I use my local Fatface branch quite frequently and always find the staff helpful, friendly and genuinely happy. My most recent purchase has to be ordered for delivery (to the store). They were very... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Quick delivery time and I was notified. Easy to order and have delivered to shop. Returned one item and received my refund quickly. Staff very helpful and efficient in shop.
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Delivery great, direct to local store, staff at St Neots store are lovely. Unfortunately none of the items I ordered fit or looked good, the tops were too short and dress too large. I returned items t... もっと見る
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The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, 英国
- 01480 476162
4.9
優良
133件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best service I've ever received
2022年7月21日
FatFace - ST NEOTS からの回答
Good afternoon Zoe,
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received in our St Neots Store. We hope you enjoy your new purchase.
Have a great day!
Take care, EG
Fat face st. Neots cambs
Love this store staff are very friendly and helpful. I could spend a fortune
2022年6月3日
FatFace - ST NEOTS からの回答
Good afternoon Tina!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team in the St Neots store.
I hope you have a wonderful day! DW :)
FatFace - ST NEOTS からの回答
Hi there, thank you for your review on the team at St Neots - this is wonderful to hear and your comments will be passed onto the team. Take care, LE
FatFace - ST NEOTS からの回答
Hi Tim
Really pleased to hear everything went well with this. Thank you for rating us so highly. I hope you have great day. MJ
FatFace - ST NEOTS からの回答
Hello Janet,
Thank you for your 5* review.
It's great that you have had a positive experience whilst shopping in our St Neots store.
Have a great day!
Take care, CT
Quick and easy to deal with.
2022年3月12日
FatFace - ST NEOTS からの回答
Hi Sue
So pleased you had a pleasant online shopping experience with us. Thank you for rating as 5 stars. Enjoy your day. MJ
Best shop going!
I have been ordering from FatFace for over a year now and I love it! There's so much to choose from, it's got a diverse range of classic Bretons and jeans as well as all sorts of dresses and jumpers. Honestly, if ever I need anything, I look on FF first to see if they have it.
The prices are on the higher side, but the quality and fit is fantastic - I find getting clothes the right size hard (it's always either too tight or too big and baggy), but FF tends to be pretty accurate. I never have to grumble about the quality, unlike some high street shops that I used to go to.
2022年2月21日
FatFace - ST NEOTS からの回答
Hi Hanna, It is lovely to read that you are such a loyal customer and that we are your go to store for anything. Have a great rest of your day, Take care, LM
FatFace - ST NEOTS からの回答
Hiya, Thank you so much for our 5 star review. Have a great day. LM
Excellent
Excellent, staff couldn’t have been more helpful.
Will definitely shop there again
2021年12月15日
自発的なレビュー
FatFace - ST NEOTS からの回答
Good afternoon Barbara,
Thank you so much for your review, this is exactly what we love to hear from our wonderful customers!
Have a lovely day! -CA
help in time of need
I was struggling to try on some boots as I have an injured thumb and the assistant could not have been more helpful, pulling them on/off etc..The boots were great and I purchased them.
2021年11月27日
自発的なレビュー
FatFace - ST NEOTS からの回答
Hi Gillian, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
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