Great jeans just weren't right for me. Collected from outlet store but unable to return there due to them not being able to process paypal payments. So had to return via post office. Bit of a pain but... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Placing the order was easy and the ‘black Friday’ price was very good. We were notified almost by return that the item had shipped and that we would be emailed when it was ready for collection from Sw... もっと見る
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The young ladies in this store were absolutely fantastic to me. Patient, professional and charming. They could not do enough for me. A gilet too small, one lovely lady went and found the next size. S... もっと見る
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Easy to order delivery was on time. Items ordered for my wife were Leather crossbody bag and leather purse so soft and looks very expensive she is very very happy. It was our first time buying from f... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 68 Kemble Drive, SN2 2DY, Swindon, Wiltshire, 英国
- 01793 533017
4.1
ほぼ満足
25件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered on line and so easy to return…
Ordered on line and so easy to return in local store. Polite friendly staff.
2022年9月3日
FatFace - SWINDON OUTLET 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Returns
I had to return the Raleigh T Shirt size 12 as it was too small under the arms.
The first member of staff didn't know how to help as she hadn't been trained in refunds, so immediately asked another member of staff for help. He then took over and tried without success to help. A 3rd member of staff was asked to assist who again could work the system to sort out a return. Finally a manager was called to help who was able to quickly deal with my needs whilst several members of staff stood 'watching'. Hopefully they learned how the returns process works as they hadn't received that part of their training. All fine though and I'm grateful for this outlet as otherwise it would have meant a car journey or visit to the Post Office. Funds were back in my bank account the next day.
2022年8月30日
FatFace - SWINDON OUTLET 2 からの回答
Good afternoon, Thank you for taking the time to leave us your review. Take care, - ES
Great products
2022年8月16日
FatFace - SWINDON OUTLET 2 からの回答
Hi Peter, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant
FatFace Swindon outlet was excellent yesterday, superb clothing at some amazingly low prices.
2022年6月13日
自発的なレビュー
FatFace - SWINDON OUTLET 2 からの回答
Hi there, Thank you for your review. I am so pleased to hear you love your new purchase - this is wonderful to hear! Take care, LE
Great value!
A visit to this outlet always brings results! It's a great place for browsing rather than shopping for specific items. I always come home with a n unexpected bargain that I love & the staff are friendly too!
2022年2月1日
FatFace - SWINDON OUTLET 2 からの回答
Good afternoon Sarah!
Thank you for your 5* review! I am so happy to read what a positive experience you had in the Swindon outlet. I will be sure to pass this on to the wonderful team.
I hope you have a brilliant day! CA :)
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