ST ANDREWS からの回答
Hi Muriel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great the children's clothes last…
Discovered the children's clothes last year and have loved. Many tears shed when the denim jacket with flowers was too wee this year so invested in this year's with butterflies. Could you do in adult sizes pls!
2023年4月13日
FatFace - ST ANDREWS からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
FatFace - ST ANDREWS からの回答
Hi Rolf, Thank you for your review. I'll be sure to pass along your feedback to the staff in St Andrews. Merry Christmas! CD
Fabulous shopping experience
Absolutely lovely staff in the shop today. Extremely helpful and welcoming.
Took the time to serve me and were very kind. The world needs more people like you. Thank you so much. Will definitely be back ❤
2022年12月2日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Andrews store.
Take care, JB
I popped into St Andrews to do some…
I popped into St Andrews to do some early Christmas shopping, your shop looked amazing, the windows were a delight and definitely put me in the mood for Christmas.
On entering I was greeted with a by 2 ladies who were extremely friendly, helped me choose some lovely gifts. I will be back very soon( pay day) to buy some more. Thank you Natasha and June for helping me, a credit to your company.
2022年11月10日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our St. Andrews store.
Take care, JB
I popped in yesterday for a browse
I popped in yesterday for a browse, the shop felt welcoming and cosy. Loved the orange spice diffuser. Always go to FF for fabulous socks and pants. On my visit yesterday June and Emily were super helpful - friendly without being pushy. They clearly knew their stock. I shall definitely be back for some Xmas pyjama shopping.
2022年11月8日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Thank you so much for taking the time to leave us a 5* review.
Your lovely feedback is very much appreciated; it's great to hear you were happy with the service received during your recent visit to store.
We will make sure your feedback is passed on to team at St Andrews.
Have a lovely afternoon! TG
Recent purchase
I recently visited your St. Andrews store to look for something for my daughter. Although the range of children's clothes available in store is not as good as before I was able to get some lovely giraffe pyjamas and matching socks. June could not have been more helpful with sizes and letting me know what was available. I will definitely be back soon.
2022年10月28日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Thank you so much for your 5* rating and review! It's really appreciated.
It's great to hear you were happy with the service received in store and we look forward to welcoming you back soon.
Take care, TG
It is always lovely to shop at Fatface…
It is always lovely to shop at Fatface and this branch surpasses many with its young enthusiastic staff and fabulous location ( straight for an after shopping coffee). Fitting rooms are roomy and well lit. I just wish the store were a little bigger
2022年9月17日
FatFace - ST ANDREWS からの回答
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I felt at liberty to browse as I liked…
I felt at liberty to browse as I liked and found a lovely organic cotton t-shirt in the sale, the staff were all very chatty and helpful. Glad to see that Fatface continues to lead the way in offering more environmentally friendly products, this does keep me coming back.
2022年9月3日
FatFace - ST ANDREWS からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
FatFace - ST ANDREWS からの回答
Hi Sharon, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great shop and helpful staff
Great shop. Excellent website. Clothes are always good quality and wash well.
I bought two linen shirts in different colours but wish they did more than only 4 colours. I hope they bring out the same design in Wi ter colours.
2022年8月15日
FatFace - ST ANDREWS からの回答
Good Afternoon Louise
Thank you for your recent review and for sharing your recent experience in our St Andrews store.
I have passed this onto the store for you.
EP
Great products and lovely staff
2022年7月25日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hi Thomas, thank you for your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best shopping experience
Not only this shop in St. Andrews has the best selection of clothings, the staff members are always so lovely and helpful. June, in particular was more than friendly and helpful with my hubby and me for many requests we made! Especially on her own in a busy shop on Saturday! Always a pleasure shopping experience. My favourite shop x
2022年7月23日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Good afternoon,
Thank you for your 5* review. It is great to read such positive comments about your recent experience in our St Andrews Store. I will be sure to pass this feedback on to the store and especially June.
Have a great day!
Take care, EG
June and Leo were very helpful
June and Leo were very helpful, happy and friendly! It was a pleasure shopping at St Andrew’s Fatface today.
2022年7月20日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hi Heather
Thank you for your 5* review.
I am so glad to hear that you were happy with the helpful and friendly service you received in our St Andrews store. We hope you enjoy your new purchase.
Have a lovely afternoon DW
I visited both the Stirling and St…
I visited both the Stirling and St Andrews store today and staff in both stores were delightful. They couldn’t have been more pleasant or helpful.
2022年7月15日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hi Christina, thank you for your lovely review on both the St Andrews store and the Stirling store - this is really great to hear and your feedback will be passed onto the Crew . Take care, LE
I ordered a top from Fatface which…
I ordered a top from Fatface which arrived very quickly , but unfortunately was not a good fit on me. I returned the top in the free returns bag and was emailed when they received the return. My money was returned within a few days.
Excellent customer service, I have purchased from fat face in the past and will continue to do so in the future 😀
2022年5月19日
FatFace - ST ANDREWS からの回答
Good afternoon Lynn,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, LA
St Andrews Fat Face
Excellent customer service from Chiara in St Andrews store. Item I was looking for was not in stock in store but was advised that item could be ordered by store and delivered to my home at no extra cost.
2021年12月12日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hi Jimmy, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again - we can't wait to see you! - ES
I visited your shop in St Andrews and…
I visited your shop in St Andrews and was served by a lady who I assume was a fairly new staff member. She was a bit nervous and not sure of how to properly work the till. She was however very friendly and I am sure she will be great once she is a bit more experienced
2021年12月9日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Good morning Trish
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW
Satisfaction from staff member
My praise to FatFace branch in St Andrews, who after many months, finally secured a very welcome refund.
Despite continuing emails, nothing was resolved. A visit to the branch to make some purchases, resorted in discussing this issue.
The young lady moved heaven and earth to deal with this, and for that I say a huge thank you.
I have omitted from mentioning her name, but she will know who she is.
2021年12月1日
自発的なレビュー
FatFace - ST ANDREWS からの回答
Hi Jacqui,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store. Apologies that this took so long to be resolved but I am very pleased that this has been sorted now for you. We will ensure that your feedback is passed on and we hope that you are enjoying your purchases.
Have a great day!
Thanks again, JH
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。