I guess I’m writing about collecting an order from Stamford FatFace, and going back to buy something I saw there. I love the Stamford store, especially now that both Peterborough and Oakham stores hav... もっと見る
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My husband and I both like the style of clothing. Initially I was really just window shopping. But I came across several hoodies I liked. I felt very comfortable with the advice offered. The two sta... もっと見る
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Fat face staff are always friendly & very helpful. Your clothes and accessories are lovely and l like that you stick with the same designs each season but in different fabrics (like the simone dresses... もっと見る
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Easy to order online and my new sweater arrived at my local FatFace store very quickly. Great service in store; happy, friendly and helpful staff. I am delighted with my purchase; super soft cotton s... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
8 High Street, PE9 2AL, Stamford, Lincolnshire, 英国
- 01780 754356
4.8
優良
75件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online ordering was easy
Online ordering was easy. I don’t like ordering online particularly, but the local store didn’t stock the item I wanted. However, the item was delivered promptly and I was able to pick it up within 2 days of placing my order. The staff in the store are always very friendly and helpful and it’s a pleasure dealing with g with them.
2025年6月11日
FatFace - STAMFORD からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Top- bought as a 70th birthday…
Lovely Top- bought as a 70th birthday gift for brother- he loves it.
Excellent delivery in good time for the celebration to replace an order at store which did not arrive on promised day!
2025年3月28日
FatFace - STAMFORD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Loooooove a Fat Face Sale!
I love Fat Face and their sales make it more affordable for me!
Went into store to collect an online order and try them on. I returned one item but loved the rest. But I then found a perfect little navy corduroy skirt in store. Staff were so polite and helpful and the store is lovely.
2025年1月5日
FatFace - STAMFORD からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STAMFORD からの回答
Hey Pauline,
Thank you for your 5 star review.
I am so pleased you had a great experience collecting your recent order at our Stamford store.
Take care,
CT
FatFace - STAMFORD からの回答
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STAMFORD からの回答
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
Item delivered promptly for in store…
Item delivered promptly for in store collection. Helpful and friendly staff.
2024年6月11日
FatFace - STAMFORD からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
FatFace - STAMFORD からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy on line order
Easy on line order, swift delivery and collection at local store of well priced sweater.
2024年4月25日
FatFace - STAMFORD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Great Store and Amazing Staff
They are always so helpful, Kind, Friendly and go above and beyond xx
2024年4月14日
FatFace - STAMFORD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Gorgeous denim boiler suit
Gorgeous denim boiler suit at a great price delivered expediently in store
2024年4月7日
FatFace - STAMFORD からの回答
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to enjoy our products as much as we do.
All the best, MM
Helpful.
I use a mobility scooter so shopping can be a challenge BUT entering Fatface I am greeted and Tracey helped me was very satisfied with my purchases.
2024年4月11日
自発的なレビュー
FatFace - STAMFORD からの回答
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Stamford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Why stop free delivery to store when…
Why stop free delivery to store when sale is on. The store in Stamford is local to me and I have to pay £3.95 for delivery. That is a crazy way to do business.
2024年1月29日
FatFace - STAMFORD からの回答
Hello,
Thank you for taking the time to leave your review.
We apologise for any inconvenience caused by this matter.
Due to an increased number of orders, our Click and Collect option can be turned off during sale. This helps to avoid delays, and ensures everyone receives their order within a reasonable time frame.
Take care - GM
I have bought several items out of…
I have bought several items out of their sale . All genuine reductions and great delivery/return service . Thanks
2024年1月19日
FatFace - STAMFORD からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon.
Take care. -GM
Helpful friendly staff and pleasing…
Helpful friendly staff and pleasing shop layout. Lovely selection of well designed clothes.
2023年12月29日
FatFace - STAMFORD からの回答
Hello Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - STAMFORD からの回答
Good Afternoon Lesley,
Thank you for taking the time to leave us a review, I hope you are well.
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
Easy to order and quick to arrive at…
Easy to order and quick to arrive at local store for collection
2023年12月12日
FatFace - STAMFORD からの回答
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great products and service.
2023年12月4日
FatFace - STAMFORD からの回答
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Stamford store to be offering great service and that you are loving your order. I will be sure to pass on your lovely comments to the team.
Take care, MM
Good service and helpful staff - thank you
Good service and a quick response when I ordered the item to the local shop.
The staff were helpful and I'm really pleased with the jeans I bought (2 pairs) as at 6'7'', I always find it hard to find decent, comfortable jeans for tall men.
Thank you to all the staff who helped out.
Happy Christmas and a peaceful New Year!
2023年11月26日
FatFace - STAMFORD からの回答
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Friendly and good style and quality clothes
Good quality and style , delivery faster than it used to be and the staff at Stamford store made it a lovely shopping experience
2023年12月5日
FatFace - STAMFORD からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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