Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... もっと見る
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Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... もっと見る
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I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... もっと見る
企業が回答しました
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
12 Fore Street, TQ9 5DX, Totnes, Devon, 英国
- 01803 862272
4.7
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered online and picked up in…
I ordered online and picked up in Totnes store. The young man was polite and extremely efficient. The store was clean and very inviting.will definitely buy again from this store thank you
2024年11月3日
FatFace - TOTNES からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took ages for this style/ size to come…
Took ages for this style/ size to come back into stock. But really pleased I have now received the jacket.
2024年10月13日
FatFace - TOTNES からの回答
Hello Rachel
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
2024年8月15日
FatFace - TOTNES からの回答
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The click and collect service was fast…
The click and collect service was fast and staff in the shop were very helpful, especially as I was able to order a shirt in time for my partner's birthday which wasn't in stock in the store.
2024年8月18日
FatFace - TOTNES からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy online ordering and store collection Ordering online was really easy and I…
Ordering online was really easy and I received emails to tell me when I could collect from store on a reminder when I forgot to do it! So I have my beautiful cotton linen shorts great fit great colour, love them
2024年8月19日
FatFace - TOTNES からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality brand
Quality brand. Well made clothes which last and last. Store staff are friendly and well trained. Consistent sizing so on line orders fit every time.
2024年8月16日
FatFace - TOTNES からの回答
Hi Julie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brill staff in Fatface Totnes.
2024年8月10日
FatFace - TOTNES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy order process and very quick…
Easy order process and very quick delivery for click and collect in store. No hassle collecting and product just what I wanted.
2024年8月5日
FatFace - TOTNES からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Free delivery to my local shop
Free delivery to my local shop. Parcel arrived quickly and I received a message to collect. Friendly helpful staff at the shop. Very pleased with the sunhat, which was safely packed in a box. Good quality at a reasonable price.
2024年7月26日
FatFace - TOTNES からの回答
Good morning, Elizabeth.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new sunhat and continue to enjoy shopping with us.
Take care, JB
Totnes store great service
I purchased the Ruby polka dot jumpsuit in two sizes and delivered to Totnes store. Great service as always from the team there. Always friendly and happy to help. The jumpsuit was great and got the size I needed.
2024年7月15日
FatFace - TOTNES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM
New jacket
We visit some friends in Totnes (we live in Surrey) and I left my jacket at home. I went into Fatface to buy a jacket, Lisa was incredible helpful. I love my new jacket.
2024年7月12日
自発的なレビュー
FatFace - TOTNES からの回答
Hi Lucy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - TOTNES からの回答
Hello Marie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Clothes you feel at home in
It started with one T shirt. Now I can’t stop buying from this shop.
Great quality and comfort for someone with a relaxed sense of style.
And, the staff are amazing.
2024年6月27日
FatFace - TOTNES からの回答
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always very lovely efficient and polite…
Always very lovely efficient and polite staff in totnes.
Clothes are fabulous
Thank you
2024年7月9日
自発的なレビュー
FatFace - TOTNES からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful staff
2024年6月30日
FatFace - TOTNES からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I went to the Totnes branch of FatFace…
I went to the Totnes branch of FatFace and was served by Levi! Excellent service and very helpful and offered superb alternatives. As they did not have size 8 ladies flip-flops in stock I bought a size 8 in mens! Perfect a great solution! Thankyou
2024年7月6日
自発的なレビュー
FatFace - TOTNES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your Flip Flops, and look forward to welcoming you back soon.
Take care. -GM
Always a pleasure to shop with FatFace…
Always a pleasure to shop with FatFace wether in store or on line.
Great quality clothes and excellent customer service
2024年6月12日
FatFace - TOTNES からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had positive shopping experiences with us. We hope you love your purchases and look forward to welcoming you back soon!
Take care. -GM
Great quality
Lovely quality shirt .No problem returning a dress I ordered.The staff in the Totnes branch are extremely helpful and friendly.
2024年5月26日
FatFace - TOTNES からの回答
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you enjoyed your experience in one of our stores!
We look forward to welcoming you back soon. Take care, LC.
The staff in the Totnes shop were very…
The staff in the Totnes shop were very helpful and friendly
2024年5月23日
FatFace - TOTNES からの回答
Good afternoon, David.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.
Take care, JB
Cargo trousers
Slight delay in receiving the order, but not a Fatface problem. Parcelforce! Excellent trousers which I will probably wear every day for the rest of the summer (and autumn and winter).
2024年5月21日
FatFace - TOTNES からの回答
Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them! Take care, CD
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