The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... もっと見る
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Extremely lovely store to shop, the staff are very friendly and helpful. The layout of the shop inspires me and it is always very clean. They have a great range of the Fatface clothing for sale and... もっと見る
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Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my... もっと見る
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Kayleigh at the St Neots branch was fantastic, creating a warm, relaxed environment for our shopping experience.. no hard sell, just honest friendly advice with a smile….we will be back again
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, 英国
- 01480 476162
4.8
優良
122件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered online two pairs of…
Ordered online two pairs of jeans/chinos for my husband for delivery into St Neots branch. Got an email to say delayed, but did arrive in day it was suppose to. Staff at St Neots lovely. My husband is really pleased with the trousers, fit really well.
2025年10月4日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Any visit I make to fatface is always a…
Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my fat face clothes !
The girls that work in my local st Neots Cambridgeshire shop are always welcoming and cheerful 🌟
2025年9月9日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff friendly and helpful
Staff friendly and helpful. Click and collect works well. There is always good choice of styles, some lovely colour schemes also men’s section welcome asset in town bereft of any menswear stores.
2025年8月7日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I generally collect my orders from the…
I generally collect my orders from the St Neots branch - the staff are always helpful & efficient.
2025年8月1日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service & great goods
As always whether buying online or in store I always recieve good service.
2025年7月25日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great customer service from Louise who went above and beyond to get the fleece I wanted to me before I went away on holiday. The fleece is really cosy too.
2025年6月15日
自発的なレビュー
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
East Ordering
Love Fatface, ordering is easy.
delivery to store is simple.
But if stores sold larger sizes this would be such an improvement.
2025年5月6日
FatFace - ST NEOTS からの回答
Hello Anita, thank you for your review. I am so pleased to hear of your recent experience shopping with us. Take care, CM
Very good quality clothes
Quick delivery and also returns are soon re credited to you. Clothes are a good quality.
2025年4月30日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Service
I cannot praise Fatface highly enough and this is both the customer service team and the store assistants in the St Neots store.
My first order with Fatface wasn't the smoothest of experiences, one order didn't arrive and then on ordering again, this was seemingly not going to arrive either. However, customer services sorted the orders out for me, and St Neots store sorted out the return of the duplicate item. A great team effort from Fatface and a lovely dress for me.
2025年4月7日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
went to pickup a online order at St…
went to pickup a online order at St neots Fatface. Excellent staff and the products are always lovely
2025年3月30日
FatFace - ST NEOTS からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff St Neots Store
Lovely staff, knowledgeable about product, made to feel welcome. I really struggle to find jeans to fit, they were patient and helpful and I ended up with 2 pairs!
2025年3月16日
自発的なレビュー
FatFace - ST NEOTS からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Love the St Neots store
Love the St Neots store, it’s always really well merchandised and the staff are extremely helpful and very friendly.
2025年3月9日
FatFace - ST NEOTS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
So nice to have a local branch
I went to collect an item and tried on a jumper while I was there. The staff are always friendly and helpful so it's a pleasure to go in there
2025年1月28日
FatFace - ST NEOTS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - ST NEOTS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Prompt collection and friendly staff
Prompt collection and friendly staff. Quite expensive clothes, but good quality.
2024年12月3日
FatFace - ST NEOTS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer service
Staff very helpful when trying to choose jeans. Good suggestions on style and comfort.
2024年11月28日
FatFace - ST NEOTS からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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